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All reviewswafflesfront deskgrand rapidscanadian baconclean and quiet placepull out sofa bedkids enjoyed the poolnice sofathe staff were extremely friendlyshopping storesgreat hotel experienceside notefresh fruitnice hotelfantastic staywould definitely stay here againmodern decor
Very nice place to stay with great staff. Very clean and very comfortable. Impressed. Without doubt will stay again. Just wish the Starbucks counter stayed open later. That is the only thing I would change.
First impression, hotel is old and badly needs to be refurbished throughout, except for the bathroom, which apparently was remodeled recently. Only one elevator and that is very slow. Internet very slow, chair at workdesk cannot be adjusted in height and does not have wheels,...More
This hotel was well situated in Grand Rapids with several things closeby.
The rooms were very clean and reasonably priced.
The staff were very nice especially Janica as she checked me in with a smile and was very nice. Definitely will stay here again.
Horrible stay. No housekeeping, rude interactions with "assistant manager." Due to weather, all of my flights were canceled, and I had to reschedule. Good luck getting any understanding from this hotel staff. I explained upon check in (at 2:00 am after a full day of...More
1 Thank teacherted
Response from Ryan C, Front Office Manager at SpringHill Suites Grand Rapids NorthResponded 23 March 2018
Good Evening Teacherted,
Thank you for your feedback on our property. We are very sorry you feel you were mistreated however we did everything we could to accommodate your needs.
Unfortunately the day you were requesting to extend to we were completely sold out and...More
We visited with our daughter and three grandchildren. The rooms are large and comfortable. They no longer have adjoining rooms but we had rooms next to each other.. The children had fun in the small warm pool. They do not have a hot tub. Breakfast...More