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All reviewsopposite the castlegreat locationbusiness tripquality hotelcleaning stafffree bike hiretop floorrooms are largeenjoyed our staypastrieswalking distanceold cityfree wificity centrearchitectbikescastello
I think the Ferrara fancies itself at the upper-mid range of the market and certainly, for the price I paid, it was worth it. Is it as good as it thinks it is? I'm not sure. Certainly, the chap on reception on arrival was 'efficient'...More
Response from Valerio M, Direttore at Hotel FerraraResponded 4 weeks ago
my heartfelt thanks for your review,
Thanks for your comments and my apologies if your room didn't satisfied at 100% your expectations; as you mentioned Hotel Ferrara has different types of rooms and for your next stay we will certainly accomodate you in...More
Was really disappointed with this '4*' hotel. The location is great but there are other equally centrally located hotels to consider.
We had a junior suite that was pleasant. We weren't expecting some unclean areas and staff that really couldn't care less about customer experience....More
I stayed at the hotel as a part of a business trip and I am sad to say that the hotel did not live up to my expectations and I can't agree in any way that this should be a four star facility.
It has the best location in town, just in front of the Castello. The hotel is modern, very clean, with spacious rooms. Convinient, reliable and free wifi is a plus. Breakfast is probably the least memorable service. Staff was attentive and nice, always with a...More
Response from Valerio M, Direttore at Hotel FerraraResponded 20 February 2018
my heartfelt thanks to share with us your comments about your stay at Hotel Ferrara,
we are deligheted to know you have enjoyed position and our attitude to satisfy our Guest,
We will be waiting for your next stay in Ferrara,
Stayed in a suite on the top floor and was constantly woken up by any activity next door as that's where the bed was placed. If you have an iPhone, apparently that doesn't connect to their wifi. Also, the general hotel temperature was kept blindlingly...More
Response from AntonioMeloni, Direttore at Hotel FerraraResponded 1 December 2017
Good morning Mr. Armburg.
We are very sorry that your stay did not live up to your expectations.
These days it has been very cold and we have increased the temperature of the rooms to ensure a better comfort for our guests. Perhaps, in your...More