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Abba Xalet Suites Hotel

Terra Major de Sispony, s/n, Sispony AD400 Andorra
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Traveller (452)
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Panoramas (11)
Room & Suite (197)

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About

#1 of 1 hotels in Sispony
Location
Cleanliness
Service
Value
Abba Xalet Suites Hotel is located in the La Massana area of Andorra, 1 km away from the Massana-Pal cable car. It offers rooms with mountain views, free Wi-Fi and satellite TV. The hotel's spa has a sauna, hot tub and gym, and offers wonderful views of the Anyos Valley. In the garden there is a swimming pool that is open in the summer months. The hotel offers free ski storage in winter. All rooms at the Hotel Abba Xalet Suites are equipped with central heating and the private bathrooms have a hairdryer. The hotel's restaurant serves traditional recipes with a modern twist. Specialities include oxtail soup and honey-glazed pork. Vallnord ski resort is 2 km away from the Abba Xalet Suites. Sispony's main shopping street is a 5-minute drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish, Catalan
701Reviews13Q+A12Room tips

Reviews
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Hugo P wrote a review Feb 2024
Porto, Portugal1 contribution
I was together with my family and friends in this hotel for a week in a ski holidays. It was great! The hotel is very comfortable (rooms are big and have two bathrooms which is great if you have two kids with you!!). Dinner was excellent (far better than other hotels I've been before) and the staff super friendly - special thanks to Oli and Belinha!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Abba Xalet Suites Hotel
Responded 4 weeks ago
Dear Guest, Thank you for letting us know that you enjoyed your stay. It's delightful to hear that you found the spaciousness of our rooms and the dual bathroom setup conducive to a comfortable family stay. We're also thrilled that you enjoyed the dinner offerings, reflecting our commitment to culinary excellence. Furthermore, our team, especially Oli and Belinha, appreciates your kind words and recognition of their efforts to provide friendly and attentive service. We look forward to seeing you again soon, Kind regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel H wrote a review Jul 2023
10 contributions4 helpful votes
Great hotel! We’ve stayed here a few times before. This time all the staff were excellent! The facility’s are top notch clean and big rooms. One staff member in particular Mikel went above and beyond to make sure our party had amazing experience great guy!
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Abba Xalet Suites Hotel
Responded 13 Jul 2023
Dear Daniel, Thank you for your positive review. We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable. We look forward to seeing you again. Best regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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K11 wrote a review Aug 2022
Sint-Niklaas, Belgium45 contributions70 helpful votes
+1
It was our second stay in this hotel. In short: very friendly and helpfull staff, good food and perfect location to drive to starting points for hiking throughout Andorra. Although our first room didn't have a balcony and was too noisy for our little kids (room just above the entrance), the staff was very understanding & helpfull to see what they could do to switch us to another room. + Must try: the cocktails are freshly made and very good. + Spa: Lovely view and nice to book to charge your batteries after a lot of hiking. + Breakfast: Well-taken care of. A lot of different foods to chose from. (Warm food = actually warm 👍) + Dinner: Lovely staff, good children's menus, a lot of variety, tastefull food and well presented. + New poolbar looks beautiful. + Beautiful rooms. Tip: - They didn't inform us about the fact that we could dine in the Italian restaurant as well and about the fact that we could take lunch instead of dinner upon request. (We got this intell from other guests.) - More seats at the pool area would be helpfull.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Visit Andorra La Vella's tourist information building to buy a bundle of hiking routes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Abba Xalet Suites Hotel
Responded 7 Aug 2022
Dear Kim, Thank you for your detailed review. We are delighted you appreciated our high standards and enjoyed our ideal location. We will certainly be sure to pass your kind comments on to our team, however, we regret you were not completely satisfied with your stay. We have made sure to note your comments and will take these into consideration as we continue to improve our services. We hope to welcome you back again soon. Best wishes, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Journey795042 wrote a review Aug 2022
London, United Kingdom6 contributions1 helpful vote
I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Abba Xalet Suites Hotel
