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Diamond Naxos-Taormina

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Traveller (143)
Room & Suite (98)
Dining (35)
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Overview
  • Excellent47%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“key card”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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Traveller rating
28
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28
18
14
10
4
Show reviews that mention
All reviewsfilled croissantskey cardbeautiful resortsea viewpool barperfect hotelhotel restaurantthe general managerhotel staffout of seasonbeach areabreakfast roomrooms are cleanstayed here for nightsfresh fruitmin walkcakes
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1 - 5 of 74 reviews
Reviewed 2 days ago via mobile

We have just returned from 3 nights at Diamond Resort Naxos. Sadly it is far from a 5-star hotel. Many of the facilities were closed, which we weren’t told at the time of booking. 1 of 2 pools, the spa, the gym, the private beach...More

1  Thank MorganRushton3388
Reviewed 15 December 2017

V-Shaped tub was difficult to stand in. My wife fell and received a huge hematoma sending her to the ER for 7 HOURS. Avoid this place for your health. Italians go to the ER to die. The doctors wait for your outcome. There, my wife...More

8  Thank Ron R
Response from Diamond N, Direttore generale at Diamond Naxos-TaorminaResponded 28 January 2018

Dear Sir, wewait so long to answer you because we investigated point by point on all thinghs write in your message. First of all this is a place for reviewing hotels and its services , not italian Doctors or their behaviour. Then we have an...More

Reviewed 25 October 2017

Everyone in the hotel, especially on reception could not have been more helpful. The hotel was clean and as advertised and we really enjoyed our stay. One bit of advice would be to always book a taxi via the hotel as they seem to be...More

2  Thank contactnickscott
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 6 November 2017

Dear Guest, Thank you for your kind comments and exhaustive review in regard to your recent stay. I will personally relay your feedback to all staff who will be glad to know that their professionalism contributed to your enjoyable stay. I truly hope to welcome...More

Reviewed 24 October 2017 via mobile

Only a short stay which could have been a nightmare due to baggage issue. Emmanuella on reception was fantastic and completely dealt with it for us. Great stay staff all very helpful. Family stay 2 rooms both v nice, worked well. ThanksMore

1  Thank natasha g
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 25 October 2017

Dear guest, thank you for your positive comment. I'm sorry for your unforeseen problem in Catania Airport and we are glad that you appreciate Emanuela efforts to find your baggage. I am pleased to hear that you enjoyed your stay with us. I will personally...More

Reviewed 21 October 2017 via mobile

Friendly staff. The place is a little worn down but clean and nice. Breakfast good and service quick and friendly. Location a little boring. Not close enough for a walk to anything interesting. The view from the rooms offer sea view and this holds true.More

Thank Lennart K
Response from Diamond N, Direttore at Diamond Naxos-TaorminaResponded 22 October 2017

Dear Guest, Thank you for your kind comments and good review in regard to your recent stay. I can't figure out why you give us only 3 stars of value writing so fine words. I will personally relay your feedback to all staff who will...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$147 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Giardini Naxos
#4 Luxury Hotel in Giardini Naxos
#6 On the Beach Hotel in Giardini Naxos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (143)
Room & Suite (98)
Dining (35)
Pool & Beach (25)
Amenities (40)
Business Centre & Event Rooms (1)
Questions & Answers
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miriamd551
5 July 2017|
AnswerShow all 3 answers
Response from sschmidt592016 | Reviewed this property |
I do not know, you should ask the reception of the hotel. Good luck and regards
0
Votes
eithepie
29 March 2017|
AnswerShow all 3 answers
Response from Diamond N | Property representative |
Dear Guest the bus ticket cost 8.20€ per person per way and it take around 1h from airport till Giardini Naxos. We have a trust with authorized driver and the cost is 90€ per way. We remain at your disposal and send our... More
1
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Google Translation
adjsouthwales
11 February 2017|
AnswerShow all 2 answers
Response from Diamond N | Property representative |
500 mts
0
Votes
Google Translation
Room Tips
"Female staff were helpful given our circumstance. MALES REFUSED."
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"choose premier rooms"
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"Pool view rooms"
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"Do not waste money on the ocean view"
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