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Hotel Mercure Arras Centre Gare

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Traveller (74)
Room & Suite (52)
Dining (12)
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Overview
  • Excellent27%
  • Very good50%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“privilege room”(6 reviews)
“car park”(27 reviews)
“nice hotel”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (821)
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196
100
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6
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106
196
100
18
6
Show reviews that mention
All reviewsprivilege roomcar parknice hoteltour groupcentral locationexcellent showernear the train stationhotel barwould stay here againtown centreshort walkreception stafffree wifibreakfast buffetsomme battlefieldswalk in showerscrambled eggs
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271 - 275 of 426 reviews
Reviewed 25 February 2014

Good quality hotel, nothing extravagant. Rooms simple but roomy, bathroom excellent with 'wet room' shower. TV fine but not exciting, but if your exploring a city who needs it anyway. Bar was very expensive so didn't use it, but plenty of others nearby as you...More

1  Thank NickC222
Response from c-longuet, Directeur général at Hotel Mercure Arras Centre GareResponded 22 May 2014

Dear customer, Thank you very much for this nice comment. My team and I are glad you enjoyed our hospitality, our location in the heart of town and our breakfast. We look forward to seeing you soon in Arras Regards

Reviewed 21 February 2014

Clean reception and bar ... Expensive drinks. Underground car park is convenient but does cost extra. Rooms are clean and basic ... Large wet room shower on suite ... TV with international channels. Hard beds !! Breakfast expensive but gives an ok choice of food.More

Thank shamus67
Response from c-longuet, Directeur général at Hotel Mercure Arras Centre GareResponded 22 May 2014

Dear Guest, First of all, thank you for taking time to leave us a review on Trip advisor. I am really sorry that our hotel didn't meet your expectations. If you come back in Arras, do not hesitate to contact me, I will take care...More

Reviewed 17 February 2014

The Good Friendliness of staff Location Free WiFi Room was quite comfortable Sleep quality good The Bad Price - quite expensive to stay and the bar very pricey TV - Not much choice (BBC World, the most boring channel on earth..) Breakfast price - €15...More

Thank TheGP
Response from c-longuet, Directeur général at Hotel Mercure Arras Centre GareResponded 22 May 2014

Dear Customer, Thank you for taking the time to share your positive opinion about our services. However, I am sorry that the proposed price was not in line with your expectations. Know that the Mercure website, you can find promotional offers, including by reserving in...More

Reviewed 17 February 2014

The Mercure is well located near the historical centre of Arras, with convenient underground parking just outside. Arras itself was a very good choice with some striking buildings and squares. The hotel was quiet, the room clean and modern. The staff were friendly and efficient....More

Thank Jonathan L
Response from c-longuet, Directeur général at Hotel Mercure Arras Centre GareResponded 22 May 2014

Dear Guest A huge thank you for your comments which we are very pleasant and encouraging. Looking forward to seeing you in Arras cordially

Reviewed 10 February 2014

We stayed here on our journey back from the Alps to the UK and this hotel was so much more than I expected. The rooms were clean, fresh, modern and not too noisy even though our room overlooked the street. The rooms aren't huge but...More

Thank RaddyGriffWood
Response from c-longuet, Directeur général at Hotel Mercure Arras Centre GareResponded 22 May 2014

Dear Guest The whole team of Arras Mercure Centre joins me in thanking you for the time spent to give us your opinion. We greatly appreciate your compliments and assure you to continue to make every effort to ensure you a warm welcome and expected...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$97 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (74)
Room & Suite (52)
Dining (12)
Questions & Answers
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rjaly
23 October 2017|
AnswerShow all 3 answers
Response from 2bethanyalice2 | Reviewed this property |
Yes there is, they will refill these daily for you if required as well.
2
Votes
Mike C
7 June 2017|
AnswerShow all 3 answers
Response from c-longuet | Property representative |
Dear Sir, We work with a public parking which is in front of the hotel underground. The name is Centre Européen. The pric for 24 hours is 12 €. You can pay at the reception of the hotel. The maximum higher is 2.80... More
0
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2hillbillies
23 March 2017|
AnswerShow all 2 answers
Response from c-longuet | Property representative |
Dear Sir, Madam, We work with a public parking which is underground. The name is Centre Européen. The price is 12 € per 24 hours. You can pay this amount at the hotel. Regards, Sabrina Iglesias - Front Office Manager
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Room Tips
"Worth upgrading to a “ privilage” room for the price difference."
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"405 and 205 were both very nice."
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"Apart from unprofessional service, the room was clean and the location good. Just a short walk to the centre..."
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"Book somewhere else!"
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