Ansitz Jakoberhof
Via Sacun 107, 39046, Ortisei Italy
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About
#32 of 159 hotels in Ortisei
Location
Cleanliness
Service
Value
A hotel with the perfect fit: From its idyllic location in the Dolomites all the way down to the smallest detail in comfort and service... From the wonderfully romantic atmosphere which permeates the place to the homey touches and friendly hospitality you have the right to expect. The sunny terrace with the astonishing view to the bizarre Dolomites added to the romantic and familiar atmosphere of the hotel and it's swimming pool and wellness area are the ingredients to a great holiday.
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Property amenities
Free parking
Wifi
Pool
Sauna
Free breakfast
Bicycle rental
Game room
Indoor play area for children
Secured parking
Paid wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Hiking
Skiing
Billiards
Table tennis
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Spa
Hammam
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Fireplace
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, German, Italian, Slovak
Location
54Somewhat walkable
Grade: 54 out of 100
18Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Nearby restaurants
Caffe Val d'Anna
1,509 reviews14 minItalian
Ristorante Tubladel
2,430 reviews12 minItalian
VIVES
484 reviews15 min
Baita Pauli Hütte
277 reviews13 minItalian
See all nearby restaurantsNearby attractions
Chiesa di San Giacomo
376 reviews5 minChurches & Cathedrals
Ortisei: Zona Pedonale
1,665 reviews15 minArchitectural Buildings
Chiesa Santa Cristina di Bolsena in Val Gardena
16 reviews13 minChurches & Cathedrals
Conrad Moroder Woodcarvings
14 reviews15 minSpeciality & Gift Shops
See all nearby attractions315Reviews5Q+A7Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We visited this hotel before Covid-19 and all the lockdown misery. We enjoyed our stay and especially the room, the staff and the food was great. In fact we arranged and booked and payed a deposit to stay another period but because of Covid-19 everything was cancelled. We helped the family by leaving our deposit with them and hoped for the best. After 2 1/2 year we planned our trip BUT this time my husband got rather sick and was not able to travel at all. All my compliments to the family Piccolruaz: they gave us a refund so when my husband is feeling better and able to travel, we still have our voucher. I think this is such a very nice way how to make your customers happy!
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Date of stay: September 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrea Piccolruaz, Owner at Ansitz Jakoberhof
Responded 30 Aug 2022
Thank you for your review. We wish your husband a fast recovery and hope to see you again soon. Greetings from Val Gardena, Family Picoclruaz and staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for the Christmas week, like we also did last year. The location is ideal, in a sunny position above Ortisei.The room and the structure as a whole are really nice. But most important of all is the kind family who run this hotel and also the other employees. We will be back.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 13 Jan 2020
Thanks for coming back to visit us. We are glad you enjoyed your last stay in our hotel as well and look forward to your next visit. Greetings from all of us, Family Piccolruaz & staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is excellent, big rooms, sun, light, balcony. Everybody is helpfull, friendly and smiling. Food is outstanding. Distance to slopes acceptable, two bus stations. I strongly recommend this place!
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 11 Feb 2019
Thank you very much for your nice review. Greetings from Ortisei, Family Piccolruaz & staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This year we spent the Christmas Week in this hotel. And we were very satisfied! The location is beautiful. While the centre of Ortisei was in the shadow, we had sun most of the day at this lovely spot. The family was so kind and professional. The hotel is small enough to be familiar and cosy, but big enough to provide delicious food, a pool and other amenities. Their dinners were of a high level and the waitress serving breakfast and dinner added atmosphere to the hotel.
