Crowne Plaza Muscat, an IHG Hotel
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Crowne Plaza Muscat, an IHG Hotel

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Panorama at the Crowne Plaza Muscat
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Crowne Plaza Muscat, an IHG Hotel
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About

4.5
#21 of 108 hotels in Muscat
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience the ultimate home away from home at Crowne Plaza Muscat perched atop the tranquil Qurum Heights, in the heart of Muscat, offering stunning views of the city and the sea. Crowne Plaza Muscat is short 25-minute drive from the Muscat International Airport and, a 7-minute drive from Qurum Natural Park and the Royal Opera House. Take a stroll along the stunning Qurum Beach, or explore city highlights with a complimentary daily shuttle service to must-see attractions such as Sultan Qaboos Grand Mosque, the Mall of Oman, and the culturally rich Muttrah Souq. The hotel offers a range of dining options. For a spectacular sunset, head to The Edge or the Duke's Gastro and enjoy the delicious food or refreshing drink. Try the authentic Omani and Iranian food at Shiraz, and fine Italian Cuisine at Come Prima. Explore international taste at The Restaurant with weekly theme nights and entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children's television networks
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Evening entertainment
Kids pool
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Private balcony
Room service
Safe
VIP room facilities
Hair dryer
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Arabic, Filipino and 2 more
Hotel links
Special Offer:Up to 24% off, members save even more

Location

112 Ruwi Street Qurum Heights, Muscat 1455 Oman
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Seeb Airport
13.2 mi
See all flights
2,377Reviews59Q+A100Room tips

Reviews
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Detailed Reviews
Russ D wrote a review Jun 2023
Bedale, United Kingdom130 contributions90 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
What an amazing Hotel, haven't been here for a few years and its been completely re-vamped. The infinity pools are COOLED (fantastic) the rooms are bigger and look amazing. The Brunch/Seafood Night were absolutely delightful. The Hotel's biggest asset is their staff, they were so friendly and helpful. We stayed in two other hotels on our trip and while they were really nice, this hotel definitely ticked ALL the boxes. IHG 25% discount was great and we stayed for 5 nights with 2 FREE on the entertainer app. If any of my friends go to Oman, i would definitely recommend this hotel for part of their stay. Well done Crowne Plaza, you have nailed it.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maha Atieh, Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 19 Jun 2023
Thank you so much for your review of our hotel. We are so glad to hear that our staff took good care of you, and I am pleased to hear you enjoyed your stay with us. it was a pleasure hosting you. Thank you once again for your stay and feedback and look forward to welcoming you back at Crowne Plaza Muscat. Sincerely, Maha Atieh Director of Sales& Marketing
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Thechampagneboy wrote a review Feb 2020
Dubai, United Arab Emirates25 contributions16 helpful votes
5.0 of 5 bubbles
Stayed here whilst visiting friends. Great recent refurbish as the whole hotel feels refreshed and much better than before. The Friday brunch was excellent with a very wide choice and the view has to be the best sunset location in Muscat. Stayed in suite 501 and with the double aspect balconies and spacious living and sleeping areas, definitely ask for this room if you can get it. Dukes bar food selection for Friday evening was good, although they need to be better at keeping everything hot and brought out together (we were only a party of four). All in all a great location, excellent staff and a good place to stay even if it was for only one night.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 8 Feb 2020
Dear Thechampagneboy I am thrilled that you had a great time during your stay, and that you have noticed our refurbishments. I am especially glad to know that you've enjoyed the sunset views and the comfort of the room. I have taken note carefully of your comments regarding the service at Duke's and will share it with our team. I hope that you will visit us again very soon! \ Kind regards Vasken Vartanian Director of Sales and Marketing
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Chris P wrote a review Jan 2020
Farnham Common, United Kingdom836 contributions285 helpful votes
5.0 of 5 bubbles
This hotel has a great location, in an elevated position looking along the coastline as far as the airport and beyond. Lovely quiet, private beach and plenty of room around the pools. The food is very good and there is a choice of 4 restaurants. Our favourite was the Persian one. It is well worth paying the premium for a 4th or 5th floor sea view room as it gives you a wonderful panoramic view of the beach and adjacent mountains.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 2 Feb 2020
Dear Chris P Thank you so much for your wonderful review of our hotel. It is truly a pleasure to read that you've enjoyed the views, facilities and Food and Beverage offerings. I sincerely hope that you will visit us again on your next trip to Oman Warm Regards Vasken Vartanian Director of Sales and Marketing
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srg105 wrote a review Jan 2020
Brussels, Belgium62 contributions38 helpful votes
5.0 of 5 bubbles
We stayed at the Crown Plaza for 11 nights.

