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Mercure Paris La Defense Grande Arche Hotel

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Mercure Paris La Defense Grande Arche Hotel
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498 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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London, United Kingdom
Reviewed 1 week ago

Having 2 entrance doors causes confusion if you order a cab. Only 1 entrance is actually in use. Reception staff very helpful. Plenty of small eateries around, but close early. Bakery and supermarket very close by, very convenient.

Review collected in partnership with Accorhotels.com
Thank David G
Roland W, General Manager at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense Grande Arche. It is always a pleasure to receive positive feedback about our staff. I will share your comments them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 15 October 2016 via mobile

Go location, affordable and quite quirky. Great place to stay for a long weekend or up to 7 days. I've been recommending it to all my friends and family, due to the convenient location and affordability

Thank Tifferz88
About Hotel's Favourite Review
Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

I stayed at this hotel 5 years ago and it is clear that there has not only been no re-decorating or upgrading, but also very little maintenance. Broken blinds,missing skirting, holes in walls, damp patches from showers, worn carpets, tired decor are just a few examples. The so-called 2424 "guarantee" to fix any faults PROMPTLY with your room is an...

Thank RabbitReg
Roland W, Directeur général at Mercure Paris La Defense Grande Arche Hotel, responded to this review

Hello, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris La Défense Grande Arche. I am sorry that your experience did not meet your expectations. I think it would be important to exchange together about your experience. Know that the satisfaction of our guests stay is our priority and here is my...

Essex, United Kingdom
Reviewed 14 November 2016 via mobile

A good hotel, with helpful staff, but not perfect. Room comfortable and spacious, but design flaws put mirror behind a door, likewise bathroom towels. No towel rail except high in shower. Only toiletry is a piece of soap & a dispenser in the shower. No shower cap. Kettle but silly little paper cups not easy to hold with hot drinks....

Thank Bob W
Bangkok, Thailand
Reviewed 6 November 2016

This is a decent 2.5 stars hotel, maybe, not 4. It is located right at RER station and near a park which you can jog and relax. However, the room is bare-bone, furnished with cheap materials. NO amenities at all in the bathroom. Beware of the hot water. The shower can suddenly shifts its temperature to boil you momentarily. The...

1Thank Joe_KTM
Winchester, United Kingdom
Reviewed 28 October 2016 via mobile

I stayed for 2 nights, and chose the hotel as it was a leisurely 2 minute walk to where my meetings were being held, so I couldn't fault it for the location, although myself and some other people staying here had similar problems with taxi drivers who, even with SatNav help, struggled to find the entrance. The downstairs of the...

Thank The_Chilihouse
Ahmedabad, India
Reviewed 4 October 2016

We got to stay at this hotel during our recent trip to paris. But i would suggest that one should give this hotel a miss if you are in paris and want to visit the fun places. its about 30 minutes by train to any fun spot in paris and hence not very viable. I would suggest that you stay...

Thank Ditti V
London, United Kingdom
Reviewed 28 September 2016

This hotel gets some pretty negative reviews. Some seem to be based on the misconception that it is in Central Paris. It is in the business district, so won't see the various things you might associate with Paris nearby. Nobody in their right mind would stay here as a tourist - it is purely a hotel for working in La...

Thank DBUK2012
London, United Kingdom
Reviewed 8 September 2016 via mobile

I was only here for one night and the hotel has its standard requirements. Friendly check in and the room is average size. There is a really good Turkish restaurant opposite. The wifi is good quality and I never had any issues with it.

Thank Connecttraveller
London, United Kingdom
Reviewed 31 August 2016

Picked this hotel for myself and three colleagues for visit to La Defense to attend a meeting. Firstly it is not very near at all the the Grand Arche that it names itself after, so much embarrassment on that account. Then this morning I went to have a shower before leaving and no hot water.

Thank Philip M

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Mercure Paris La Defense Grande Arche hotel is located in the heart of the La Defense business district (3min by RER A). We are at 50m from Nanterre Prefecture RER A. We are at 10min from Champs Elysees and 15min from Opera and city center. Our hotel complex is perfect for every stay with standard and privilege rooms, studio and appartement for short or long stay. The Mercure Paris La Defense Grande Arche hotel has a bar, a restaurant with terrace and a fitness center. Our 11 modular meeting rooms are the perfect working environment for your meeting in La Defense. Free WIFI. Private paying car park. ... more   less 

Additional Information about Mercure Paris La Defense Grande Arche Hotel

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Price Range: £61 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense Grande Arche Hotel 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris La Defense Grande Arche Hotel staff and other travellers.
3 questions
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Pasadena, California
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid street-side rooms as it can be noisy.”
 of 5 bubbles Joe_KTM, 6 Nov 2016 | Read review
“Stay elsewhere business AREA ONLY”
 of 5 bubbles lwillis1, 16 Jul 2016 | Read review
“Ask to be in main building - much preferable to being in annexe”
 of 5 bubbles AndreasD637, 23 Jun 2016 | Read review
“Don't accept the Annex”
 of 5 bubbles 315donb, 17 Feb 2016 | Read review
“I stayed on the 5th floor, no major noise heard outside”
 of 5 bubbles simonwA5559EN, 4 Sep 2015 | Read review
5 of 5