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Best Western Walworth Castle Hotel

Traveller (541)
Room & Suite (132)
Dining (56)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Darlington's only castle hotel, nestled in 18 acres of lawns and woodland yet only 5 minutes drive from J58 the A1(M). It is the ideal location for your overnight stay and is perfect for both business accommodation, meetings and conferences, as well as wedding receptions and romantic getaways. We have 32 individually designed bedrooms and complimentary Wifi access throughout.
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Property amenities
Free parking
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
1,122Reviews
607Photos
15Q+A
100Room tips
Traveller rating
  • 554
  • 290
  • 157
  • 84
  • 37
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Popular mentions
Got to say the staff everyone from the under manager to bar staff reception were amazing my Daughters wedding was excellent from start to finish. Food excellent the place was imaculate. Setting awesome. Loved every minute of it. Only down side was the Manager was rude not very
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Response from Mrs S, Owner at Best Western Walworth Castle Hotel
Responded 2 days ago
Hi Anita, I am delighted that you enjoyed your daughters wedding so much. I will certainly pass your comments onto all the members of staff who contributed in making the day so special. We hope you will come back and visit us again in the not too distant future. Kind regards Rachel Swain Director
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Having got engaged here back in 2010 we try and return on a regular basis as we do have fond memories of the place. From arrival to departure all the staff (but particularly front of house) couldn't have been more helpful. We did arrive earlier than the check in time for lunch
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Response from Mrs S, Owner at Best Western Walworth Castle Hotel
Responded 1 week ago
Dear Adam, I am delighted that you enjoyed your recent stay with us, and found all the staff to be so welcoming. We have just refurbished room 19, so I am pleased that you liked the decor. I do take on board your comments regarding the shower, and we are looking at ways in which we can increase the pressure of the showers, but being such an old building it is a challenge. I will pass your comments onto all the members of our team who made your stay so memorable. We look forward to welcoming you back again soon. Kind regards Rachel Swain Director
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Friendly staff. Poor internet access.code given did not work in room . The shower was ok but don’t put on eco as cold even tho the sign asks you too. Service was good. Sunday roast was as always tasty and value for money. Breakfasts were good with a good selection to choose from.
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Response from Mrs S, Owner at Best Western Walworth Castle Hotel
Responded 1 week ago
Hi, Thanks for your comments about your recent stay. We hope you will choose to stay with us again soon. Kind regards Rachel Swain Director
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Recently stayed here for a friend's wedding and paid to stay in the castle, this was my first mistake! After ascending the 3 sets of stairs we eventually made it to our room. The room (31) was tiny and a very simple bog standard room, something you get in a b & b in Blackpool or
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Response from Mrs S, Owner at Best Western Walworth Castle Hotel
Responded 2 weeks ago
Dear Mr Guz, I am sorry that you were disappointed with your bedroom. We do have rooms of all different shapes and sizes in the castle, but if you were unhappy with your room in any way, if you would have let us know during your stay we could have potentially changed your room to one which was more suitable to your requirements. A member of our management team has spoken to you since your departure and we believed we had reached an amicable solution, so its therefore disappointing to read your review on Tripadvisor. I hope you will give us another opportunity in the future. Kind regards Mrs Swain Director
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Very polite well mannered staff , was ungraded to a 4poster room at short notice , the lady behind reception ( Susan ) was one in a million very helpful! The food was delicious with a great service. Such a beautiful place to stay would certainly recommend staying here!
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Response from Mrs S, Owner at Best Western Walworth Castle Hotel
Responded 2 weeks ago
Dear Aaron, Thank you so much for your lovely review. I will pass your comments onto all the team, and Susan is indeed one in a million and I'm sure she'll be delighted with your comments. We look forward to welcoming you back again in the not too distant future. Kind regards Mrs Swain Director
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Album Categories
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Gorgeous wedding function room
Photo provided by managementBest Western Walworth Castle Hotel
West Wing Bedroom
Photo provided by managementBest Western Walworth Castle Hotel
Four Poster Room
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12345627
Hello, does the hotel have any rooms that allow well behaved dogs? Thanks.
I believe they do allow some. They welcomed my chihuahua when I went to book our wedding. They said he could come to our wedding but not the reception as it’s a food area.
1 vote
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Has anyone used the laundry facility's listed? Are these self service or does hotel wash them and price
No sorry
0 votes
Hi I would like to confirm if my husband are booked into your hotel on the 18th of May Linda Barraclough
Sorry but you need to call the hotel to confirm the booking. Cheers
0 votes
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Is the hotel in the town?
No, we took a taxi from Darlington station which costs between £12-£14.50 one way. Hotel can book a return taxi, which arrived on time. The trip takes about 15 minutes.
0 votes
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Are you reachable by transit? I wanted to visit Darlington in December but do not wish to rent a car. Thanks!
Hi, If you are arriving at Darlington train station, the best option would be to get a taxi. The cost would be approximately £15 - £20 each way.
0 votes
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123
"Both rooms I stayed in were excellent Quite and clean."
"Room number 19 is great!"
"Room 21 is lovely."
"4 poster bedroom in the actual castle"
"poor, dirty, small"
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PRICE RANGE
US$68 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western darlingtondarlington best western
FORMERLY KNOWN AS
BEST WESTERN Walworth Castle Hotel
LOCATION
United KingdomEnglandDarlingtonWalworth
NUMBER OF ROOMS
32
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