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    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
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    29 Oct 30 Oct
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$145/night.

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    US$130
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    Traveller (176)
    Room & Suite (97)
    Dining (37)
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    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    The Carlyon Bay
    1,595 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
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    #4 of 9 hotels in St Austell
     
    Boscundle Manor Hotel Restaurant and Spa
    666 reviews
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    The White Hart
    385 reviews
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (512)
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    1 - 5 of 507 reviews

    Reviewed 4 days ago via mobile

    Last minute booking after collapse of Monarch. Decided on Cornwall as we wanted to go to Eden project. Chose Pier House as thought no point coming if not by the sea so chose a sea view Beautiful room with spa bath and dressing area. Spotlessly...More

    Thank Janice B
    Response from StAustellManagement, Manager at The Pier House HotelResponded 3 days ago

    Thank you for sharing your experience with us about your recent visit. We are really pleased you enjoyed your stay and the views. We look forward to welcoming you back when your in St Austell again

    Reviewed 1 week ago

    The bar is warm and cosy on a cold day with views over the tall ships.The menu is excellent and we had wonderful food twice in three days.The staff are very helpful and the surroundings fantastic.The only complaint is that the portions are far too...More

    Thank barbara m
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Thank you Barbara for this review, we are please to read that you have enjoyed your stay with us, we do hope you will visit us again soon!

    Reviewed 1 week ago via mobile

    We stayed for just one night on our way to st ives for our anniversary and were completely blown away by the hospitality and friendliness of the Pier House. The room was superbly appointed as was the bathroom. Sometimes a bathroom lets the experience down...More

    Thank Geoff P
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

    Reviewed 2 weeks ago

    Loved the Pier House hotel. My room was spotlessly clean, comfortable and ideal for a business trip where I was out a lot. Breakfast was delicious and the evening meals superb. But most of all, the staff were incredibly friendly and attentive. The atmosphere was...More

    1  Thank vince s
    Response from StAustellManagement, Owner at The Pier House HotelResponded 1 week ago

    Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

    Reviewed 3 weeks ago

    Apologies for the 'novel', but this is a difficult review to write as some members of staff were very helpful, but the overall experience was pretty poor, especially for £170 a night B&B!. There were three main bugbears: 1. They were filming Poldark in the...More

    1  Thank keentraveller45
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Unfortunately we have little information about the filming, the harbour is privately owned by “Square Sails”. As you have witnessed how many people it attracts to catch a glimpse of the actors, they try to keep any information to a minimum. We have had other...More

    The Carlyon Bay
    1,595 reviews
    #1 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,078 reviews
    #4 of 9 hotels in St Austell
     
    Boscundle Manor Hotel Restaurant and Spa
    666 reviews
    #6 of 9 hotels in St Austell
     
    The White Hart
    385 reviews
    #5 of 9 hotels in St Austell
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$130 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Expedia, Orbitz, Booking.com and TripOnline SA so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
    Add Photo Photos
    Traveller (176)
    Room & Suite (97)
    Dining (37)
    Pool & Beach (5)
    Hotel & Grounds (167)
    Bathroom (4)
    Nearby
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    The Carlyon Bay
    1,595 reviews
    .84 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    david c
    24 February 2017|
    AnswerShow all 11 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    7 December 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    6 May 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "We did not stay there but had two meals at the hotel."
    Read review
    "There is some great walking on the cliffs up and behind the hotel. Wonderful views of the harbour."
    Read review
    "Not worth the money in every area."
    Read review
    "Ask for a sea view."
    Read review
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