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Date of stay: December 2018Trip type: Travelled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 10 Jan 2019
Dear Looking_for_charme Thank you for visiting us on Christmas. We are heppy to read you enjoyed your stay and hope you'll be back soon. Thank you also for the review, Greetings from the Ansitz Jakoberhof, Family Piccolruaz & staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first visit to Val Gardena, with excellent skiing experience, which probably influences and improve my review about hotel. Small hotel a bit away from center of Ortisei, up in the mountain, around 2 kilometars from the center with steep road. However, we were in coldest period with a lot of snow and road was clean, plus there is a ski bus with bus stop right in front of the hotel. Check carefully the schedule. Hotel has its own covered garage which is excellent in winter conditions. Room clean, big enough more than average, decent bathroom , clean, change towels every day. Best impression about hotel is kitchen, Hotel offer HB option for 10 e plus, take it no doubts. Breakfast and especially dinner is awesome. This option will limited your visit to Ortisei, which is nice but for one night is enough to visit. Be aware the drinks during dinner are more expensive then average so check the price. Sauna and turkish bath are clean and in good condition. Now what could be better. Pool is small and full with small kids screaming and jumping in, without surveillance from hotel staff who should make an order in the pool and sauna area. Kids are entering in the sauna area dressed with pants as well as their parents staring the people using sauna making very uncomfortable feeling for real sauna users.. Our complaints to owner was inefficient and useless, he did not make any effort regulate the pool and sauna rules. Wi fi is with very weak signal, and more you have to pay 5 e for 7 days. There was no hot water in rooms after skiing, due to some defect.…
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Date of stay: March 2018Trip type: Travelled with friends
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 5 Mar 2018
Dear gigo90, thank you for your review. Family Piccolruaz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We loved this hotel so much the last time we visited. Usually, we try to visit new places where we haven't been before, but our experience was so wonderful that we came back and stayed even longer! The setting is so spectacular that you feel renewed. But the genuine warmth and gracious hospitality of Markus and his sister Andrea are what make this such a special place. The breakfasts and dinners are fantastic, and all of the staff are so kind and accommodating. Our room was beautiful, clean, and comfortable, with a view to make your heart skip a beat. Beautiful trails begin outside the door, or you can find endless options very close by. I did a lot of research on the best hikes in the Dolomites, but I've decided that the best hike is the one you are on at the moment! I don't think there is a hike that isn't spectacular. The Dolomites are so stunningly beautiful. My husband loved the experience of going with Markus as he guided the group on a beautiful hike in the Alpe di Siusi. We loved the beautiful pool and the sauna/relaxing area after a big day of hiking. It is a gift to discover the Val Gardena, and an even better one to discover a truly special, charming hotel like the Jacoberhof!…
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Date of stay: September 2017Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
Room Tip: Make sure to get a room with a Dolomites view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 15 Sept 2017
Dear anamericaninrussia, thank you so much for this nice review. We are glad you came back to visit and that you enjoyed this stay as well as the last one. Hope to see you again, Family Piccolruaz and staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I love hotels. I love to find unique and wonderful hotels in spectacular places. Our experience at the Jakoberhof will be hard to top! It is located on the outskirts of Ortisei, up the mountain just a few minutes. I'll never forget the moment we drove up to the hotel. As we came around the last bend, we were stunned to see a majestic view of the Dolomites unfold before our eyes. Our jaws dropped, and both my husband and I gasped. My husband asked, "How did you ever find this place?" But things only got better from there. We were warmly greeted by Markus, the owner (and heart and soul) of the hotel. Although it was past the lunch hour, he kindly offered to have the restaurant make us some lunch. Olga, one of the staff members, and a total sweetheart, took our order. She speaks English, German, Russian, Italian, and probably other languages as well. We had a delicious lunch on the terrace, marvelling at the incredible view. Our room was large and comfortable, decorated with Tyrollean flair. The view from our balcony was spectacular! Amazing hiking trails begin outside the door. Half board is included in the cost of the room. Dining in the beautiful dining room was a special treat. The dinners were five courses-- each one delicious!! Breakfasts were also absolutely wonderful. All of the staff members were kind, sweet, friendly, and accommodating. The warmth of Markus and his wife spills over to all of the staff. Beautiful wood carvings created by Markus' father decorate the hotel, including the beautiful pool area. Several times a week, Markus leads guests on hikes through the incomparable Dolomites. He even lent me his walking sticks when I mentioned that my knees are not the best. The only problem? We hadn't booked enough nights at this very special place! One note of warning: don't go to the Jakoberhof if you're not a nice person! If you are a demanding or entitled customer, it would break the spell, the aura that rests over this place. We noticed that all of the guests seemed to be kind and lovely people. We really enjoyed meeting and talking with some of the other guests. We hope to have the opportunity to return again. It was a memorable, magical time for us.…
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Date of stay: September 2016Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask for a room with a Dolomites view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Piccolruaz, Owner at Ansitz Jakoberhof
Responded 21 Sept 2016
Thank you very much for your very colorful and elaborate review. We are happy to read you enjoed your stay here so much and hope you'll visit us again some day. Warmest greatings from the Ansitz Jakoberhof, Family Piccolruaz & the staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice and comfortable hotel with a great service assured from a young couple. Top cuisine with lot of choices every day. Nice rooms and very quiet as well. Perfectly furnished. Only two little remarks: • The temperature of the swimming pool water could be 2 or 3 degrees higher. • WIFI should be free. 7 euros for a week is ridiculous. The hotel would afford it.•
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Date of stay: February 2016Trip type: Travelled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ChaletTianes, Owner at Ansitz Jakoberhof
Responded 19 Feb 2016
Dear Goldblanchen, thank you very much for your stay at our hotel and for the positive review. We'll think about your remarks. One thing though: We charge 5€ for 1 week internet and it's for 2 devices. So you really pay 2,50€ for 1 week internet per device.... we don't think it's too much. But as said, we'll think about it. kind regards, Family Piccolruaz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed two weeks and It was a dream. Relaxing , clean, beautiful views. The pool was a highlight for the kids while I relaxed in the steam bath and sauna. The Skiing is Amazing in Ortisei and we look forward to returning.
