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SpringHill Suites Grand Rapids North

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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Start your review of SpringHill Suites Grand Rapids North
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Reviewed 1 week ago via mobile

Paid top $$ tv didn't work & was told several rooms had this issue. Could have put us in sister property but didn't see if another room exsisted. New this issue BEFORE arrival. My compensation was excuses and 10000 points which Marriott said were not registered. If your in business run a business!! Go buy new tv's instead of taking...

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Helpful?
Thank peggy m
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

First and foremost thank you for taking the time to review our hotel. We take all feedback very seriously and appreciate your comments! On behalf of our management team, please accept our apologies for the experience you described. Our management team has reached out to you directly to discuss the situation. We hope you give us another chance to exceed...

Reviewed 5 February 2017 via mobile

I'll plan to be back - the staff was very helpful & friendly. My room was extremely clean & large. The large breakfast offerings were impressive. I had a great time staying with y'all. You made me feel very welcomed. Thank you.

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Helpful?
Thank Dan N
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for taking the time to review the Springhill Suites Grand Rapids North! We are thrilled to hear you found our rooms clean and spacious, and staff helpful and friendly! We look forward to seeing you again! Andrew

Detroit, Michigan
Reviewed 13 January 2017 via mobile

We gave visited Grand Rapids many times, and usually stay at this hotel. It is very clean, modern and convenient to anything you might want to do. A good bargain as well, and the management is very nice.

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Helpful?
Thank MrsKA59
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you very much for your kind words about the Springhill Suites Grand Rapids North! We are thrilled you enjoyed our modern, clean rooms and found our management team helpful! See you next time! Andrew

Reviewed 10 January 2017 via mobile

We had so much fun at this hotel. It was so clean and well staffed! We really enjoyed our time there! Easy on and off the highway. I highly recommend staying here. Our kids enjoyed the pool and we enjoyed all the space in our rooms!

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Helpful?
Thank Libby R
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for taking the time to review the Springhill Suites Grand Rapids North. We are thrilled to hear you enjoyed our hotel and found the property to be clean and well staffed! We look forward to seeing you next time! Andrew

Reviewed 7 December 2016

Hard bed, stained walls and ceiling and cracked tiles in the shower. The television was small and the channels were limited as well. Giving it an average rating is being generous. I was not very impressed with this hotel.

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Helpful?
Thank Thomas S
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

First and foremost thank you very much for taking the time to review our hotel. On behalf of our team, I would like to apologize for the inconveniences you described during your stay. We take these comments very seriously and we will address! We hope to have the opportunity to exceed your guest expectations during your next trip to Grand...

Valrico
Reviewed 4 December 2016

Nice hotel, breakfast offers sausage and Canadian bacon among other things, Hotel is nice, lots of locals as it is a good rate on Priceline. No Jacuzzi, they cemented it in. Ok size pool right off lobby. Kind off odd, every person entering looks at you in pool. Great for the price, Mattiott hotel. Nice shop for snacks, 12 check...

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Helpful?
Thank KelleyValrico
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you very much for your kind words about the Springhill Suites Grand Rapids North! We are glad you enjoyed the breakfast offerings, suite shop, and check out time! We hope to see you again soon! Andrew Pollock General Manager

Boulder, Colorado
Reviewed 23 November 2016

Spent four nights here on a business trip, and was very satisfied with my stay. Solid combination of a helpful staff and good lodging. Great to be able to work in a room separate from your sleeping quarters, and there was a lot of space within the room. Ideal location in Grand Rapids. Extremely helpful staff, aware of surroundings and...

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Helpful?
Thank Daniel E
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you very much for your kind words about the Springhill Suites Grand Rapids North! We are so glad you found your business stay with us satisfying, and enjoyed our helpful and professional staff! We look forward to seeing you during your next trip to Grand Rapids! Andrew

Clare, Michigan
Reviewed 20 November 2016

I stayed here while in GR for business in November 2016. The front desk staff was friendly and helpful. The room was large and very clean. I expected a full kitchenette like in a Residence Inn or Homewood Suites, but there is only a small mini fridge and a microwave. The decor is fairly simple, but classy. The free Wifi...

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Helpful?
Thank Joseph H
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review the Springhill Suites Grand Rapids North! We are glad you enjoyed our large, clean rooms, and found the bed comfortable! We hope to see you next time! Andrew

Indianapolis, Indiana
Reviewed 2 November 2016 via mobile

I have stayed at this location off and on over the last 6 years. For the past year, I have stayed downtown more than I have here and I believe it is time to update my review from 2013. The staff remains very friendly and they are always willing to help when needed. I have found today that the front...

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Helpful?
Thank regionaltraveler
Andrew P, General Manager at SpringHill Suites Grand Rapids North, responded to this review

First and foremost thank you for taking the time to review our hotel. We greatly appreciate all feedback as we strive to exceed all guest expectations! On behalf of our team I apologize for the issues that arose during your stay, and look forward to correcting and exceeding your expectations next time! Andrew

Reviewed 30 October 2016

We boofed in Thursday evening @ approximately, 420pm. We were in town for a Bossnectar Fam Fam reunion. Russell, the concierge was very accomidating and knowledgeable. Check in was a breeze. He made us feel very welcome. They offer a bouquet of very tasty Chupa Chups upon arrival. I reccomend the strawberry and cream and lime. The interior design was...

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3Thank Rory K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Drive, Walker, MI 49544-8227
Region: United States > Michigan > Kent County > Walker
Price Range: £118 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
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Questions & Answers

Questions? Get answers from SpringHill Suites Grand Rapids North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very clean. room spacious”
 of 5 bubbles Carolmema, 4 Aug 2016 | Read review
“Skyline views, clean rooms, complimentary computer”
 of 5 bubbles colinbB3748UM, 5 Jun 2016 | Read review
“Stay away from 122 and the room next to the constantly slamming exterior parking lot door.”
 of 5 bubbles SirTravelLotz, 25 Feb 2016 | Read review
“Rooms down the hall on the third floor are very quiet, however the elevator is very slow”
 of 5 bubbles flintjarvis, 22 Feb 2016 | Read review
“Choose another hotel”
 of 5 bubbles JohnL421, 24 Apr 2015 | Read review
5 of 5