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Hampton Inn Grand Rapids-North

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Hampton Inn Grand Rapids-North
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378 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Kankakee, Illinois
Reviewed 27 May 2016

The hotel room was very clean and nicely furnished. Beds were comfortable. Appreciated the electronic check in and opportunity to select room location. The desk staff was pleasant and helpful. If in the area again, we would return to this hotel.

Review collected in partnership with Hampton
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Helpful?
Thank Pat S
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for visiting us at the Hampton Inn! The e-checkin is a great feature allowing guests to choose what room they would like to be in. We're happy to hear you enjoyed your experience. Please let us know if you're ever coming to Grand Rapids in the future!

Cleveland, United States
Reviewed 23 May 2016

Terrible value for the high priced I paid, even at a discounted rate. Many TV stations were not available and the beds were worn out. Also, wasn't even asked how my stay was. It was bad enough for me to write my first review.

Review collected in partnership with Hampton
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Thank Henry U
Justin S, Manager at Hampton Inn Grand Rapids-North, responded to this review

Henry, Thank you for taking the time to review your stay with us at the Hampton Inn! I deeply apologize that your experience did not reflect the value of the Hampton brand and that you left unhappy. Our goal is to provide clean rooms, friendly people, and comfortable facilities and I'm sorry we fell short with your stay. Please let...

Illinois
Reviewed 19 May 2016

Excellent accommodations in every way! Super clean, friendly. Breakfast was very good. Just what we needed on extended road trip. Ur room had a whirlpool tub which was very relaxing after a long day in the car.

Review collected in partnership with Hampton
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Thank DianeB98765
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

We're so happy to hear you enjoyed your stay with us and got to use the hot tub! We go above and beyond to ensure our guests are given an extra clean room and friendly service. Thank you for reviewing your experience and please come back to visit us again!

Grand Rapids North, United States
Reviewed 19 May 2016

The Front Desk was very helpful during a medical emergency that happened during the night. They offered immediate assistance and stayed in touch to monitor the situation. Beyond that, the room seemed brand new and was comfortably prepared for our visit. Having restaurants close by was an added bonus for weary travelers.

Review collected in partnership with Hampton
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Helpful?
Thank Mary Anne T
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for taking the time to let us know how your experience was at the hotel. I'm very proud of our staff and how they handled this situation, and I hope all is well now! We try our hardest to provide exceptional service, no matter what each guest may need. Thank you again and please come by to visit...

Valparaiso, Indiana, United States
Reviewed 18 May 2016 via mobile

This hotel was great. Staff were very helpful. Came with large group of dancers. Staff went out of their way to make sure we had refrigerators and microwaves. They let us bring food and drinks into the lobby, and let our children swim after the pool was supposed to close because we danced until late. The rooms were spacious and...

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Helpful?
Thank GrandpaG2014
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for taking time to review your stay at the Hampton Inn Grand Rapids North! We love to hear our guest's feedback and are happy that you had a great time with your dance group. Although we do have a limited number of mini fridges and microwaves, we do try our best to accommodate requests whenever we have them...

Kalamazoo,MI
Reviewed 18 May 2016

The staff was extremely helpful and nice. They took care of all of our needs. The things we didn't like was the breakfast quality and quantity available. Also, we tried to use the workout room and the door was not working. Staff indicated that they were having problems with hotel keys not work working properly.

Review collected in partnership with Hampton
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Helpful?
Thank Maximus0111
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! We're happy to hear your feedback and are glad you were taken care of by the staff during your visit. I assure you we will be focusing on improving the breakfast to ensure all the items meet Hampton Quality Standards, as well as the staffing needed to...

Grand Rapids, Michigan
Reviewed 17 May 2016

Great place to stay. Centralized for shopping, restaurants and movies, highways. The staff is wonderful, rooms are clean, breakfast selection is diverse and well maintained. Exercise Room is adequate and clean

Review collected in partnership with Hampton
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Thank janesV3448HD
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn Grand Rapids North! We are so happy to have you as a repeat guest and appreciate your feedback on our hotel. We aim to provide the best possible service and amenities at the hotel and we're happy you are able to utilize our breakfast, fitness center, and what the local...

