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Art Hotel Milano

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1 room 2 adults 0 children
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Art Hotel Milano
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240 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Birmingham, United Kingdom
Reviewed 21 December 2012

Stayed in Prato for 5 days and this hotel was great. Centrally located near the train station and near the town center. Service was great. Wifi / general services from reception were great as well. Only thing is that the breakfast isn't included which wasn't really a bummer for me but overall comfortable.

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1Thank YusufUkaye
Cork, Ireland
Reviewed 16 June 2012

Location is good, quit close to train station. The reception staffs were not friendly, and cannot understand English very well. I asked him if there was free breakfast, but he asked me if I needed breakfast right now (it was evening then.). After that, I repeated my question, he answered "Of course." Finally, when we checked out, they charged us...

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2Thank AoifeAda
ArtMuseoPrato, Manager at Art Hotel Milano, responded to this review

Dear Guest, We are really astonished for what you have reported in your comment, reviews of our staff are usually very positive and gratifying. Many of our Clients are foreigner and we all can understand and speak english fluently, so probably it has been an unpleasant misunderstanding for which we are deeply sorry. Hoping you will give us another chance...

Houston, Texas
Reviewed 12 April 2012

This hotel is located at walking distance from the rail station and old downtown. I stayed there to use as a hub to visit Florence and Siena.

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1Thank Nandao09
ArtMuseoPrato, Manager at Art Hotel Milano, responded to this review

Dear Guest, Thank you for your comment on tripadvisor, we just would have appreciate more details regarding your assertion " people not friendly", because without clarifying what has happened exactly, we can not understand, also because usually our Staff, as you can see in the other reviews, is always esteemed. Best regards Paolo Mazzoni - General Manager

Chicago
Reviewed 16 November 2011

We were travelling by car in Italy and decided to stay outside of Florence instead of dealing with parking. The Art Milano Hotel had easy street parking and was a few blocks from the train taking us to Florence. The hotel itself was fine with a clean lobby and a clean room, nice balcony that had a nice view of...

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2Thank HappiTravelerChicago
chicago, il, us
Reviewed 15 October 2011

Ok...the front desk and staff were so nice but this place was so depressingly bad. It smelled, the blanket and pillows were older than I am and the carpet stained. Just drive through.

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3Thank donnafil
ArtMuseoPrato, Manager at Art Hotel Milano, responded to this review

Dear Guest, We are deeply sorry and astonished to realize you have a so bad opinion regarding our hotel, even because, as you can see in other reviews, fortunately, it is not the general opinion! Allow us to disappoint: our hotel do not bad smell, our blanket and pillows are not brand-new, but certainly not old and we change linen...

New Delhi, India
Reviewed 25 February 2011

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2Thank hemant74
ArtMuseoPrato, Manager at Art Hotel Milano, responded to this review

Seattle, Washington
Reviewed 9 November 2010

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1Thank HarlemTraveLer
Coolum Beach, Australia
Reviewed 3 November 2010

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1Thank wonky1
ArtMuseoPrato, Direttore at Art Hotel Milano, responded to this review

Edmonton, Canada
Reviewed 3 March 2010

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Thank Waterman88
An Agoda Traveller
Reviewed 25 October 2009

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from Art Hotel Milano staff and other travellers.
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Questions? Get answers from Art Hotel Milano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better stay in a renovated room”
 of 5 bubbles Marcosan65, 24 Jul 2016 | Read review
“Ask for one on the front-side looking over the river with small balcony.”
 of 5 bubbles likabreak, 17 Jul 2016 | Read review
“Try to get a room facing the river”
 of 5 bubbles lazytravelerTacoma22, 25 Jun 2016 | Read review
“best location just near to railway station”
 of 5 bubbles tripathi265401, 14 Jan 2016 | Read review
“Rooms on higher floors-don't hear traffic and fair views of river and bridge.”
 of 5 bubbles gill52015, 19 Oct 2015 | Read review
5 of 5