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Mercure Civitavecchia Sunbay Park Hotel

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Traveller (150)
Dining (139)
Pool & Beach (104)
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Overview
  • Excellent29%
  • Very good37%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
“relaxing spot”(2 reviews)
“great terrace”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (219)
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Show reviews that mention
All reviewspizza restaurantrelaxing spotgreat terracesmall gympool areapleasant hotelserved its purposenice roomoverlooking the watercivitavecchia portthe hotel offersair conditioningcruise shippoolsseabalconyfir
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1 - 5 of 64 reviews
Reviewed 1 week ago

After reading the reviews its clear this hotel has only recently become part of the Mecure chain. I booked this hotel at 10pm at night as my boat was two hours delayed. The room had an excellent view of the ocean, things were just not...More

Thank JonnieTash
Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park HotelResponded 1 week ago

Dear Jonnie, thanks for your review: every feedback is very precious for us in order to make our service better and better. We are happy you enjoyed your stay, from breakfast to our breathtaking view. We hope to welcome you again soon in the future,...More

Reviewed 3 weeks ago via mobile

Travel agent booked on wholesalers recommendation for Pre cruise stay. Totally not suitable to walk to port as over 3k away and road not suitable. Taxi/shuttle from rail station 20 euro for 3k trip. A rip off. Hotel now a Mercure 4star - definitely not....More

1  Thank Pauline Neil M
Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park HotelResponded 1 week ago

Dear Pauline, we are very sorry your stay at Mercure Sunbay Park was not at the high of your expectations. Our location, even if far from the port, is lying directly on the seaside so offers a different kind of comfort to precuisers. We are...More

Reviewed 5 weeks ago

The hotel has recently been reopened as a Mercure. We stayed one night before flying from Fiumincino. The hotel is a little way out of town, we had a car so this didn't present a problem. The staff were very good, the hotel was very...More

Thank Chris C
Reviewed 19 November 2017

This hotel is so far from a 4 star, it is plain and run down. Arrived with four big bags, we were going on a 15 day cruise. We are seniors and there was no bell boy or anyone to assist us! The restaurant on...More

3  Thank GOODYJWG
Reviewed 12 November 2017

Sunbay Park room 214 Our travel agent booked us into this hotel for 1 night pre cruise Our room had a balcony that looked out to the marina, and the yacht club to the left We found this delightful and in the evening it was...More

1  Thank mrsjb
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Breakfast included
Room Service
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$69 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$69 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (150)
Dining (139)
Pool & Beach (104)
Room & Suite (102)
Amenities (73)
Questions & Answers
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21 October 2017|
AnswerShow all 5 answers
Response from DirettoreSunbay | Property representative |
Good Morning! Not all of them, but the majority. Looking forward to welcome you soon among our guests!
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DEWandREW
2 September 2017|
AnswerShow all 2 answers
Response from Cegis360Playground | Reviewed this property |
I would call the hotel directly and ask for their help. You would be able to find out who cleaned your room that day a well as what taxi service they use. By pinpointing the date and time you might be able to zero in on... More
0
Votes
wenche71
27 June 2017|
Answer
Response from DirettoreSunbay | Property representative |
Good morning, I confirm that we have beach towels.
1
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Room Tips
"A sea view is a must, fantastic sunrise"
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"There are no good rooms at this hotel"
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"Don't go at all"
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"Make sure your room overlooks the sea"
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