Muncie, IN, United States
Reviewed 17 May 2016

We frequently stay in the Hilton Hotels because we feel we get good service and accommodations for a fair value. Also, in most places we can get close to any of the places we want to visit during our stay.

Review collected in partnership with Hampton
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Helpful?
Thank Erwin M
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for choosing to stay with Hampton Inn! We pride ourselves on being an exceptional value. Our prices paired with our complimentary breakfast and internet, free parking, and proximity to food and shopping make us a great place to stay in Grand Rapids! We're happy you enjoyed your experience, and we hope to see you again soon!

Shrewsbury, United Kingdom
Reviewed 16 May 2016

There's not much that stands out about this place. The pool is quite good but very cold and a little dirty. The staff are efficient enough. The breakfast is functional as are the rooms. The rooms are clean enough but could do with a little more attention. It would be nice to be able to buy food without having to...

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Helpful?
Thank spoons110
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Thank you for staying with us at the Hampton Inn! We appreciate your business and are glad you had a good experience at our hotel. We will most definitely address any issues with our pool that we find regarding the temperature and cleanliness, and we appreciate you bringing this to our attention. With our upcoming renovation we are hoping to...

Palm Desert, United States
Reviewed 15 May 2016

Hotel has no guest laundry. Awkward room layout, different from most Hampton Inns. Long term stay, 7 days, housekeeping didn't make bed just threw covers back on. Older unusual style of building. Restaurants close, location easy access.

Review collected in partnership with Hampton
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Helpful?
Thank Ray R
Justin S, General Manager at Hampton Inn Grand Rapids-North, responded to this review

Ray, Thank you for choosing to stay at the Hampton Inn Grand Rapids North! I do apologize that your room was not cleaned as well as expected. It's our goal to make sure our guests are as comfortable as possible, especially when staying longer periods of time, and I'm sorry we fell short of this. We're glad you enjoyed the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Admire the view from our Hampton Inn Grand Rapids-North hotel, where our friendly, dedicated team help you make the most of your time in the area. Located near US 131 and 96 expressways, our hilltop hotel provides easy access to Griffins’ hockey games at Van Andel Arena, flower art displays at Frederick Meijer Gardens and beach sands at Lake Michigan’s shoreline. Attend a conference at Devos Convention Center or make a trip to the Gerald R. Ford Presidential Museum & Library. This four-story hotel is 20 miles front Kent County International Airport. Schedule your visit during ArtPrize or state track and volleyball competitions. ... more   less 

Additional Information about Hampton Inn Grand Rapids-North

Address: 500 Center Dr NW, Walker, MI 49544-6920
Region: United States > Michigan > Kent County > Walker
Price Range: £107 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Grand Rapids-North 2.5*
Number of rooms: 84
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Also Known As:
Hampton Inn Grand Rapids-North Hotel Grand Rapids
Grand Rapids Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Grand Rapids-North staff and other travellers.
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Questions? Get answers from Hampton Inn Grand Rapids-North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king suites are the best”
 of 5 bubbles audreygF7348TH, 1 Mar 2017 | Read review
“Don't stay there when the "Competitive Cheer" teams are in town.”
 of 5 bubbles 275lyndac, 16 Feb 2017 | Read review
“Avoid until updated.”
 of 5 bubbles EJISK, 6 Aug 2016 | Read review
“Not #126 until after their "remodel" apparently.”
  • This is the caulk in the tub, really!
  • More worn furnishings
  • Bathroom floor corner
  • Unclean furniture
 of 5 bubbles CruisinTrio, 17 Jul 2016 | Read review
“Perrin Brewery Restaurant is close by and should not be missed.”
 of 5 bubbles lynn2Toronto, 1 May 2016 | Read review
5 of 5