Responded 7 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you received a warm welcome and enjoyed our pool facilities. However, we are sorry that your dining experience was not entirely to your liking and we are sorry that you did not tell us about these issues at that time so that we could have taken action. We have dishes for vegetarians, vegans and dishes for allergens, you only had to have told the Maitre, also if the dishes were not to your liking. We have 2 waiters per rank and a head waiter and a second head waiter, probably it may be that a waiter has served something from another rank to speed up the service and reduce the waiting time, we are sorry if this has bothered you. However, we have taken note of your comments and will review them with our chef and restaurant manager. We appreciate how important a good night's sleep is and are sorry that the temperature of your room was not ideal. We do not have air conditioning in any room since we are not used to having such high temperatures, in any case we inform that we do not have air conditioning in all the websites where we are sold, however, we do have fans available at reception if required. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya wrote a review Feb 2022
6 contributions2 helpful votes
We stayed for 7 nights and ABBA hotel siuts family of 4, 2 adults and 2 children 5 and 3y old. We had a half board and absolutely loved it. Nice options for breakfast and there are 2 restaurants to choose for dinner where you have a table service - Italian and Menu restaurant. At Italian there different pastas and faccacias. Menu restaurant every night have a different menu for adults and good food selection for children. We tried twice italian and other five nights menu restaurant. Hotel also provide a free shuttle to the cabel and have a free storage for skis which was super handy. There are spa for extra cost but only 16y plus. So we find another Princess Hotel Spa where we could come with children between 2 and 6pm. 5-6pm are good option. The staff in the hotel is exceptional! They always help and super friendly and made us feel as part of ABBA family! We loved our stay and cannot wait to come here again next February half term. Big shout out to Aida manager and Santos part of service staff! Thank you ABBA hotel siuts xx
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Abba Xalet Suites Hotel
Responded 22 Feb 2022
Dear Tatjana, Thank you for your detailed review. It is rewarding to know that you had a memorable experience and intend to return. We are glad we could provide you with an enjoyable breakfast and dining experience. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We will be sure to pass on your kind words to, particularly Aida and Santos, who will be thrilled. We look forward to welcoming you back. Best wishes, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna wrote a review Oct 2021
Barcelona, Spain7 contributions
+1
Perfect location, convenient parking and gorgeous views. I stayed there three nights, delightful experience. Helpful personnel, good cuisine in the restaurant, very good breakfast, sauna and jacuzzi. As to minuses - poor noise isolation in the rooms.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Abba Xalet Suites Hotel
Responded 11 Oct 2021
Dear Guest, Thank you for taking the time to review your recent visit. We are delighted that you had such a pleasant stay and that you appreciated our privileged environment and the views from our property. Thank you for letting us know that your dining experience matched your expectations, we are so pleased to hear this. We are sorry for any disturbance and do apologise for this inconvenience; we are grateful for all feedback and your comments have been noted for our consideration. We hope to welcome you again for another memorable stay. Kind regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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santpedor wrote a review Jun 2021
Barcelona, Spain507 contributions219 helpful votes
We stayed there for 3 nights (midweek) and the hotel was not busy so although we had paid for a standard room we were given a room with a small balcony overlooking the valley. We were pleasantly surprised by everything about the hotel. The situation is good for visiting the whole area and the hotel is in a very nice garden setting.There is free onsite parking and our room was spacious and comfortable ( even a useful minibar). The staff were friendly and helpful. The quality of the food was very good although the choice for the evening meal is rather limited. We have been visiting Andorra regularly over the past 35 years and I think I would rate this hotel as our favourite. There is a spa and outdoor swimming pool to add to its attractions. As I said in the title "highly recommended"
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Date of stay: June 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, Miquel Martinez, General Manager at Abba Xalet Suites Hotel
Responded 6 Jun 2021
Dear Guest, Thank you very much for your kind review. It is always a pleasure to welcome returning guests; we would like to thank you for choosing to come back and visit us again. We always do our best to ensure that guests feel welcome so it is very rewarding to receive your comprehensive and positive feedback, which will encourage us to continue with our efforts. We have noted your comment regarding the menu and will take this into consideration. We look forward to welcoming you back. Best wishes, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M1keys wrote a review Feb 2020
London, United Kingdom2 contributions