Rooms are nice, bathrooms are modern and well serviced by the staff. Lots of nice toiletries too.

The breakfast buffet is incredible! Omlettes, porridge, pancakes, savoury foods, cakes, fruit, juices, smoothies.... And the staff are attentive and helpful.

The food in the restaurants is top notch. I particularly enjoyed the lobster risotto at the Italian, the lamb at the Persian and the curry in the Pub. You will eat well !!

The pool area is great and there is loads of space. The beach is only accessible by stairs and is quite steep but it is a lovely area and the water is so clear and fresh. :)

There is a free shuttle to the Mosque and to the Souk.

They organised a great evening for New Year's Eve and we had a brilliant time!!

The staff are exceptional and a special thanks to:

Subin
Amelia
Sunil
Piovanni
Prajeesh
Jackline
Stella
Omelette lady at breakfast :)

Well worth a visit!
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 2 Feb 2020
Dear srg105 Thank you so much for your review and wonderful comments! I am so happy to know that you've had a great time at our New Years Eve Gala Dinner and that our team took such good care of you during your stay. I will be sure to pass your compliments to our Chef and hope that you will return next year for another perfect holiday. Warm Regards Vasken Vartanian Director of Sales and Marketing
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Goldrichie wrote a review Jan 2020
Melbourne, Australia381 contributions231 helpful votes
4.0 of 5 bubbles
This is a lovely resort style complex overlooking the Sea of Oman. It is clearly in a pretty ritzy part of Muscat. Everything is impeccable at this place; it cannot really be faulted in any way. The infinity pools (yes there are two) are huge and fully lined with marble, as are most of the public spaces. They even have their own ‘private’ sea cove for ocean swimming. Rooms are lovely, with great bedding and facilities. Again, we find it stingy that breakfast is not included for the price, and that they want 10 Rs/ pax for breakfast is a bit steep. It is not an easy place to find if driving a rental car, even with a GPS and especially at night. Stay here if you want a resort style experience rather than a funky hotel in a happening location. This luxurious place is a bit removed from the action so to speak, but you can always dash up to Mutrah or down to Qurm by car if you crave slightly more bohemian surrounds.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: rooms over looking the sea have better views - and higher charges!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 6 Jan 2020
Dear GoldRichie, Thank you for providing us with such a thorough review of your experience at Crowne Plaza Muscat. I am extremely pleased to know that you've enjoyed your stay, especially our recently renovated outdoor facilities. We appreciate your recommendation and hope you will stay with us again during your next trip to Oman Kind Regards Vasken Vartanian Director of Sales and Marketing
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stella317 wrote a review Mar 2020
leicestershire642 contributions357 helpful votes
4.0 of 5 bubbles
This Crowne Plaza has a westerly aspect looking along a bay a couple of miles out of the old city of Muscat but convenient by taxi for places to visit. The rooms are good but not very spacious; the pool and outside areas are sunny and kept very clean; the ground floor restaurant does superb buffet meals at reasonable prices. The restaurant staff are very attentive and pleasant, something which the rest of the hotel staff would do well to copy.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 2 Mar 2020
Dear Stella317 Thank you very much for taking the time to review your experience at the Crowne Plaza Muscat. We are happy to know that you've enjoyed our facilities and service, as well as our Food and Beverage offerings. I sincerely hope that you will visit us again during your next trip to Oman. Kind regards Vasken Vartanian Director of Sales and Marketing
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Nishita V wrote a review Oct 2020
Muscat, Oman13 contributions2 helpful votes
5.0 of 5 bubbles
Working in the hospitality industry myself, I was amazed by the staff and quality service provided to my family and me during our stay. The front office staff was extremely quick to check us in, my family had few issues in the room with the extra bed and the front office manager was extremely keen and kind and got it done in no time.
Whenever I did call the room service and the operator, they were quick to respond and extremely polite.
