We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pier House Hotel

Traveller (238)
360
Panoramas (8)
Dining (45)
Certificate of Excellence
Overview
Charlestown Road Harbour Front, Charlestown, St Austell PL25 3NJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlestown hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "47e5a81e9711439e89db2081b94f2073", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649624,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32445009],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"47e5a81e9711439e89db2081b94f2073","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":102,"highestMetaPriceDisplay":-1,"hotelName":"The Pier House Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ3ZTVhODFlOTcxMTQzOWU4OWRiMjA4MWI5NGYyMDczIiwiQUlLIjoiODZiMDIzOWRiYjEyNGI4Nzk3OTEyYTVmMGQ2YjVmYjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$102", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32445009":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (632)
Filter reviews
625 results
Traveller rating
354
163
56
24
28
Traveller type
Time of year
LanguageEnglish
354
163
56
24
28
Show reviews that mention
All reviews overlooking the harbour tall ship spa bath bistro menu fish pie the pub fantastic location eden project scallops single room rashleigh arms great room no lift st austell one night stay short break well worth a visit
FilterEnglish
Updating list...
1 - 5 of 625 reviews
Reviewed yesterday via mobile

We decided to take a trip to Lanhydrock with the children to do some cycling. We know the area and decided Charlestown would be a great place to stop for the night. We booked through st Austell brewery’s booking telephone line, reserving a room for...More

Date of stay: January 2019
Thank Tarynmanger
Reviewed 2 weeks ago

I visited the Pier House 4 times during the festive period for lunch and coffee after a dog walk. It's the perfect place to enjoy food and a drink with your four legged friend. The staff are well trained, friendly and efficient. I ate there...More

Date of stay: December 2018
Thank AmyMurley
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

Thank you Amy for your 5* review and for visiting so much over the Christmas/New Year period. We are so pleased you enjoyed your experiences with us and that the cheesy chips did the job! We hope to see you again soon.

Reviewed 2 weeks ago via mobile

We stayed on new yes night and couldn't have been happier. We were charmed by the pretty cove with pirate ships and welcomed by a lovely lady at reception. Our room was clean warm and had everything we needed. We had drinks putside on the...More

Date of stay: January 2019
1  Thank thePBgnome
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

Many thanks for the 5* review! Charlestown is beautiful, we are so lucky with our location. We are so pleased you enjoyed your stay and hope you pop back in and visit us again soon.

Reviewed 3 weeks ago

Decided not to cook this year so my son and I booked in for Christmas lunch at the Pier House Hotel. At £70.00 for a four-course meal it wasn't cheap, but not extortionate either. It was worth it. After a scallops and prawn starter, I...More

Date of stay: December 2018
1  Thank Fliss Z
Response from StAustellManagement, Manager at The Pier House HotelResponded 2 weeks ago

Thank you so much Fliss for taking the time to leave us a review and for choosing to join us for your Christmas Lunch this year. We are absolutely delighted that you enjoyed your meal and will pass on your kind words to the rest...More

Reviewed 4 weeks ago via mobile

Cracking little bar a stones throw from the harbour. I’ve stayed here before and was lucky enough to bag the front room overlooking the harbour, that would be my preference , the rear rims are cozy but can be affected by the kitchen fans Lovely...More

Date of stay: November 2018
1  Thank GedSouthampton
Response from StAustellManagement, Manager at The Pier House HotelResponded 4 weeks ago

Thank you for the lovely review. We are very lucky to have the harbour right on our doorstep! We hope to see you again soon.

View more reviews
About
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since More 1920 and now incorporates the Harbourside Inn Public House since 2004. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Breakfast Available
Non-Smoking Hotel
Pool
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
US$89 - US$209 (Based on Average Rates for a Standard Room)
Also Known As
Pier Hotel St Austell
,
The Pier Hotel
Location
United Kingdom > England > Cornwall > St Austell > Charlestown
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
27
Price range
US$89 - US$209 (Based on Average Rates for a Standard Room)
Also Known As
Pier Hotel St Austell
,
The Pier Hotel
Location
United Kingdom > England > Cornwall > St Austell > Charlestown
Photos
Traveller (238)
Room & Suite (114)
Dining (45)
Pool & Beach (10)
Nearby
Nearby HotelsSee all nearby hotels
Porth Avallen Hotel
320 reviews
.41 miles away
The Carlyon Bay
1,797 reviews
.84 miles away
Boscundle Manor Hotel Restaurant and Spa
716 reviews
1.19 miles away
Travelodge St Austell Hotel
755 reviews
1.59 miles away
Nearby RestaurantsSee all 14 nearby restaurants
Charlie's Coffee House
339 reviews
.19 miles away
Edie's Kitchen
206 reviews
.49 miles away
Old Kerrow Farm Park
5 reviews
.63 miles away
Tall Ships Creamery
168 reviews
.10 miles away
Nearby AttractionsSee all 7 nearby attractions
Charlestown Shipwreck Centre
1,247 reviews
.11 miles away
The Harbourside Inn
65 reviews
.02 miles away
Atishoo Gallery
26 reviews
.17 miles away
Cscape Art
12 reviews
.04 miles away
Questions & Answers
Ask a question
Charlene L
5 May 2018|
AnswerShow all 4 answers
Response from 441michaeli | Reviewed this property |
I don’t know as I have not stayed here, we have only ate here.
1
Vote
david c
24 February 2017|
AnswerShow all 12 answers
Response from DENNIS S | Reviewed this property |
Yes --Nearly all rooms have walk-in showers
1
Vote
Mrsbeckiboo
7 December 2016|
AnswerShow all 8 answers
Response from X621AMbobh | Reviewed this property |
I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
0
Votes
Room Tips
"Only went for Christmas lunch, not a hotel stay"
FlissZ
3 weeks ago
Read review
"All rooms share the noise of late drinkers having a good time!"
112JohnC
14 Dec 2018
Read review
"The sleep quality is not a real measure as we did not stay here."
heatherogburn
29 Oct 2018
Read review
"Sea frontage"
dolomede
9 Oct 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing