We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Kristal Palace - Tonelli Hotels

Save
Traveller (327)
Room & Suite (155)
Pool & Beach (88)
Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(59 reviews)
“flip flops”(22 reviews)
“on arrival”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Hotel Kristal Palace - Tonelli Hotels
Offers & Announcements: Package Deal
Offers from Hotel Kristal Palace - Tonelli Hotels
Offers & Announcements: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (727)
Filter reviews
440 results
Traveller rating
383
47
8
1
1
Traveller type
Time of year
LanguageEnglish
More languages
383
47
8
1
1
Show reviews that mention
All reviewsrooftop poolflip flopson arrivallake gardariviera travelbeach bagcomplimentary glass of proseccohalf boardour honeymoonrecommend this hotelbest hotel we have stayedlittle touchesfantastic hotelevery eveningpiano barhotel is modernold town
FilterEnglish
Updating list...
1 - 5 of 440 reviews
Reviewed 6 March 2018

We were there for a week, it was my wife's special birthday, they gave us the best suit in the hotel. Three balconies (including outside furniture) overlooking the mountains and lake, sitting room, two TVs brilliant shower and bathroom, enormous bed. The staff were lovely....More

Thank Stefan M
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 4 weeks ago

Dear Stefan M, Thank you for your kind comment. We are so glad you have enjoyed your stay at the Kristal Palace. Making our guests’ holiday a special one is our main goal and become aware we have succeed in it really makes us proud....More

Reviewed 16 February 2018

Superb hotel and excellent food. Well equipped rooms. Close location to lake with views across the lake from the top floor outside restaurant and swimming pool. Booked with Riviera travel with various trips to surrounding area.More

3  Thank sadamson7
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 4 weeks ago

Dear Sadamson7, First of all I really want to thank you for your kind words. We are so glad you have enjoyed your stay at the Kristal Palace. As you mentioned the convenient position of the Kristal Palace allows you both to reach the most...More

Reviewed 7 November 2017

Another splendid hidden gem, Hotel Kristal Palace was a very pleasant stay, a large spacious room with 2 balconies and extremely comfortable bed. They added small treats that made it even more satusflying such as 2 small bottles of Bellinis and chocolates on arrival. The...More

Thank Kyri A
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 4 weeks ago

Dear Kyri A, First of all I would like to thank you from the bottom of our heart for your wonderful words. We are so glad to know you have appreciated your stay at the Kristal Palace. We always try to run the extra mile...More

Reviewed 25 October 2017

We chose this hotel because of its recommendation for good food and friendly and efficient staff.We were delighted with it all. The room was spotless . The food was excellent with plenty of choice.All the staff were pleasant and helpful.It should have been us giving...More

Thank Maggie E
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Maggie E, Knowing the stay has met your expectations is for us the highest reward. We are so glad you have enjoyed every moment of your stay, read your words really makes us proud of our work. Our main goal is to fulfill our...More

Reviewed 19 October 2017

Fantastic hotel, fantastic staff - they really do go the extra mile, nothing is too much trouble. They catered for my fussy eater husband superbly - I couldn't have been that patient! Highly recommend!More

Thank laradavey
Response from Giuseppe T, Direttore at Hotel Kristal Palace - Tonelli HotelsResponded 26 October 2017

Dear Laradavey, What a pleasure read your lovely words! I am delighted to learn that the efforts we make in taking care of our guests contributed to make your stay unforgettable. Our Chef is always on the look out for genuine local product to create...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$200 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Riva Del Garda
#2 Romantic Hotel in Riva Del Garda
#6 Family Hotel in Riva Del Garda
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$200 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Riva Del Garda
#2 Romantic Hotel in Riva Del Garda
#6 Family Hotel in Riva Del Garda
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (327)
Room & Suite (155)
Pool & Beach (88)
Dining (43)
Amenities (4)
Questions & Answers
Ask a question
Hannah N
17 January 2018|
AnswerShow all 3 answers
Response from WiltshireEngland | Reviewed this property |
ours was of the unfinished hotel opposite and down into the town area over a car park and to mountains beyond - not beautiful but suited us and we could see the world go by
0
Votes
154rachela
29 October 2017|
Answer
Response from JAECOM | Reviewed this property |
yes there is
0
Votes
Michelle B
26 October 2017|
AnswerShow all 3 answers
Response from davidahughes | Reviewed this property |
Sorry, I can't help. I don't drink either.
0
Votes
Room Tips
"Ask for the suite - 412. GO down into the town at night very warm and friendly, walk along the lake shore..."
Read review
"On site carpark. Roof top breakfast"
Read review
"Upper floors provide best views."
Read review
"Well worth paying the extra for the suite in our opinion, but higher rooms have better views."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing