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Mercure Massy Gare TGV

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Mercure Massy Gare TGV
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213 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 31 December 2016

For this business trip the location of the hotel was very convenient when flying into the Charles de Gaulle airport and travelling by train. Also very close to the company I visited (walking distance).

Thank Marcio M
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, The Mercure Paris Massy Gare TGV is very happy to read your comment. Thank you for sharing your experience. Best regards Marc Pelletier

Reviewed 22 December 2016

The hotel is quite expensive, not to say overpriced. You could probably find a quite nice hotel in the centrum of Paris for about the same price. The lobby and dining rooms are quite ok, the bedrooms not nice at all. In my bath room painting was falling off the walls. It was impossible to open the window and the...

Thank Hans-Are
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for your sharing, we are very sorry to read your disapointement about our hotel. Feel free to contact us directly in order to sharing your impression. I stay at you entire disposal for any further information. Best regards Marc Pelletier

London, United Kingdom
Reviewed 25 November 2016

An average business hotel, "Mercure style" (that means good!) but definitely overpriced given location and facilities. The rooms are clean and the staff is fine, but the price should definitely go down to reflect the overall service provided.

Thank GermanoF
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comment. It is very nice to have positiv feed back about the staff. I will share your comment with all the Mercure Massy Team. I stay at your entire disposal for any furhter information you might need. Best regards Marc Pelletier

Reviewed 17 November 2016 via mobile

Hotel is clean. Rooms are clean, but small. All is quite overpriced. 260€ for the room is quite a lot for a night. Breakfast not included. It hotel is not far from trainstation. Aprox 5 minutes walk. So location is good. Bar and restaurant dont look cosy

Thank Rein G
Prabumulih, Indonesia
Reviewed 8 November 2016

i stay at mercure messy grave tgv, in 3 Oktober 2016 until 5 Oktober 2016, and i stay with my wife. when im check out i lost my wedding ring and, and they are send my wedding ring to indonesia with safely, thanks a lot to mercure messy grave tgv

Thank marioadityaharisp
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you Very much for your comment! It was a pleasure to welcome you in our hotel! i I am glad you receive your ring in Indonesia! I hope to welcome you again. Best regards Marc Pelletier Directeur

S Wales
Reviewed 1 November 2016

Booked by the company against my better judgement, although there are limited Hotels in the area. Check in staff were good this time around. Room small with no real working area. Evening staff in bar / restaurant were nowhere to be seen (haven't improved from last visit), food was so bad I sent it back. Woken by housekeeping trying to...

Thank Welshtorchy
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, We are very sorry about your experience in Mercure Massy. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Do not esitate to contact me to share your...

Reviewed 25 October 2016

just a couple of minutes walk away so easy to find at the end of the day. (turn left out the RER station, pas the TGV office and it's about 300m on your right! ;0) Breakfast good as usual and friendly and prompt check out with and initial and final bill being emailed to me early morning on my check...

Review collected in partnership with Accorhotels.com
Thank misterchaps
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comments! I hope to welcome you again in Mercure Massy Best regards Marc

Bengaluru, India
Reviewed 21 October 2016 via mobile

Amazing place and friendly staff , nice rooms. Food is great and hotel is near to most of the places. Don't miss the Paris light show at midnight 12. Transport will be arranged by the staff if informed prior . Would love to come here again

Thank sureshmaley
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you Very much for your comment. Our Staff is always available to organize your city trip! I hope to welcome you very soon. Best regards Marc Pelletier General manager

Reviewed 2 October 2016 via mobile

I was traveling on business and needed a place near Orsay and the Subway line so I could get into Paris proper (and the airport). This place was a perfect match. The hotel is standard. The room was comfortable and clean. My room was at the end of the hallway so things were very quiet. On site is a nice...

Thank Steve H
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your comment! Comments as yours are very important for us! I will share it with all the Mercure Massy team! thank you again Marc

Hendaye, France
Reviewed 9 September 2016

I choose this hotel because I travelled by train and it was close to the TGV station, and actually it is just a five minute walk from the hotel lobby. There is not just the TGV (with a direct service to CDG airport) but also the local RER train in case you fancy going downtown Paris. The hotel staff was...

Thank Helmut F
Marc P, General Manager at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you very much for your detailed repport! Comments are yours are very important for others travellers! Thank you for your sharing. I hope to welcome you again in Massy TGV Best regards Marc Pelletier Directeur Général

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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2 min walk from RER (subway) and TGV railway stations and 15 km from Paris. The hotel features 116 soundproofed and air-conditioned rooms as well as 5 bright meeting rooms from 25 to 200 square meters. Bar and restaurant. Rooms for disabled people. ... more   less 

Additional Information about Mercure Massy Gare TGV

Address: 21 avenue Carnot, 91886 Massy, France
Region: France > Ile-de-France > Essonne > Massy
Price Range: £69 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Massy Gare TGV 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Massy Gare Tgv Hotel Massy
Accor Massy Gare Tgv
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more for a room upgrade is well worth it!”
 of 5 bubbles MikeA710, 22 Aug 2016 | Read review
“Lower floors on Hot days.”
 of 5 bubbles ketel_always, 16 Jul 2015 | Read review
“If you've Accor loyalty card, then ask for second floor room.”
 of 5 bubbles Proid, 25 Feb 2015 | Read review
“If you have no trouble with the distance from downtown city I think rest of the things are good”
 of 5 bubbles nitinoza51, 29 May 2014 | Read review
“I haven't found one yet that I could recommend in my 3 stays.”
 of 5 bubbles V3272IUmarkb, 15 Sep 2013 | Read review
5 of 5