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Date of stay: January 2016Trip type: Travelled with family
Rooms
Location
Service
Room Tip: We had the family room with the bunk beds and this was really nice. The double sinks are fantastic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ChaletTianes, Owner at Ansitz Jakoberhof
Responded 11 Feb 2016
Dear Julia, thank so much for your visit and excellent review. We are glad to hear you enjoed your stay at our hotel and hope you'll be back to visit. Greetings from Ortisei, Family Piccolruaz & the team Jakoberhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is wonderful! We cannot recommend it enough! This mountainous area is for tourists- skiing in the winter and hiking in the summer, yet the Ansitz Jacoberhof, second to none in amenities, is family run and very warm and welcoming. We stayed for three nights and would have liked to stay longer. Our spacious room was very comfortable and exceptionally clean. We had a room with a balcony that had a table and two chairs which was a pleasant way to enjoy the dramatic Dolomite Mountain scenery. The Piccolruaz Family speaks English very well which was of great help. We arrived mid afternoon after driving all day and even though the kitchen was closed, Andrea prepared a tasty ham and cheese sandwich for us. We ate outside on the patio overlooking the Dolomites. From the cornfields of the midwest this was quite an impression! Andrea and her brother (whose family owns the hotel) were amazing and very willing to answer questions, explain customs and did whatever they could to ensure our comfort and make us feel welcome. We enjoyed an extensive breakfast buffet each morning but on request the chef would prepare hot foods (bacon and eggs for example). We were able to make our own selections for our 5 course meal each evening which was prepared by a master chef. The food was just spectacular!. Our waitress spoke English and was so friendly and accommodating! We enjoyed visiting with her each day. There is also a full bar area with comfortable booths for relaxing. The lower level of the hotel has a rec room that has a pool table, ping pong table, selection of books (not many in English though so I left mine there instead of bringing it home) and a great play area for children. The pool/sauna area looked inviting- immaculately clean. There is an underground parking area for hotel guests. Be sure you pack your walking sticks! They will come in handy as you trek around the alpine meadows. And be sure you take the path behind the hotel up to the little church. I won't spoil the surprise of what you will find up there! This hotel was a great find and we hope to return! Thank you Family Piccolruaz!…
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Date of stay: June 2015Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ChaletTianes, Owner at Ansitz Jakoberhof
Responded 16 Jun 2015
Dear guest, thank you very much for your extensive review of our hotel. It’s great to here you enjoyed your stay at the Ansitz Jakoberhof. It was a pleasure having you here and we hope it won’t be your last visit. Best regards Family Piccolruaz & staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$243 - US$321 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolVal GardenaOrtisei
NUMBER OF ROOMS
20
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Claim Your ListingANSITZ JAKOBERHOF - Updated 2023 Prices (Ortisei, Italy - Val Gardena)
Frequently Asked Questions about Ansitz Jakoberhof
Which popular attractions are close to Ansitz Jakoberhof?
Nearby attractions include Chiesa di San Giacomo (0.2 miles), Ortisei: Zona Pedonale (0.7 miles), and Chiesa Santa Cristina di Bolsena in Val Gardena (0.6 miles).
What are some of the property amenities at Ansitz Jakoberhof?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Ansitz Jakoberhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ansitz Jakoberhof?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Ansitz Jakoberhof?
Conveniently located restaurants include Caffe Val d'Anna, Ristorante Tubladel, and VIVES.
Are there opportunities to exercise at Ansitz Jakoberhof?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are pets allowed at Ansitz Jakoberhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ansitz Jakoberhof?
The staff speaks multiple languages, including English, German, Italian, and Slovak.
Are there any historical sites close to Ansitz Jakoberhof?
Many travellers enjoy visiting La parrocchia di Castelrotto (6.3 miles), Castel Branzoll di Chiusa (7.7 miles), and Dogana vescovile di Chiusa (7.6 miles).
Does Ansitz Jakoberhof have any great views?
Yes, guests often enjoy the mountain view available here.
Is Ansitz Jakoberhof accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.