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Hotel Alpen Roc

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Hotel Alpen Roc
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511 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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London
Reviewed 4 days ago NEW

We have stayed at the ROC twice and also their 4 star sister hotel up the road. Apart from the larger swimming pool and the ski in /out advantage this hotel is just as good if not a little more relaxed. We have used 2 ski shops by the village lifts which quite happily store boots and skis over night...

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Thank keith159
beauregard74, hotel manager at Hotel Alpen Roc, responded to this review

Dear Client, Thank you for this review on our site « Trip Advisor ». We are glad to read that you enjoyed your stay at the hotel Alpen Roc***. Indeed, the relaxation area of the hotel is very nice to relax after a busy day of skiing We are looking forward to welcoming you again at La Clusaz, Best Regards,...

Bishops Stortford, United Kingdom
Reviewed 6 days ago NEW

Cant wait to come back! Staff were friendly, helpful and kind - they really took the time to make the effort. Which was much needed as our French was limited.Room was small. Food was buffet - as a veggie would have liked to have seen hot veggie meals. Hotel was clean. Great location. Loved it 😊

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Thank Designer_xxx
Brixham
Reviewed 1 week ago

The hotel was excellent...location great and the staff all very good. It's not the lowest cost option but the inclusive deal, which includes drinks, makes it competitive. I will return next time I am in La Clusaz.

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Thank Karl W
Reviewed 3 weeks ago via mobile

Not a bad place to stay but it's pretty expensive for what you get, and every positive aspect seems to have a negative caveat. Comfortable and clean rooms have tired decor; swimming pool has great views but the water is chilly; substantial breakfast and dinner buffet but wasn't great for greens and salads (admittedly being vegan in France would never...

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Thank Alan W
beauregard74, hotel manager at Hotel Alpen Roc, responded to this review

Dear Client, Thank you for this review on our site « Trip Advisor ». I was sorry to read that you were not entirely satisfied with your stay at the hotel. Breakfast and dinners are served in a buffet style to propose the maximum choice, our traditional and varied cuisine is made from fresh local products, we are sorry that...

Geneva, Switzerland
Reviewed 9 January 2017

The room on the 5th floor was great. However, we were told that the hotel would provide free parking in the garage in the center of town. They provided us with a card but when it came to leaving, we had to pay for the parking. We approached the hotel to find a solution but not effort was made to...

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2Thank tm1322756
Oxford, United Kingdom
Reviewed 5 September 2016

We booked directly with hotel on B&B basis. It wasn't cheap and the pictures on the website looked good enough to warrant the cost. The reality was that it wasn't great. The room was small and a little tired. The photographer was a genius - I'll get him to do my house when we sell... Staff all pleasant, food in...

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Thank Flipper M
beauregard74, Gérant at Hotel Alpen Roc, responded to this review

Dear guest, Thank you for your mail. We are very glad that you enjoyed our staff and food but we are sorry that the room wasn’t exactly what you expected. All our guests reserving in half board or in BB have drinks all day long included in the price (coffee, tea, wine, bier, softs and sodas), aperitif and breakfast buffet....

Northamptonshire, United Kingdom
Reviewed 29 August 2016

stayed for 8 days with shearings ,nice room flat screen tv , free safe and balcony with great views . food buffet style with good choice and daily specials .great staff specialy Elise who very helpful and always smiling . would recommend this hotel and the region to everyone , only downside was the coach driver .

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Thank patdavies452
beauregard74, Gérant at Hotel Alpen Roc, responded to this review

Dear Guest, We are happy that you have spent a good stay at the hotel Alpen Roc*** with Shearing Holidays and enjoyed our staff and services. Hoping see you soon in La Clusaz! Best Regards, Fanny KROMER & Elodie TERNISIEN Hotel Managers

Reviewed 24 August 2016

This is a really nice family hotel offering a great package of half board pension. The food is good an you have the opportunity to taste the local cheeses has you have it for the breakfast and dinner buffet. The hotel also offers you the possibility to make your own sandwiches to bring with you during for the lunch during...

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10Thank hugues n
beauregard74, Gérant at Hotel Alpen Roc, responded to this review

Dear Guest, Thank you so much for this nice review about your recent stay. We are very delighted to welcome families at hotel Alpen Roc, our All Inclusive package is very suitable for them. Looking forward the pleasure to welcome you again in hotel Alpen Roc***, Best Regards, Fanny KROMER & Elodie TERNISIEN Hotel Managers

Reviewed 2 August 2016

We were a group of 6 adults and 4 children on a family holiday, looking for a change from the standard 'every sun and beach' holiday. Well, La Clusaz and Alpen Roc lived up to all we had hoped for. While this is a three star hotel, we found the accomodation more than met the expected standards, and the all-inclusive...

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1Thank Jack S
beauregard74, Hotel Managers at Hotel Alpen Roc, responded to this review

Dear Client, Thank you very much for this positive review on our recent stay. This summer, various activities and entertainment is offered for adults and children to spend a pleasant time with family… We are very delighted to welcome families at hotel Alpen Roc ! Looking forward welcoming you again with your children, Best Regards, Fanny KROMER & Elodie TERNISIEN...

Croydon, United Kingdom
Reviewed 1 August 2016

Alpen Roc is a great hotel (and little brother to the Hotel Beauregard - see my review from September 2015) which is placed in the centre of the lovely alpine town of La Clusaz. Good food, amenities and service - with the most welcome addition, this year, of "all inclusive" in the hotel for your drinks and packed lunches. My...

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1Thank CroyLes
beauregard74, Hotel Managers at Hotel Alpen Roc, responded to this review

Dear Client, Thank you very much for this positive review on our site « Trip Advisor ». We have already shared these compliments with the team at the hotel Alpen Roc***, who have only one objective : to make you spend unforgettable stay ! We will have the pleasure to welcome you again with the tour Operator “Shearing Holidays”. Looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Alpen Roc

Address: Centre du Village 388 route des Grandes Alpes, 74220 La Clusaz, France (Formerly BEST WESTERN Alpen Roc)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range: £133 - £518 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpen Roc 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Alpen Roc Hotel La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Hotel Style:
#3 Spa Hotel in La Clusaz
#4 Family Hotel in La Clusaz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpen Roc staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Being on the side of a mountain, split levels make it a complete maze on the bedroom floors.”
 of 5 bubbles FlipperM, 5 Sep 2016 | Read review
“ask for balcony”
 of 5 bubbles patdavies452, 29 Aug 2016 | Read review
“Take a room on the 1st or 2nd floor to avoid a multi-elevator trip to the higher floors.”
 of 5 bubbles B6826ETjacks, 2 Aug 2016 | Read review
“The rooms are not large but are fit for purpose. Once outside you have the vastness of the Haute Savoie to enjoy !!”
 of 5 bubbles CroyLes, 1 Aug 2016 | Read review
“Not all rooms have a balcony but requested and got one.”
 of 5 bubbles neilc600, 11 Mar 2016 | Read review
5 of 5