All in all, the stay at this hotel was about average. The food was edible with a limited choice. The rooms were clean and maintained to a minimum standard. Beds were kind of comfortable, but for some reason I really struggled to sleep. The location of the hotel was very good, the right distance between amenities etc. The service from the majority of the staff in the hotel was very good, especially one of the bar/food service chaps, he really kept us entertained. The only upsetting part of the stay was on checkout at 4:30am when the night shift guy was extremely rude. Really put a dampener on the whole stay. Shame
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, Miquel Martinez, General Manager at Abba Xalet Suites Hotel
Responded 23 Feb 2020
Dear Guest, Thank you for taking the time to review your recent experience with us. We are glad that you had a pleasant stay with us and found our location to be convenient. However, we wish it was completely satisfying. While we are pleased that overall our high standards and quality service met your expectations, we are disappointed to hear of your check-out experience. Rest assured, we will address this with the team member concerned. We have taken note of you remarks regarding our dining options and will consider them carefully for any future improvements. We look forward to seeing you again in the future. Kind regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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245olegv wrote a review Dec 2019
Madrid, Spain2771 contributions241 helpful votes
+1
This hotel is situated out of main tourist area, but is providing minibus service for skiing lovers (driving free of charge to and back Funicamp to bring you on the height of 2502 meters), and for shopping area in the capital city you can either walk or take public transport. The best in the hotel is staff, very pleasant, efficient and competent, ready to solve any of your wish or query. The food is good, breakfast includes a lot of healthy dishes, dinners are a little bit noisy because of families with kids, but the choice and quality are superb.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, Miquel Martinez, General Manager at Abba Xalet Suites Hotel
Responded 13 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you had a pleasant stay overall. Thank you for your appreciation of our team members; they always work hard to meet your expectations. We have taken note of all your comments and will be sure to pass along your remarks regarding your restaurant experience to the appropriate department. We hope to welcome you back in the future. Best wishes, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elchimera wrote a review Jun 2019
UK294 contributions171 helpful votes
I was really looking forward to this hotel. It looks goo and is clean and tidy but it is not worth 4 stars. Reception service was poor, limited sundries in the bathroom, NO AIRCON! Told to leave my window open.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, Miquel Martinez, General Manager at Abba Xalet Suites Hotel
Responded 30 Jun 2019
Dear Guest, Thank you for taking the time to share your feedback. Your satisfaction is one of our top priorities and unfortunately, it seems that we did not meet all your expectations. While we are pleased to hear that you enjoyed our high standard of cleanliness, we are disappointed to hear that the service provided by our Reception team didn't meet your expectations. This critical feedback will be used in training our team members about good and bad service. Thank you for bringing it to our attention. We wish that we had known that you needed additional toiletries; we do have them available upon request at the Reception desk. We apologise for the temperatures in your room. Indeed, we do not have air conditioning, although usually our guests can sleep very well at night because temperatures drop down to 13-14 degrees. We have had some odd weather lately; we apologise for any inconvenience due to this. Despite the bitter experience, we hope that you will return for a more comfortable stay in the future. Kind regards, Miquel Martinez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£65 - £109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
abba xalet hotel, abba xalet la massana
LOCATION
AndorraLa Massana ParishSispony
NUMBER OF ROOMS
83
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ABBA XALET SUITES HOTEL - Updated 2024 (Andorra/Sispony, La Massana Parish)

Frequently Asked Questions about Abba Xalet Suites Hotel
Which popular attractions are close to Abba Xalet Suites Hotel?
Nearby attractions include Sant Cristofol d'Anyos Church (0.4 miles), Museu Casa Rull (0.2 miles), and Puente de Madrid (0.2 miles).
What are some of the property amenities at Abba Xalet Suites Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Abba Xalet Suites Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Abba Xalet Suites Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Abba Xalet Suites Hotel?
Conveniently located restaurants include Restaurant Can Pere, La Capricciosa, and Restaurant Borda Eulari Anyos.
Are there opportunities to exercise at Abba Xalet Suites Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Abba Xalet Suites Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Sispony.
Are any cleaning services offered at Abba Xalet Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Abba Xalet Suites Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Abba Xalet Suites Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Abba Xalet Suites Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Catalan.