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12/03/2018 13/03/2018
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    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
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    12/03/2018 13/03/2018
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    US$172
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    Traveller (184)
    Room & Suite (100)
    Dining (37)
    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    3.0 Star Hotel
    All hotel details
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    Rooms
    12 Mar13 Mar
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (532)
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    1 - 5 of 527 reviews

    Reviewed 3 weeks ago

    We had a room overlooking the harbour, and with the tall ships moored there it was a fantastic view. Our room was decorated and furnished to a high standard and was obviously recently refurbished.All very comfortable. The staff at reception and in the restaurant were...More

    1  Thank Philip E
    Response from StAustellManagement, Manager at The Pier House HotelResponded 3 weeks ago

    Thank you Philip for your wonderful review, we are pleased you enjoyed your stay with us, and we do hope you will return in the New Year.

    Reviewed 4 weeks ago

    We have visited this excellent Hotel regularly as we live locally. Usually for a Pint or 2 but as it was my Birthday we also ate in the Bistro. What a great meal it was, nothing fancy but so well cooked and presented at a...More

    2  Thank Whensmenextholiday
    Response from StAustellManagement, Manager at The Pier House HotelResponded 3 weeks ago

    Many thanks for your review, we are so pleased to read how well the staff looked after you, and we do hope you will return again soon.

    Reviewed 4 weeks ago via mobile

    On check in was greeted with a smile. However the room 26 was above a bar which had music until 10.30 which we where warned about but not the noise from revellers loitering outside and swearing. Breakfast was a little disappointed due to mouldy bread...More

    Thank kelliman70
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Thank you for your review on your recent stay with us, please accept my sincere apologies that the level standard didn’t meet your expectations, your comments have been shared amongst the team. I am glad the level of service you received was high and that...More

    Reviewed 12 December 2017

    We stayed here for two nights through a deal with Travel Zoo I paid extra for a superior room. We had room 11 on the 2nd floor it was lovely, nice touch of putting binoculars in the rooms. Amenities were very good, nice comfy bed...More

    1  Thank Mags2plymouth
    Response from StAustellManagement, Manager at The Pier House HotelResponded 4 weeks ago

    Thank you for your review, we are delighted you enjoyed your stay with us and that you found your room comfortable. We look forward to welcoming you back in the future.

    Reviewed 8 December 2017

    We booked room 8, a harbour view bedroom. I have never had an hotel room with such a good quantity of storage places, drawers, wardrobes etc. Very good quality furnishings. Very comfortable room. We ate in the hotel dining room both nights from the bistro...More

    1  Thank 4daxies
    Response from StAustellManagement, Manager at The Pier House HotelResponded 9 December 2017

    Many thanks for your kind words, we are so pleased that you enjoyed your stay, and we do hope you will return again soon.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$167 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Booking.com and TripOnline SA so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
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    Traveller (184)
    Room & Suite (100)
    Dining (37)
    Pool & Beach (5)
    Hotel & Grounds (172)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    david c
    24 February 2017|
    AnswerShow all 12 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    7 December 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    6 May 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "For the view rooms at the front overlooking the harbour"
    Read review
    "Worth paying for a superior room with sea/harbour views on 2nd floor"
    Read review
    "Second floor at the front for the views"
    Read review
    "2nd floor, at the front has rooms with great views - but cost more"
    Read review
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