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Novotel Caserta Sud

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Novotel Caserta Sud
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446 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Tel Aviv, Israel
Reviewed 2 weeks ago

nice hotel have all the needed facilities- I stayed 2 nights - but 1 evening there was an exhibition all the bar and the lobby was full with people and noisy- good breakfast and a private parking lot- they have smoking rooms

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Helpful?
Thank Ram.dr. D
daniele g, Manager at Novotel Caserta Sud, responded to this review

Dear Guest thank you very much for your kind review. We are so happy to read that you spent a pleasant stay. Hoping see you as soon,we send Best regards. The Management and Staff of Novotel Caserta Sud

Reviewed 3 weeks ago

I arrived late on a weekday evening and stayed for one night sleep. Reception was helpful and offered free of charge guarded parking. Room was clean but linen and mattress was below standard. Service on breakfast was great and coffee I ordered (turned up to be for free) was excellent. Buffet was definitely below Novotel standard and plastic cups made...

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Helpful?
Thank MariodaAtene
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear MariodaAtene, thank you for explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Sheffield, United Kingdom
Reviewed 24 June 2016 via mobile

We stayed because our flight was cancelled. Staff were efficient and let us stay in the room late because of our flight. Pool was nice location could be better but fine for what we needed. Food was not anywhere near amazing but it did the trick. Staff friendly.

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Helpful?
Thank Cass W
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear cassww11, thank you for your kind review. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Modena, Italy
Reviewed 8 April 2016 via mobile

I m not being generous here. Few things disappointed me and some others were good so just on average an ok impression. Room too warm aircon not working, opened the window and was so noisy. Sink cloaged. I judge breakfasts a lot based on the variety and quality of food especially scrambles eggs i find to be a good meter....

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Helpful?
Thank TravellingLau
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear TravellingLau, thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Bursa, Turkey
Reviewed 16 January 2016 via mobile

We stayed 2 nights with friends. We checked in late at night, spend the whole day out and left early in the morning so I can't say so much. But the purpose was to stay in a comfortable hotel when passing by and Novotel Caserta Sud definitely met our expectations. The staff were very helpful and friendly. The rooms were...

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Helpful?
Thank LaleCB
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear LaleCB, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Reviewed 13 January 2016 via mobile

You look at the area and first thought would be, " it's a little dodgy". Then the building itself make you wonder, " is this Novotel standard?" The smell of smoke hits you in the face when you first get off the lift into the corridor. Then you would notice the stains on the carpet. We had a double bed...

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Helpful?
2Thank Mun B
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Mun B, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 24 October 2015 via mobile

Area is sketchy, ladies of the night on the doorstep etc... Receptionist was insistent to park in the secure compound also! Hotel is well passed its best. Food was ok though at dinner. Breakfast was terrible. Not the usual Novotel reassuring level to be honest. Avoid if possible

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5Thank MJDBMW
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear MJDBMW , Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Kingston upon Thames, United Kingdom
Reviewed 19 October 2015

I stayed in this hotel for four nights recently while in Caserta. I booked it because generally across the Accor group there are similar standards and while they don't have great features Novotels are usually smart, clean and offer a decent breakfast. This one is not a usual Novotel. The hotel is situated close to the Caserta Sud junction of...

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6Thank longhaulfromlondon
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear longhaulfromlondon, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 28 September 2015 via mobile

We have had such good experiences with Accor Hotels on this trip, particularly as Accor Club members that is until this Hotel. Initially we couldn't get into the room due to the position of the bed - it took some muscle to move it but finally we did. We appreciate the fact that the restaurant could not provide an extensive...

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1Thank Karen E
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Karen E, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sofia, Bulgaria
Reviewed 1 September 2015

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1Thank Tsveti_ID
daniele g, Direttore at Novotel Caserta Sud, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Caserta Sud is a modern 4 star hotel with 126 rooms, strategically located within 2 km of the centre of Caserta, Caserta Palace and the main railway station. Situated 22 km from Naples airport, the hotel is easily accessible via the A1 highway (1 km). Ideal for business trips, it features a convention centre with 10 meeting rooms (240 guests), business corner and WiFi. Also offers rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), outdoor pool, garden and parking. ... more   less 

Additional Information about Novotel Caserta Sud

Address: Strada Statale 87 Sannitica Km 22.6, 81100, Caserta, Italy
Region: Italy > Campania > Province of Caserta > Caserta
Price Range: £48 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Caserta Sud 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Capodrise
Capodrise Novotel
Hotel Style:
#5 Business Hotel in Caserta
#7 Luxury Hotel in Caserta
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Questions & Answers

Questions? Get answers from Novotel Caserta Sud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms have a view and they vary between tolerable and intolerable.”
 of 5 bubbles longhaulfromlondon, 19 Oct 2015 | Read review
“don't stay there”
 of 5 bubbles 481hannac, 17 May 2015 | Read review
“Standard room is good value and ticks all the boxes”
 of 5 bubbles 330pierres, 15 May 2015 | Read review
“just dont stay there!”
 of 5 bubbles scha_tova, 14 May 2015 | Read review
“Try to get a room facing the back of the hotel to avoid traffic noise.”
 of 5 bubbles veugeniojr10, 30 Mar 2015 | Read review
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