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Ortano Mare Village - TH Resorts

Traveller (554)
360
Panoramas (23)
Pool & Beach (223)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Self-Serve Laundry
Tennis Court
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Room features
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Family
HOTEL CLASS
769Reviews
868Photos
35Q+A
4Room tips
Traveller rating
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  • English
I agree with the previous comments regarding the reception staff. We also had to wait around 2 hours for room to be ready and after this time we received horrible room from the big air conditioning system just outside our window, which was very noisy and it was so uncomfortable.
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Response from TH-Webmarketing, Responsabile relazioni con la clientela at Ortano Mare Village - TH Resorts
Responded 30 Aug 2017
Dear Kamila, We are glad that you liked the location, the food and the restaurant staff. At the same time we are sorry for your inconvenience. We hope to see you again in our hotels.
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First the good things: the location is really amazing - beautiful surroundings, clear water (depends on weather), stunning views from the mountains which are next to the hotel (paths leading to the top of the mountains are quite steep), beautiful nature. The food is also quite
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Fantastic location, perfect for families-very nice, competent and accomodating staff in particular Micaela at the reception is a real star! Her English is very good and her management skills impressive -we had a misunderstanding with the booking agency and she resolved the
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We stayed 10 days with our 10 and 8 year old children. We had a great time due to the courtesy of the staff and the activities proposed to the kids. the pool is great, the nearby beach very relaxing, the sourroundings are beautiful. My husband enjoyed being able to dive again
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We enjoyed our stay at the resort as a family (2 adults, 2 boys) and everybody felt comfortable; Nice & clean; Staff ist very friendly & helpful; the pool is nice & big, not suitable for swimmers; the food is good; the buffet always has a wide range of typical italian food and
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorOrtano Mare Village - TH Resorts
The Standard Room at the Village Club Ortano Mare - TH Resorts
Professional photo exclusively commissioned by TripAdvisorOrtano Mare Village - TH Resorts
The One Bedroom Apartment at the Village Club Ortano Mare - TH Resorts
Photo provided by managementOrtano Mare Village - TH Resorts
Camera Comfort
Il Bagno della stanza
La Stanza
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12345623
C'è animazione anche per i 15 enni? Sono animatori th? Cosa è a pagamento?
C è animazione per tutte le età! L animazione è TH! Veramente valida. A pagamento sono le bevande extra
2 votes
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Come funziona il servizio telo mare?
Mi spiace non posso rispondere perché noi eravamo alloggiati nelle villette e non in hotel ☹️
0 votes
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Sono sincera… il mare l’ho visto il primo giorno appena arrivati in villaggio ovviamente per curiosità. Poi non mi sono più avvicinata. Non che fosse particolarmente brutto ma sicuramente non era il mare azzurro con spiaggia bianca che mi aspettavo dall’isola d’Elba. Inoltre non mi è per niente piaciuta la spiaggia, molto anonima e bruttina. Comunque le attività e la bellezza del villaggio hanno ampiamente compensato questa “mancanza“...
1 vote
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C'è la possibilità, pagando un supplemento, dell'ombrellone in prima fila?
Non è possibile prenotare, chi arriva prima si sistema dove meglio crede. In riva al mare però sono disponibili solo sdraio e non lettini
1 vote
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1234567
"take water slippers because the beach is rocky"
"Best views from main building bur quiter sleep in the rear of the village."
"We stayed in the cottages of which there are many choices but you have to book early!"
"Do not get anything on the "Sea" side with the service department below"
PRICE RANGE
US$99 - US$452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ortano club village hotel rio marina
FORMERLY KNOWN AS
Village Club Ortano Mare - TH Resorts
LOCATION
ItalyTuscanyProvince of LivornoElba IslandRio Marina
NUMBER OF ROOMS
235
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