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Residence Chalet Altitude

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Residence Chalet Altitude
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72 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Greater London, United Kingdom
Reviewed 6 days ago NEW

We stayed in Chalet Adrienne in April 2017 with Inghams. The bedrooms are very small and the toilets, bathrooms and shower rooms are tiny. The wifi was barely usable and the TV was useless as it only had French channels. Our host did a fantastic job looking after us though and the food was very good despite the chalet having...

Thank greeley2016
London, United Kingdom
Reviewed 4 weeks ago

It is really a shame having to give a poor review to this chalet because the location is brilliant, the staff could not be more helpful and yet, the bathrooms are smelly - the drains smell can be overpowering. I am sure they are ways to sort this out. The heating didn't work all week, we had to complained before...

Thank EL4050
London, England
Reviewed 21 February 2017

We stayed in the self catered apartment Valerie (sp?) in the Chalet Altitude building. From a space perspective it was a good size but it was weathered and in need of an update. It certainly wasn't 5* as advertised on the website (I'd give it 3) and for the price there's better quality out there. The cleaning crew clearly didn't...

Thank dreamoftravelling
Newark-on-Trent, United Kingdom
Reviewed 26 January 2017

Having taken on the task of booking a ski holiday for 24 friends, (aged 18-28) I was a little apprehensive to say the least! We booked using Interactive Resorts, who were really helpful and found us 3 beautiful chalets with Inghams Travel, all within Residence Altitude. All questions were answered within 24 hours, very reassuring for such a control freak!...

1Thank Sarah W
Reviewed 22 January 2017

We recently had a weeks stay in chalet altitude with Crystal self catering, the location is good ski in for intermediate skiers and a short walk to ski out. The apartments were basic, (we had 2 between the group) but fit for purpose and beds were comfortable. A basic cleaning pack is left for the dishes and kitchen but lacking...

Thank Charlotte B
London, United Kingdom
Reviewed 29 May 2016 via mobile

We booked the chalet as a group. Rooms were basic and small, with only one larger than the others. Balconies and amazing views outside. Open fire, great cooking and a large table so everyone could eat together. Matt was our main host- he was excellent. Elly not so on the ball- but mainly kept out the way. Inghams have a...

Thank Richard H
Inghams_1934, Guest Relations Manager at Residence Chalet Altitude, responded to this review

Thank you, Richard H, for taking the time to review your group break with Inghams in Val Thorens, which we're pleased to learn was a success and perfect for your needs. We hope to welcome you all back again next winter. The Inghams team

Reviewed 16 April 2016 via mobile

We stayed in chalet anais with Inghams. As with all chalets the bedrooms are relatively small but comfortable, with more spacious common areas. The higher ceilings on the 4th floor give a more spacious feel, and there are great views of the mountains from the balcony. The one complaint we had about the chalet is a noisy extractor fan in...

Thank Xxjoolsxx
Inghams_1934, Guest Relations Manager at Residence Chalet Altitude, responded to this review

Thank you 'Xxjoolsxx' for your review of your week with Inghams in the Chalet Anais, Val Thorens. We're pleased that, overall, you enjoyed your chalet experience and found the bedrooms and communal areas comfortable. We've noted your comment regarding the extractor fan and will do our best to look into this with the owner ahead of next winter. We hope...

Enfield, United Kingdom
Reviewed 15 April 2016

We have just returned after our trip was cut short due to an unfortunate skiing accident, but in the 3 days we were staying with Matt he not only served excellent, tasty and we'll presented food he was very professional in the kitchen and knew his stuff - well done Matt, I'm already missing your food (especially your afternoon cakes)....

Thank dencrisp
Inghams_1934, Guest Relations Manager at Residence Chalet Altitude, responded to this review

We're so sorry to hear that your ski holiday was cut short due to injury, and hope that you've made a fully recovery and that we'll be welcoming you back with us again next winter.

Windsor, United Kingdom
Reviewed 30 March 2016

We stayed at Chalet Aly's at the end of Feb 2016 as a group of 8 friends. The chalet was absolutely fine for our needs but what really made our holiday was our host Matt. He was brilliant - he cooked amazing food, was really attentive and kept us entertained with throughout the week. He even made a special appearance...

1Thank Isla257
Inghams_1934, Guest Relations Manager at Residence Chalet Altitude, responded to this review

Thank you Isla257 for your review of your "Awesome week!" with Inghams in the Chalet Alys, where it's great to hear that you were well looked after by your Host, Matt. Your comments have been passed on to Matt via his Resort Manager, who's equally delighted to note your feedback. We do hope that you'll be back...with or without Matt!...

Reviewed 24 March 2016 via mobile

I recently visited Val Thorens and stayed in a catered chalet. The chalet I stayed in was Chalet Alys part of the Altitude residence block. Matt our chalet host was friendly, attentive with nothing being to much trouble. The meals that he cooked with minimalistic appliances were second to none and I would even go as far as saying that...

1Thank Karl H
Inghams_1934, Guest Relations Manager at Residence Chalet Altitude, responded to this review

Thanks Karl H for reviewing your ski week with Inghams in Val Thorens, where you had a great stay in the Chalet Alys, hosted by Matt. It's great to hear that your experience was shared with a great group of guests, which coupled by the fantastic service and catering provided by Matt, made for a most enjoyable holiday. We hope...

22 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (22)
Hotel & Grounds (4)
Room/Suite (4)
Bathroom (2)
Family/Play Areas (1)
Dining (3)
View from Room (1)
Other (7)


  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Residence Chalet Altitude

Address: Quartier des Balcons, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
Price Range: £140 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Residence Chalet Altitude 5*
Number of rooms: 27
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Hotel Style:
#11 Luxury Hotel in Val Thorens
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Questions & Answers

Here's what travellers have asked, with answers from Residence Chalet Altitude staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this chalet until they have done some renovation. The whistling wind through the windows and the smelly drains are not acceptable.”
EL4050, 23 Mar 2017 | Read review
“I suspect higher floors have less plumbing noise”
O7959IYcharlotteb, 22 Jan 2017 | Read review
“twin at front had bestn view but all rooms quiet”
rachele271, 22 Feb 2016 | Read review
“Room 4 has a great view of the whole resort and Val Thorens ski area.”
davidwN1357XG, 12 Dec 2015 | Read review
“Choose a different residence, something newer.”
Kboulatov, 28 Feb 2014 | Read review
5 of 5