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Premier Inn Aberdeen (Westhill) Hotel

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Premier Inn Aberdeen (Westhill) Hotel
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339 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Aberdeen (Westhill) Hotel
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Showing 332: English reviews
Stirling, United Kingdom
Reviewed 5 March 2013

I stayed overnight at the Westhills, Aberdeen Premier Inn, the welcome was warm and friendly. The rooms were very clean fresh and everything in good working order. We had a room facing road and I hate the traffic noise but I didn't hear anything. The restaurant next door was fab great choice on menu and all meals were excellent. Breakfast...

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Helpful?
1Thank F_D186
Urszula_Russell, General Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

I would like to thank you for taking the time to leave such fabulous feedback regarding your recent stay here at Premier Inn Aberdeen Westhill. My team really enjoy receiving such positive feedback and are happy to hear you enjoyed your time here with us. Although the restaurant does not belong to us they are still very interested in our...

Glasgow, United Kingdom
Reviewed 5 March 2013

They say a good nights sleep guaranteed. Well I am not so sure. The beds were comfy but loud tellys late at night and being woken up in the very early hours by crying kids (not mine) and then again by the same or by others at 7.00am on a Sunday morning followed by lots of banging, shouting and water...

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Helpful?
Thank katherinejb
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Thank you for your feedback regarding your stay at our Premier Inn. I was disappointed that you experienced some problems during your visit. I will be having a meeting with our night reception team members and housekeeping management to address the complaints you have put to me. I would appreciate it if you could give me a call at the...

Perth, Scotland
Reviewed 2 March 2013

We stayed here for a Friday night stopover whilst visiting friends in Westhill. We were greeted by friendly reception staff. Our double room was on the 2nd floor and we were pleasantly surprised at getting a superking bed. The room and bathroom were spotlessly clean and we were pleased that it was in a quiet location and was not disturbed...

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Helpful?
Thank RonzPerth_Scotland
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

It is always really motivating for the team to read positive reviews about the standard of our hotel and the customer service of our team members. We take pride in achieving high standards to ensure our guests have the care and attention they deserve and it was great to hear we managed too achieve this. We look forward to you...

Leeds, United Kingdom
Reviewed 22 February 2013

We stayed at this premier inn for 2 nights in February 2013. it is clean and tidy with very friendly and helpful staff. The next door pub and restaurant has good food with reasonable prices. Great place to stay, would recommend.

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Thank Hannah93871
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Thank you for taking the time to give us your feedback, we are glad you had a good time with us. I am happy you found our hotel to be of excellent standard. I will pass on your comment to both our reception and housekeeping teams as well as to the “Shepherds Rest” restaurant next door and look forward to...

Ayr
Reviewed 12 February 2013

I have stayed at Westhill Prem. Inn a number of times with the family and previously found the hotel and adjacent pub to be good. We normally eat at the Shepherds Rest pub adjacent to the Prem. Inn. On this occasion we had already eaten and went to the Shepherds Rest for a drink at 8.15pm. We were met with...

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Helpful?
Thank Robert M
WhitbreadHotels, Online Customer Service at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Thank you for your comments regarding the adjoining restaurant. This is not a Whitbread establishment, but we will ensure that your feedback is passed onto our Management Team and the company responsible for this restaurant. Thank you for taking the time to leave your review.

Glasgow, United Kingdom
Reviewed 1 February 2013

I had booked this hotel for a midweek stay in December, I booked this as my normal hotel was fully booked so this was the closest to the area I was working in. I arrived at 20:45 to check-in and on attemting to check-in ai was told that there was no booking under my name. I gave receptionist my booking...

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Thank Ken T
Tomasz_Safier, Operations Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Dear KenTweed, Thank you for your detailed review on TripAdvisor about your recent stay at Premier Inn Aberdeen Westhill. I am very sorry about the problems you have experienced with your booking. Our Premier team aims to provide the most efficient check-in possible. As a result, I would like to investigate your situation more in depth, therefore could you please...

York, United Kingdom
Reviewed 29 January 2013

Arrived in atrocious weather & late, thank goodness for an easy check in & friendly staff. My first time in a Premier Inn, accommodation in Westhill is very limited. It was OK; room was adequate, a good size, small TV, small bathroom (with liquid soap dispenser!), tea & coffee making facilities. It was quite noisy as the hotel was full...

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Thank KPRtravel
Tomasz_Safier, Operations Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Dear KPRtravel, Thank you for your detailed review about Premier Inn Aberdeen Westhill. Your opinion is very important to us. I would like to apologise for the inconvenience of internal noise, which you have experienced. I can assure you our night reception team is doing their best to manage it. The heating has a thermostat fitted and can be adjusted...

Bristol, United Kingdom
Reviewed 27 January 2013

We stayed three nights during the recent snow. Guests are encouraged to write trip advisor reviews candidly. Staff were very friendly and helpful. Good size bedroom. However the duvet was not clean - seemed to have a dried - on remnant of a previous occupant's bogey on it which was very unpleasant. The bedding was changed at our request but...

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Helpful?
Thank RHBristol_10
Tomasz_Safier, Operations Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Dear RHBristol_10, Thank you for your recent review on TripAdvisor. You feedback is very important to us. I am very sorry for the issues you have experienced during your stay at Premier Inn Aberdeen Westhill. I can assure you the linen is changed frequently while servicing rooms and after every depart. On your next visit please ask one of our...

Hong Kong, China
Reviewed 24 January 2013

I stayed here for five nights with my father and we found everything ok. The location is excellent and the bedrooms were large and kept clean. The breakfast buffet was generous and good value for money.

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Thank HKG_MFM_2013
Tomasz_Safier, Operations Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Dear seattle29, Thank you very much for your recent review on TripAdvisor. We are extremely glad you found our hotel very good. We are looking forward to your next visit in the near future. Kind Regards, Tomasz Safier

Aberdeen, United Kingdom
Reviewed 14 January 2013

Was booked here for 3 nights to visit relatives nearby. The lady on reception (Pat) was very helpful and informative. The room was clean and comfortable and had essentials ..Tea making and TV, bath/shower and temp controller. You get Wifi free for 30 mins which was good, or £3 per 24hrs not bad. I didn't eat at the restaurant next...

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Helpful?
1Thank Paul C
Tomasz_Safier, Operations Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review

Dear Paul C, Thank you for your kind review about your recent stay at Premier Inn Aberdeen Westhill. Great to hear you enjoyed your stay with us and found our team members very helpful and informative. We are looking forward to your next visit to Aberdeen. Best Regards, Tomasz Safier

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Amenities

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always have a room at the rear of the hotel to avoid any traffic noise.”
 of 5 bubbles candrew840, 8 Mar 2017 | Read review
“If mobility is a problem mention at time of booking and they will give you a ground floor room with walk in shower .”
 of 5 bubbles irvine55, 3 Jan 2017 | Read review
“Rooms overlooking the car park are very quiet”
 of 5 bubbles IanChalmers, 23 Dec 2016 | Read review
“Rooms further away from reception are quieter, nearer reception, you can hear the corridor doors being opened as people go in and out.”
 of 5 bubbles 114bobbyb, 21 Oct 2016 | Read review
“Ask for one in the older part as they may be bigger and lighter.”
 of 5 bubbles goldfishnot, 9 Oct 2016 | Read review
5 of 5