During the breakfast time, the entire F&B staff was working superbly. The restaurant was packed however, the supervisors made sure everyone had ample space to sit and enjoy their food. Our server, Mr. Bhavesh was very polite and helpful.
Even the philipino lifeguard was helpful and was always ready to help us with anything by the pool and to use the steam/sauna services.
Thank you for such a great experience!
Will surely visit again!!
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Date of stay: October 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krunal Ahya, Owner at Crowne Plaza Muscat, an IHG Hotel
Responded 24 Jun 2021
Dear Nishita, Thank you for providing us with a review of your visit and your honest feedback, it is appreciated. I am so pleased to hear that you have enjoyed your stay, especially our facilities, hotel views, restaurants and service. We are delighted to know that our services delivered were up to your expectations and we will gladly share your compliments with the entire team. We are always pleasure to see some colleagues names who are exceeding their role. Thank you for your review and recommendation. We look forward to welcoming you back again very soon. We hope you have the opportunity of staying with us again in the future Sincerely, Maha Attieh Director of Sales and Marketing
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MILES wrote a review Mar 2020
Dubai, United Arab Emirates58 contributions69 helpful votes
4.0 of 5 bubbles
Stayed for three nights as a family of three.
Booked a city view room for a change and was pleasantly surprised, Muscat is stunning. Try and get a higher up floor though or you would have more of a car park view than city.
We had an almost fantastic stay, staff were welcoming and friendly, breakfast was lovely and the pool exceptional.
The beach was almost perfect, my son and I picked up a few bits of broken glass, but they had clearly been brought in by the tide so hard to control those things, maybe someone checking the beach occasionally would be helpful.
We only found one fault during our entire stay, our stay fell over a Friday and as with many hotels across the Middle East that means brunch.
Living in Dubai we are accustomed to brunch and have done our fair share, but most don’t allow pool access. We’d spent the day out exploring and returned about 3.30pm to find the pool overrun. There were no loungers for the guests and it took us talking to four staff before anyone could find us any. Then the top pool was closed, we were advised by a member of staff because someone had dropped a glass in it. We gave up, and retreated to the room, there is nothing worse than a bunch of drunk people in a swimming pool. When we came down to head out for dinner there was a party of four people stood just outside the hotel entrance shouting and screaming at each other, the language was disgusting and I would have rather my son hadn’t had to listen to it as we had to get past them. Free flowing alcohol is not always a good thing! Unfortunately I wouldn’t book here again if we stayed over a Friday because of this.
Muscat is amazing though, such a lovely city!!
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vasken V, Director of Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 8 Mar 2020
Dear miles1893 Thank you very much for taking the time to compose a thorough review of your stay. I am so pleased to know that you've enjoyed the service from our staff, which is something we take great pride in. I am also glad that you've enjoyed our facilities and breakfast offerings. We sincerely apologize for the inconveniences you had faced on Friday, we are aware that this incident may have caused disturbances to our guests. Please know that this was an unfortunate exception, and we always take all measures possible to ensure a safe and enjoyable experience for our valued guests. I do hope that you will visit us again on your next trip to beautiful Oman. Kind regards Vasken Vartanian Director of Sales and Marketing
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Douglas G wrote a review Jan 2022
9 contributions2 helpful votes
+1
5.0 of 5 bubbles
Our family of five stayed in the Crowne Plaza Muscat in January 2022 and thoroughly enjoyed our stay. The property is beautiful and well located, and there’s plenty of free on-site parking. It was a bonus to have 6th-floor rooms with gorgeous views of Qurum beach and the sea and the sunset over Muscat.

The team was so helpful and friendly, which made our stay special. Ranjith, the front desk manager, was particularly helpful—so professional and kind; likewise, Shyan in reservations and the gentlemen at the concierge desk all contribute to our positive impressions of the hotel. And two young hostesses, Jacqueline and Jane, in the restaurant were always so welcoming and helpful.

