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Novotel Valenciennes Aerodrome

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296 Reviews from our TripAdvisor Community

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Showing 55: English reviews
San Francisco Bay Area
Reviewed 28 September 2016 via mobile

The hotel, restaurant, and bar staff were all fantastic. Our key packs were ready at check-in...excellent! All hotels should be this efficient! Our room was a decent size but very basic, as was the decor. Not the best Novotel; it was just OK for a late night arrival and sleep. It's not at all the type of room where you...

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Helpful?
Thank RoadWrangler
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Good morning, It will pleasure to read your notice. I saw the housekeeping and we made actions! I lookked foward to see you! Best regards, Sylvie Verfaillie Manager.

Washington, Pennsylvania
Reviewed 15 August 2016

Stopped here to get away from the highway and that plan worked. This property is nestled into a small grove of trees and you can easily forget that a main road is just a stone's throw away. The gated grounds also include many rabbits guarding the property? The restaurant served quality food with good service and a variety of drink...

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Helpful?
Thank ozdess9
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Good afternoon, Many thanks! It's very pleasure to read your notice. See you soon, Best regards, Sylvie Verfaillie. Manager.

Reviewed 8 August 2016 via mobile

We are a family of 5 and stayed in joined rooms. The rooms were clean and there was a kettle and coffee etc. There was insufficient toilet paper in the rooms. Main let-down was the restaurant. Floor was a mess. It was well staffed during the evening but there was no staff to greet us for breakfast. The milk was...

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Helpful?
Thank Jay K
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Dear Jay K, Thank you for taking the time to tell us about your experience at the Novotel Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

midlands
Reviewed 1 August 2016

We had originally booked for another hotel from the group in the town but unknown to us, had no parking. We had seen the reviews so were a little nervous as to what we would find. We needn't have worried. the hotel was in a secure compound with easy parking. There was a very good welcome and the lady on...

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Thank teeathome
Reviewed 21 July 2016 via mobile

A real high-way hotel next to the high-way which means a lot of noise. Friendly and service-minded staff. Spacious rooms. No elevator to the upper level. Dinner was acceptable even though we couldn't choose more than one kind of meat. Breakfast buffet was fine.

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1Thank Allan K
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Reviewed 18 July 2016 via mobile

The hotel is located just of the highway, and far from the city center. The standard is lov and the hotel really needs to be renovated. We asked for a baby cot in the room but they didn't have a pillow or cover for the bed. They told us that children had to bring their own. The breakfast room was...

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Thank Anita R
London, United Kingdom
Reviewed 5 July 2016

I think that this hotel has the worst attitude I have ever had from staff. The hotel is surrounded by a secure fence. I believe that this is not to keep non residents out but to keep the residents in!

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Helpful?
1Thank annette6942
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Beckum, Germany
Reviewed 4 March 2016

Had one night on a business trip. Staff at reception was very friendly. Room was clean. Water boiler including instant coffee and tea bags available. Breakfast was also good (eggs, bacon, fruits, toast, baquette, jam, cold meat, fruit juice, coffee and tea).

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1Thank ruedigerdrube
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

Good morning, It's a pleasure to translate your advise. Many thanks! See you soon, S.Verfaillie.

Stockholm, Wisconsin
Reviewed 5 January 2016

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Thank SamCicci
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review

London UK
Reviewed 24 December 2015 via mobile

This Novotel has a great reception, good restaurant, very nice bar and good friendly staff. The rooms are a bit dated, especially compared to other hotels in the Novotel chain. The rooms need redecorating, however, our stay was perfect. Especially, the restaurant in the evening was a treat, super friendly to families with kids

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Thank tjp1994
Sylvie V, Directeur général at Novotel Valenciennes Aerodrome, responded to this review
Google Translation

Bonjour, Toute l'équipe du Novotel ,vous remercie de votre avis. Concernant les chambres, nous allons lancer un programme de rénovation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Valenciennes Aerodrome is located in green surroundings, just 10 minutes from the center of Valenciennes and near to the Paris-Bruxelles highway. This 3-star hotel is a perfect place for a business trip or a relaxing weekend break or holiday as a couple or with your family. It has 80 rooms, a restaurant, a bar and 7 rooms to host meetings, seminars or family meals. Private parking, a swimming pool and a terrace are also available. ... more   less 

Additional Information about Novotel Valenciennes Aerodrome

Address: Rue de Maugre, 59220, Valenciennes, France
Region: France > Hauts-de-France > Nord > Valenciennes
Price Range: £56 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Valenciennes Aerodrome 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Novotel Valenciennes
Valenciennes Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Valenciennes Aerodrome staff and other travellers.
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Questions? Get answers from Novotel Valenciennes Aerodrome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms either have car park view or garden, swimming pool view.”
 of 5 bubbles CliveG309, 20 Sep 2015 | Read review
“Upgrade your room.”
 of 5 bubbles TAH67, 16 Aug 2015 | Read review
“Closer to reception, the better.”
 of 5 bubbles 887nick, 13 Aug 2014 | Read review
“any room is fine, but probably the one further away from the entrance would be better in terms of walking traffic or lobby noise.”
 of 5 bubbles gurutravellerVanCity, 30 Jul 2014 | Read review
“We were advised to take our own drinking water. I'd advise u to check swimming pool is open first as the booking site insisted it was yet it wasn't. Full costumes for ladies and tight fitted shorts for men (apparently this is the norm) Breakfast was worth it and kids eat free.”
 of 5 bubbles MeganFromEastSussex, 7 Jun 2013 | Read review
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