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Albornoz Palace Hotel

Traveller (220)
360
Panoramas (7)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Albornoz Palace is a modern hotel with its own pool and golf course set near Spoleto's historic centre. The hotel is modernly designed and decorated throughout with contemporary artwork. Rooms feature original paintings and views of the town and the Bridge of Towers. All have Wi-Fi, satellite TV and air conditioning. Most of them have been decorated by the renowned furniture brand Poltrona Frau. The Albornoz has a stylish restaurant serving Umbrian cuisine with a contemporary touch. Breakfast includes homemade cakes, together with local ham and cheese. Albornoz Palace's entrance hall offers a lounge with a TV and free Wi-Fi. Spoleto Cathedral is 800 metres from Albornoz Palace. Free parking is provided on site, making exploring Umbria easy.
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Property amenities
Restaurant
Pool
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
627Reviews
427Photos
7Q+A
11Room tips
Traveller rating
  • 279
  • 223
  • 88
  • 26
  • 11
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Popular mentions
Spacious room and bathroom, well cared for by cleaning staff, who happily weren't knocking at the door at the crack of dawn. Working at the wonderful Teatro Nuovo in the Festival, as we were, meant that we had late nights, so that was appreciated. One thing I'll warn about - the
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Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace Hotel
Responded 12 Jul 2018
Dear Guest, First of all, we would like to express our pleasure to have had as guests a group of such important professionals! for an international hotel structure like us, it is important to have guests who contribute to increase the prestige of the city of Spoleto and its Festival Dei Due Mondi. As always, we try to offer maximum comfort to all those who spend their stay in the city with us. For this we thank you for mentioning the attention of our cleaning staff. In fact, all our staff is one of the service components most praised by guests. An appreciation that, obviously, is constantly recognized also to the staff of the restaurant. That's why we were surprised to receive a complaint about this aspect and the breakfast; as you have seen, in fact, we guarantee a plentiful choice of food for all tastes and needs. We are sorry for the inconvenience regarding the bed and the pillows. As you rightly said, if you had reported the problem, we would have done everything to resolve it. We hope that there will be a new chance to have you as a guest; you will enjoy an even better service! Your Sincerely Albornoz Palace Hotel
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+6
Very nice hotel with big room with balcony. Only negative point is restaurant a little bit expensive. Very nice countryside near city center. Easy to find. All people of hotel and restaurant are gentle.
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Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace Hotel
Responded 28 May 2018
Dear Guest, We would like to sincerely express our thanks for your nice words. We are pleased to know that we have succeeded in making your stay enjoyable. We often work with guests who stay for business trips. In particular, we are pleased to note that you have noticed the privileged location of the hotel: which allows a comfortable arrival at the building and a view that includes both city center and countryside. Finally, we are happy to have left a nice memory of our staff which always puts courtesy and professionalism first. We hope to have the opportunity to have you again as our guest. Your Sincerely, Albornoz Palace Hotel
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So my wife booked this hotel based on the hotel website stating that they were in town and the great views in the photos. She even booked a room with a “view”. Well the only view is from the 5th floor and they gave us a room on the 1st floor. We asked for a better room and were
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Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace Hotel
Responded 19 Apr 2018
Dear Guest, We are sorry that your stay was not consistent with expectations. We are honestly disappointed by this opinion about our hotel. However, we would like to express our disappointment with your words. Starting with some necessary clarifications, we have to point out that nothing written and depicted on our site does not belong to the truth! - Regarding your room, we point you out that in the website is never written that the "Classic" rooms (1st floor) have a city view or are artistically customized like the others. Reading our website carefully and booking another room type, you could have a room with a better view. - Likewise, on our site, is clearly indicated that the hotel is "very close" to the historical center. In addition we also have the map that indicates how the entrance to the historic center is only 5-7 minutes walk away. - Our staff is always ready to meet the needs of guests. We think that a guest can not know how many people there are in the structure without having the knowledge of it. For all these considerations, we consider your review inappropriate. Our goal is always to reach the full satisfaction of our guests and in most cases we succeed in this goal. We invite you to be our guest again and we believe you will have a different idea of ​​our hotel. Your Sincerely, Albornoz Palace Hotel.
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I use to come at least once per year to visit some relatives and this is surely the best choice. The hotel is quite new, modern and full of art. The rooms are much bigger then the usual ones, very clean and with nice views. The personnel is very kind and full of attention. They
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Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace Hotel
Responded 1 Jan 2018
Dear Guest, Thank you very much for your kind mention of our hotel and for informing us that your stay was so satisfying! We're glad to know that the Albornoz Palace Hotel is your first choice in Spoleto. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Kind regards by all the staff!!
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On arrival the receptionist (a gentleman, the women receptionist were as much us as a chocolate fire guard and not helpful) was friendly and the check in was swift for our party of 8. On arrival of my twin room at 2:20pm it hadn't been cleaned from the previous stay, not to
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Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace Hotel
Responded 11 Oct 2017
Dear guest, your review leaves us very puzzled! First of all we would like to point out that we have given you a free room upgrade. Nevertheless, the ironing board and kettle in the room were not provided in your booking, but are included only in the upper typology rooms. After all these two services do not fall even within the mandatory requirements laid down by the Umbria region for the four star hotels. We are surprised that you who say to work in the field and to be into it are unable to understand this! Best regards, Albornoz Palace Hotel
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Photo provided by managementAlbornoz Palace Hotel
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Superior and De Luxe Room
0 votes
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No, we're sorry but the swimming pool is accesible only to the hotel guests. Best Regards, Albornoz Palace Hotel.
0 votes
Gent.mo Signor Paolo, Le confermiamo che il Cenone del 31 dicembre con Musica dal Vivo si svolgerà come ogni anno presso il nostro ristorante. Con la speranza di averLa ns. gradito osite, inviamo cordiali saluti. La direzione
1 vote
Gent.mo Paolo, solitamente la nostra piscina e la vasca idromassaggio sono aperte fino alla metà di Settembre, ma molto dipenderà dalle condizioni atmosferiche. Con la speranza di averLa nostro ospite, porgiamo un cordiale saluto. Albornoz Palace Hotel
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Gent.mo Signor Simone, in riferimento alla Sua gentile richiesta, siamo a comunicarLe che la sera del 31 dicembre 2016 è previsto il Menù alla carta su prenotazione. Ringraziando per averci interpellato, con la speranza di poter averLa nostro gradito ospite, Le inviamo cordiali saluti. Ufficio Ricevimento Albornoz Palace Hotel ****
0 votes
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12
"5th Floor rooms have balcony"
"Ask for a room on the upper floors."
"a high floor"
"Ask for a room with a view they are bellissime!"
"The view of the Albornez Palace is best"
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PRICE RANGE
US$90 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel albornoz palace
LOCATION
ItalyUmbriaProvince of PerugiaSpoleto
NUMBER OF ROOMS
96
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