I booked a bunk room at Mt Potts lodge, costing $110 for the night. During the night a high pitched piercing beep began to sound and lasted all night. It wasn’t the smoke detector, but an old system that was connected to underfloor heating. The room was super warm so I knew it was on as I didn’t have the heater running. There was no possibility to turn it off and after earplugs and pillows over my head didn’t work I even considered going to sleep in my car, but it was damn cold. The following morning I reported it to staff and said how I didn’t sleep and that I wanted some kind of compensation after showing her the fault. She heard the sound and commented that she had heard it before from the room I was in... She said she was not capable of making the decision to give me some type of refund. I asked for someone who could. She messaged another person and he came and looked. He said it wasn’t her fault (the staff member) after I said I want compensation for the worst night ever due to almost no sleep. It didn’t sound when he was there and he said it was the smoke detector, even though I had removed the battery earlier so knew it wasn’t. I was then told neither of them had the ability to compensate and that I would have to talk to the owner, who is very rarely there. I left my details and was told I would get a call or email. I specifically mentioned I would like to sort it out within a week. No call or email from anyone after 10 days. Very dissatisfied and a terrible way to treat customers given the circumstances. Nice location but pity the owner and staff who operate the tourism side of the station don’t show more care for customers. I will never stay there again and recommend people choose elsewhere.…
We Booked a camping site for Saturday 13 March 2021. Mt Potts Lodge is a wonderful little hideaway tucked in the New Zealand's back country surrounded by breathtaking mountains and beautiful rivers. Without a doubt we were very well looked after. I can truly say it's some of the best views in NZ. The amenities were all so close to where we were camping it was so easy to roll out of bed and have a lovely hot shower! We loved it so much, we really didn't want to go back to City where we live. If only we could’ve stayed longer we would’ve. Ours hosts a gentleman called Philip and our lovely Russian lady called Rita they were friendly and extremely helpful. Food available this evening was vegetarian pizza or a pepperoni really started to have one of each this was one of the best pizzas I’ve ever had. …
Beautyful and quite place to stay. Localy and seasonal fresh food. Very delicious. Nice and clean bathroom. Only 5 min from LotR Edoras. Beautyful landscape - a must do! Also a trip worth for people who don't know the LotR films.
Called in for lunch at the Mt Potts Lodge – the only place potentially serving refreshments on the long gravel road drive up from Mt Somers. We arrived hungry and thirsty to find that no food was available and only black coffee could be served as they didn’t even have any milk. They did have a few bottles of alcoholic and soft drinks. An annoying disappointment, especially as there is no sign at the turn off to warn that food is not available and the next opportunity to eat is around a one hour drive back down the gravel road. Star ratings include a rating for rooms - I clicked on that by mistake and could not undo the rating. We did not stay, so I have no basis on which to give a rating. My mistake - apologies
We booked the Silver Birch cottage for two nights here which lies across a small stream (after rainy weather- you will mostly need a 4wd to get over it as it is pretty deep). There used to be a bridge but it got swept away by a flood a few weeks ago (we stayed in late December 2019). You can still use the foundation of the bridge as stepstones to cross by foot. The cottage itself was beautiful and private, fully stocked with amenities, electricity, water, and kitchen. The only modern piece missing was wifi which was only accessible back at the main part of the camp. The food - delicious. We were initially skeptical that one man could manage the entire site and also cook all three meals for the people here. But then we had our first meal and was completely blown away by the quality. The food here was on par or better than most of the meals we have had in the cities. Everything is locally sourced and made from scratch. Menu changes based on what he can buy. The leg of lamb - soft, juicy, tender. The pork belly sandwich was mouthwatering soft and flavorful. The banana and berry smoothie - definitely recommend - it was an incredibly refreshing way to end a long hike. But the winner of the trip was the bread he makes - it was like eating crack. We literally could not stop and eventually ended up buying entire loaves to eat on our own. The view here was gorgeous. The hike up to Mt Sunday offered a great view of the valley. However, just up the road, you can do a steeper climb up Mt Potts which offers a unique view of its own, even if you do not make it to the top. This was a perfect location to avoid the many tourists. At night (if you're lucky!), we had a clear sky, and around 00:00, you could see the stars so clearly, away from any city lights nearby. And if you know where to look - you can see the milky way with just the naked eye! The owner of the place, Lloyd, was incredibly nice and accommodating. We really enjoyed his company and wish him the best!…
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