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Residence Les Balcons de Val Thorens

Traveller (169)
Room & Suite (61)
Dining (16)
About
Location
Cleanliness
Service
Value
Located at the top of the resort, this residence is composed of 6 authentic wooden chalets. Les Balcons welcome you in spacious apartments up to 18 people, comfortable and friendly, with an exceptional panoramic view. You will be able to appreciate the peace of the spot, while still enjoying the closeness of local facilities: bars, restaurants, ski shops, and a minimarket.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Pool
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Ski-In / Ski-Out
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Room features
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Location
Full view
91Great for walkers
Grade: 91 out of 100
38Restaurantswithin 0.25 miles
6Attractionswithin 0.25 miles
458Reviews
219Photos
12Q+A
37Room tips
Traveller rating
  • 131
  • 116
  • 88
  • 70
  • 53
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Popular mentions
The apartments are very used and worn-out. Some of them have entrances directly from outside, trough an unwelcoming, cold and badly lit corridor. Inside the apartment, everything is very old. The cupboards have doors that do not stay in place, the carpet is dirty, the flooring
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The check-in was deferred to 17h as the cleaning could not be completed before. We were told at reception they will call us, but no call came back. At 17h 20-30 people were checking in at the reception, going through paperwork and key pickup. Why didn't they complete paperwork
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Response from RoMoDe, Manager at Residence Les Balcons de Val Thorens
Responded 2 days ago
Chers Clients qui lisez les reviews , je me permets de préciser que plusieurs avis très négatifs tombent sur ce site suite au fait que nous avons accueilli des jeunes très irrespectueux des lieux et des personnes et qu' à leur départ, devant des appartements laissés dans un état honteux , nous avons dû encaisser les cautions pour couvrir les dégâts, or les clients concernés n'ont pas été contents ; de plus je précise que j'ai porté plainte pour diffamation et dégradation volontaire. Avec mon équipe nous restons à l'écoute de toute question et précision dont vous auriez besoin
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Old residence, bad maintenance, dirty, mattress with whole, uncomfortable, signs of vomiting in toilet, low quality furniture, dirty kitchen, stinky oven, poor with kitchen accessories, Spoons and forks dirty. Carpets in corridors are full of stains, old and dirty, ski lockers
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Response from RoMoDe, Manager at Residence Les Balcons de Val Thorens
Responded 2 days ago
Dear Clients who read the reviews, I would like to point out that several very negative opinions fall on this site following the fact that we welcomed young people very disrespectful of places and people and that at their departure, in front of apartments left in a shameful state, we had to cash the bonds to cover the damage, but the concerned customers were not happy; In addition, I specify that I filed a complaint for defamation and voluntary degradation. With my team we stay available for any question and clarification you would need
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First of allow came around noon and they said the rooms will be ready at 5. We came back around 5:30 and the cleaning ladys did not even start doing anything at our floor. We were waiting outside with all of our stuff while they were "cleaning". They didn't clean it. We had to
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Response from RoMoDe, Manager at Residence Les Balcons de Val Thorens
Responded 2 days ago
Dear Clients who read the reviews, I would like to point out that several very negative opinions fall on this site following the fact that we welcomed young people very disrespectful of places and people and that at their departure, in front of apartments left in a shameful state, we had to cash the bonds to cover the damage, but the concerned customers were not happy; In addition, I specify that I filed a complaint for defamation and voluntary degradation. With my team we stay tuned for any question and clarification you would need
Read more
Very spacious apartment with fully fitted kitchen including dishwasher. Welcome pack on arrival. We opted for the half board option and the food is fabulous. 3 course dinner on an evening served to your table so none of that buffet stuff. Lovely pool and spa facilities. Would
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All photosTravellerRoom & SuiteDining Pool & Beach
Cramped kitchenette, fridge door opened wrong way making it very awkward to access its contents.
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Are towels provided in rooms.
Yes they are
0 votes
Hi, please can somebody tell me about the quality of the gym and what it includes? Thanks
Its a small gym with Some dumble and you can do Some execises dont expect much
0 votes
Does the chalet balcons 3 have wifi?? If so is it free?
We had free wi fi but only worked in the communal area not in the rooms. Hit and miss depending on time of day.
0 votes
We stayed in chalet abricot and no to all three questions.
0 votes
Hello, Sorry for being late here. If you still do not have your answer now, here is some explanation: You will need to go outside to use the main Spa. (with Swimming Pool) except from Chalet 2. Les Balcons Platinium has an exclusive Spa with Sauna, Jaccuzzi and Hammam. (But No Swimming Pool) Best Regards,
0 votes
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123
"Avoid chalet 2. The others are more-or-less the same."
"Chalet 3 is very quiet."
"Lowest floor was close to the ski locker room, easy with small kids in the morning and evening"
"Just don't go to this chalet"
"Swimming pool, spa."
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PRICE RANGE
US$144 - US$894 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence les balcons de val thorens hotel val thorens
LOCATION
FranceAuvergne-Rhône-AlpesSavoieSaint-Martin-de-BellevilleVal Thorens
NUMBER OF ROOMS
160
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