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Citadines Geneva Ferney-Voltaire

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Citadines Geneva Ferney-Voltaire
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115 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Rome, Italy
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

I've stayed in this hotel a number of times and it is perfectly placed to get into Geneva (bus F) get to the airport (bus Y) and to ramble around Ferney. The staff are friendly and helpful. The breakfast is not excessive if you like full buffets, which I personally don't. My only gripe is that there could be some... More 

Review collected in partnership with this hotel

Helpful?
Thank 14droad
Caron C, Front Office Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Dear Guest, All the team is joigning me to thank you for your warm comment about our staff and services. Having our guest satisfied is our everyday goal. Also, we really take into consideration your comment about the gluten free bread for breakfast. Please feel free to contact us direclty for your next reservation and we will try to allocate... More 

Norwich, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 October 2016

We stayed in this hotel for 9 nights. The layout of many of the rooms is unusual in that there is a lower 'living' area with a spiral staircase up to the bedroom. Once you've got used to this layout (especially the night-time trip to the loo via the spiral staircase!) it works ok. There is a small but usable... More 

Helpful?
Thank rparsoni
Caron C, Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Dear Mr Parsoni, All the team is joining me to thank you for your warm comment about our staff and residence. It is always a pleasure to welcome in our Apart'hotel Citadines Genève Ferney-Voltaire. We stay at your disposal for any further request. Best regards, Audrey Allam Assistant Residence Manager More 

Geneva, Switzerland
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2016 via mobile

I have stayed here several times and noticed that with each trip, something was lacking - they don't clean daily, and the wifi during this trip was practically non-existent. I had to work and called the front office daily with no improvement. I won't be going back.

Helpful?
Thank Needagh

Travellers are raving about these Ferney-Voltaire hotels

Al Khobar, Saudi Arabia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2016

The cleaning service wasn't so good and once a week even changing the towels once a week. The carpet of the room was very dirty and old better to be changed to wooden floor. The smell of the cigarettes was in the room while the floor was for non smoking. But was somewhat fine for us because we are most... More 

Review collected in partnership with this hotel

Helpful?
Thank Rabab A
Caron C, Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Thank you for sharing your feeback. We would like to take this opportunity to explain the concept of our Citadines brand. As a residence service,Citadines Apart’hotels offer a flexible services menu to allow our residents to customize their stay experience. In an Apart’hotel, residents get to enjoy the convenience of an apartment . Although some standard services are already included... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

The location is convenient with bus access to Geneva and Geneva airport. The rooms are quiet. The hotel obviously needs some management : approximate cleanliness, staff who "just work there". Most annoying there is absolutely no wifi in the hotel. The staff will tell you that it is being repaired, that if you sit in the lobby it works better,... More 

Helpful?
Thank Lise L
Caron C, Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Thank you for sharing your feeback with us and giving us the opportunity to clarify the situation. Great to hear you advertise our location . As explained to one of your collegue , after making an audit , our provider has found that the ADSL is very unstable in the surrounding and would like to apologize for it. To solve... More 

uk
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 September 2016

we stayed for 5 nights in deluxe 1 bed, it was clean, comfortable beds, 2 x single. the bedroom was an open mezzanine up spiral staircase, so i had to keep quiet in the morning as not to wake up the wife. toilet and separate bathroom were ground floor, bit awkward up and down stairs for toilet and getting ready.... More 

Helpful?
Thank frustratedfarmer
Caron C, Front Office Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Dear guest, Thank you for sharing your experience and for your nice comment about our residence and services. We are processing to change our wifi network to the fiber, for a better connexion. We hope to welcome you back soon. Best regards, Audrey More 

Geneva
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016

Location was excellent and staff was good! Apart from that, rooms dont look at all as nice as the one on the website with the furniture being quite worn out, internet was extremely poor, breakfast was almost non-existing, parking lots were insufficient.

