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Hotel Kristal Palace - Tonelli Hotels

723 reviews
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Traveller (327)
Room & Suite (147)
Pool & Beach (89)
Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“roof top pool”(36 reviews)
“flip flops”(22 reviews)
“on arrival”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Hotel Kristal Palace - Tonelli Hotels
Special Offer: Save up to 19%
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Reviews (723)Write a Review
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All reviewsroof top poolflip flopson arrivallake gardabeach bagriviera travelcomplimentary glass of proseccorooftop barhalf boardour honeymoonafter dinner drinkrecommend this hotelbest hotel we have stayedlittle touchesfantastic hotelevery eveningupgraded to a suite
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1 - 5 of 438 reviews
Reviewed 7 November 2017

Another splendid hidden gem, Hotel Kristal Palace was a very pleasant stay, a large spacious room with 2 balconies and extremely comfortable bed. They added small treats that made it even more satusflying such as 2 small bottles of Bellinis and chocolates on arrival. The...More

Thank Kyri A
Reviewed 25 October 2017

We chose this hotel because of its recommendation for good food and friendly and efficient staff.We were delighted with it all. The room was spotless . The food was excellent with plenty of choice.All the staff were pleasant and helpful.It should have been us giving...More

Thank Maggie E
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Maggie E, Knowing the stay has met your expectations is for us the highest reward. We are so glad you have enjoyed every moment of your stay, read your words really makes us proud of our work. Our main goal is to fulfill our...More

Reviewed 19 October 2017

Fantastic hotel, fantastic staff - they really do go the extra mile, nothing is too much trouble. They catered for my fussy eater husband superbly - I couldn't have been that patient! Highly recommend!More

Thank laradavey
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Laradavey, What a pleasure read your lovely words! I am delighted to learn that the efforts we make in taking care of our guests contributed to make your stay unforgettable. Our Chef is always on the look out for genuine local product to create...More

Reviewed 14 October 2017 via mobile

My wife and I visited this hotel in sept 16. We had good reason to contact the hotel prior to our departure to arrange last minute transfers which was done immediately. The hotel was quiet as it was the last weeks of the season. It...More

Thank Baz7171
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Baz7171, thank you for have taken the time to share your past experience at the Kristal Palace. It is nice to read you have a such wonderful memories of your stay! We are sorry for the inconvenience regarding your bill, unfortunately a system error...More

Reviewed 13 October 2017

We loved this hotel; great staff, Anja at the front desk , the maitre d' at the restaurant, and the housekeeping staff could not have been nicer. the rooms are spacious and clean, the food in the restaurant is exceptional, heartily recommend the 1/2 board...More

1  Thank fooddr
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Fooddr, Knowing you had a great experience while you were staying with us fills me with great joy. We are delighted to receive your kind compliments for the team who makes every effort to ensure that the guests enjoy their stay at best. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$236 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Riva Del Garda
#2 Romantic Hotel in Riva Del Garda
#6 Family Hotel in Riva Del Garda
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$236 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Riva Del Garda
#2 Romantic Hotel in Riva Del Garda
#6 Family Hotel in Riva Del Garda
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (327)
Room & Suite (147)
Pool & Beach (89)
Dining (46)
Hotel & Grounds (238)
Bathroom (8)
Questions & Answers
Ask a question
154rachela
29 October 2017|
Answer
Response from JAECOM | Reviewed this property |
yes there is
0
Votes
Michelle B
26 October 2017|
AnswerShow all 3 answers
Response from davidahughes | Reviewed this property |
Sorry, I can't help. I don't drink either.
0
Votes
DJRJ
12 August 2017|
AnswerShow all 3 answers
Response from Christine R | Reviewed this property |
Yes there is a lovely magnifying mirror in the bathroom
1
Vote
Room Tips
"On site carpark. Roof top breakfast"
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"Upper floors provide best views."
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"Well worth paying the extra for the suite in our opinion, but higher rooms have better views."
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"The higher floor - the better!"
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