I was also very appreciative of the way the hotel handles COVID-19: its preventative measures, onsite PCR testing, which is super convenient for foreign travelers, and how the hotel dealt with positive cases. Unfortunately, our son tested positive before our planned departure, so the hotel arranged for us to quarantine for several days in the hotel at a very reasonable cost. Thankfully, so all it took was time for us to be ready to travel home. But in the meantime, we enjoyed our balcony and sea views, and the wonderful cooking of the chef! Despite the unplanned ending, our holiday to Oman was really special.
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Date of stay: January 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for sea view rooms overlooking the pool---beautiful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maha Atieh, Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 22 Jan 2022
Dear dmgriffith Thank you very much for taking the time to compose such a wonderful review of your experience at Crowne Plaza Muscat. First and foremost, I am very happy to see that our colleagues at the front desk, reservations team, and the restaurant took good care of you and your family throughout your stay. I am sure that they will greatly appreciate your kind comments. Secondly, I am glad that your experience with our on-site PCR was smooth and I sincerely hope that your son had an easy and quick recovery. I wish you safe travels ahead and hope that you will consider another stay at the hotel Sincerely Maha Atieh Director of Sales and Marketing
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Mutandis wrote a review Dec 2021
United Kingdom236 contributions201 helpful votes
4.0 of 5 bubbles
Muscat certainly offers fancier lodgings than the Crowne Plaza, but none of these combine the Crowne Plaza's central location, panoramic views of the city and private beach. The secluded beach is a particular boon in a city where public bathing appears to be a rarity and people's attire tends towards the modest. The water is warm and the sand gently shelving.

The hotel is home to some excellent restaurants and the cliff top bar is a great place for a sundowner.

Our room was spacious and shared the great views to be had from the rest of the hotel. Everything was fairly new and in good condition.

The Crowne Plaza was our first stop in Oman. Its laid back atmosphere and international clientele set us up well for the next stages of our journey.
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Date of stay: November 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maha Atieh, Sales at Crowne Plaza Muscat, an IHG Hotel
Responded 25 Dec 2021
Dear Mutandis Many thanks for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continually improve our services and ensure that our guest leaves with a great experience. I wish you a great journey in beautiful Oman and hope you will visit us again soon for another relaxing stay. Sincerely Maha Atieh Director of Sales and Marketing
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Answer from captjohnhenrylopez
San Diego, California22 contributions18 helpful votes
Hi, just saw your questions. They have a shuttle to the Mutrah Souq, not sure about the mall. Yes, we had dinner at the hotel. Excellent dining.
Answer from Thomas
Vienna, Austria181 contributions74 helpful votes
Check oman ministry of health announcements.
Answer from Thomas
Vienna, Austria181 contributions74 helpful votes
Yes
Sarah A asked a question Jan 2020
Beverley41 contributions40 helpful votes
Do you have a shuttle bus service to airport or souks or tourist attractions.
Answer from Nima Hazeghi
Emirate of Dubai, United Arab Emirates142 contributions20 helpful votes
Hi yeah They have
AriW966 wrote a tip Apr 2024
Jakarta, Indonesia59 contributions16 helpful votes
4.0 of 5 bubbles
"Upgrade for the ocean view"
Read full review
Midgemight wrote a tip Feb 2024
59 contributions32 helpful votes
4.0 of 5 bubbles
"Rooms with balconies and sea view"
Read full review
madagascan_butterfly wrote a tip Feb 2024
Bandar Seri Begawan, Brunei Darussalam91 contributions16 helpful votes
1.0 of 5 bubbles
"Don't come during key events..horrific party noise. They didn't inform of us of this"
Read full review
Michael B wrote a tip Feb 2024
Henderson, Nevada79 contributions48 helpful votes
5.0 of 5 bubbles
"Stay on higher floors"
Read full review
roscoeroo wrote a tip Jan 2024
Antrim, United Kingdom32 contributions36 helpful votes
5.0 of 5 bubbles
"Try to get a sea view room."
Read full review
Not the right property for you?
There are more places to choose from in the Muscat area.
PRICE RANGE
£118 - £135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza muscat hotel muscat, muscat crowne plaza
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA MUSCAT, AN IHG HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Crowne Plaza Muscat, an IHG Hotel
Which popular attractions are close to Crowne Plaza Muscat, an IHG Hotel?
Nearby attractions include Qurum Beach (0.3 miles), Waterfront (0.2 miles), and Flora D'lite (0.5 miles).
What are some of the property amenities at Crowne Plaza Muscat, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Muscat, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Muscat, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Muscat, an IHG Hotel?
Conveniently located restaurants include Come Prima, Duke's, and The Edge.
Are there opportunities to exercise at Crowne Plaza Muscat, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Muscat, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Muscat, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Muscat, an IHG Hotel?
The staff speaks multiple languages, including English, French, Hindi, Thai, Arabic, and Filipino.
Are there any historical sites close to Crowne Plaza Muscat, an IHG Hotel?
Many travellers enjoy visiting Mutrah Fort (6.2 miles) and Muscat Gate (6.2 miles).
Does Crowne Plaza Muscat, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
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