Review collected in partnership with this hotel

Helpful?
Thank Tzvet
Lyon, France
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 August 2016 via mobile

Well located in the center of Ferney, staff very friendly. The room looked clean but some things (floors, walls, ceilings) need to be refurbished. It feels like my grandmother's place in the 80s. Ceiling was apparently repaired very roughly, joints of the bathtub redone over the mold. So not bad but really not taken care of the way it should... More 

Helpful?
Thank Sebwv
Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2016

The staff members were very friendly and helpful. The swimming pool was lovely, just what we needed. The rooms were fully equipped and the bedding clean. The room appeared to be clean but the crockery and cutlery were not very clean.The carpets were disgusting. The room we were in was right next to the swimming pool(although we had specifically requested... More 

Helpful?
Thank Les19201920
Caron C, Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Thank you for sharing your feedback with us. Sorry to hear that the cutlery was not clean as well as the carpets. Nice to hear you have enjoyed our swimming pool and the calm of the residence late in the evening. Have a nice summer. Regards Catherine. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2016

We booked 2 apartments for 2 nights for a group travelling to Geneva for the Motorshow. The hotel itself was close to everything we needed like shops restaurants and a bus stop which brought us directly to the Palexpo and the airport when going home. Great value and very comfortable. The staff were very helpful and friendly.

Helpful?
Thank Chloe F
Caron C, Manager at Citadines Geneva Ferney-Voltaire, responded to this review

Thank you for your feedback and for advertising our residence. Will be pleased to welcome you again and why not for the 2017 Motocarshow. Enjoy you summer holidays. Regards. Catherine More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Apart'hotel is located in a quiet and wooded area but yet only a stone's throw away from the cultural and cosmopolitan pulse of Geneva and its historical district, the UNO and other international organisations. Enjoy the ski stations of Jura (15 minutes drive), the Alps (1 hour drive) and the Lake of Geneva. Easily accessible from the Geneva Cointrin Airport, the Apart'hotel has 127 Studios and One-Bedroom apartments. Enjoy a leisure stroll at our private garden followed by a sauna. Absolute must-see: The Bain des Paquis, a natural swimming pool at the edge of Lake Leman Citadines Geneve Ferney Voltaire is a 3-star, triple-storey duplex that houses 127 apartments including 73 two-person Studios, 53 One-Bedroom apartments that can sleep 4 guests comfortably, and a Two-Bedroom apartment that is large enough to accommodate 5 to 6 guests. A double sofa bed or 2 single beds are available in all the Studios. In the One-Bedroom and Two-Bedroom apartments, there are pullout beds or twin pullout sofa beds in the lounge area and an Italian-style bed in the bedrooms. Reception is open from 7am to 10pm. Each Studio and Apartment houses a bathroom with a separate toilet, a fully-equipped separate kitchen area complete with stove, microwave, fridge and dishwasher, TV with satellite channels, a direct-line phone, hairdryer and safe deposit box. The apartment is cleaned and linen and towels are changed for free once a week. Additional housekeeping service is available upon request and is charged according to your needs. ... more   less 

Additional Information about Citadines Geneva Ferney-Voltaire

Address: 34 rue de Geneve, 01210 Ferney-Voltaire, France
Region: France > Auvergne-Rhone-Alpes > Ain > Ferney-Voltaire
Price Range: £55 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Geneva Ferney-Voltaire 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Citadines Geneva Ferney-Voltaire Hotel Ferney-Voltaire
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Geneva Ferney-Voltaire staff and other travellers.
2 questions
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Questions? Get answers from Citadines Geneva Ferney-Voltaire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were top floor 2nd floor”
 of 5 bubbles frustratedfarmer, 4 Sep 2016 | Read review
“In Building B, the laundry facility is on the ground floor - right outside some of the bedrooms.”
 of 5 bubbles GLtraveller2011, 25 Apr 2016 | Read review
“Suggest a studio”
 of 5 bubbles trishdish187791, 21 Oct 2015 | Read review
“Not under the roof in summer!”
 of 5 bubbles O8289XGdavidec, 7 Aug 2015 | Read review
“If you have room 1221 then make sure you have earplugs or alcohol to help you sleep!”
 of 5 bubbles ToscatheCat, 21 Jan 2015 | Read review
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