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Holiday Inn Aberdeen - West, an IHG Hotel

Westhill Dr Aberdeenshire, Westhill, Aberdeen AB32 6TT Scotland
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Traveller (155)
Room & Suite (67)
Dining (42)

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About

#1 of 2 hotels in Westhill
Location
Cleanliness
Service
Value

"Modern Hotel in Westhill, Aberdeen

At Holiday Inn Aberdeen - West, you're just 10 minutes' drive from Aberdeen airport, and 20 minutes from central Aberdeen with its diverse shops, bustling nightlife and places of historical interest. The picturesque Cairngorms National Park is within easy reach, as are many of North Scotland's finest golf courses. Travelling for business? We're also close to Westhill Business Park and The Exhibition Centre Aberdeen. We can host meetings for up to 250 delegates in modern, well-equipped conference rooms, with a range of catering options available.

Situated within the hotel is the recently refurbished Glentanar Brasserie & Bar, serving timeless dishes reimagined through a Scottish lens. Open for lunch and dinner 7 days a week, the brasserie also serves a daily hot buffet breakfast for hotel guests. Kids will love Luigi's, our family-friendly Italian restaurant, open Thursday to Saturday evenings.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
On-demand films
Bath / shower
Room service
Safe
VIP room facilities
Iron
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Greek, Romanian
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Westhill Dr Aberdeenshire, Westhill, Aberdeen AB32 6TT Scotland
Holiday Inn Aberdeen - West, an IHG Hotel
879Reviews5Q+A100Room tips

Reviews
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BusinessTraveling83 wrote a review 4 Apr
Glasgow, United Kingdom3 contributions
I have travelled around a lot of hotels for business over the years. Some are excellent, some good and some not so good. Unfortunately this falls into the latter. Positives - Parking facility and dedicated electric car charging bays. Friendly breakfast staff. Nearby shops and places to eat out. Proximity to city centre. Negatives - Damp/musty smelling room, even spraying a full bottle of deodorant had no effect. Marked and worn carpets and curtains. Dust build up on top of headboard unit which would affect persons with asthma/allergies which makes you question what else doesn't get cleaned. Well below average mattress (needs replaced) and hard pillows. A very, very noisy aircon unit which needs to be used to heat the room up and will prevent you sleeping. If you switch the aircon unit off to sleep room temperature drops quickly due to poor window quality. A large TV is provided but terrible signal quality, which appears to be still designed for a small TV size, so very blurred images. The water drainage in sink and bath is restricted so backfills badly when used. The breakfast must be cooked quite early before 6.30am. On arrival quite a few breakfast items had already dried out under the heat lamps at 6.45am. The breakfast provision was more akin to the Holiday Inn Express type which is included free in the booking, not like here where it was additional. Coffee machine was really bad. Orange juice was also cheap carton variety. I normally wouldn't write a review but the experience was not just a few issues. When I was looking for options to book a hotel just outside the city centre. I also looked at the latest customer reviews which were all very positive, which is where I am really confused as it could not have been the same hotel which makes me question the validity of those reviews.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 2 weeks ago
Dear BusinessTraveling83, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I have spoken with our housekeeping manager about your review so this can be investigated. I have also discussed your review with our senior management team. This does not sound like our usual standard at all. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, I would appreciate some more information from you such as the room you were staying in, if you wouldn’t mind, please contact the hotel directly so this can be properly investigated. Sincerely, Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GaryHMFC wrote a review Jun 2023
Aberdeenshire, United Kingdom1058 contributions309 helpful votes
Hotel's Favourite
Came here June 2023. The place has been done up and it’s fantastic. Food was delicious - I’d recommend the lamb ragu. Service was good. Prices are very reasonable. Will definitely come back again soon.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tori Murray, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 20 Jun 2023
Dear GaryHMFC, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your recent dinner with us. Please know that your feedback is extremely valuable to us. I have given your feedback to Natalie and our management team. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing to dine with us in our newly reopened Glentanar restaurant. If I can be of assistance to you, please contact me directly. Sincerely, Tori Murray Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tina y wrote a review Mar 2024
Aberdeen15 contributions12 helpful votes
Our dancing group arrived today for tea/coffee and pancakes. Asia was our server, she was very friendly and we were all served quickly! Lovely place to go for coffee! They also have a very well priced menu for lunch and dinner! Thank you Asia!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 4 weeks ago
Dear AberdeenHappy, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your visit with us and that Asia looked after you so well. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely, Hayley Straine Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deane L wrote a review Mar 2024
Aberdeen, United Kingdom1 contribution
Heard a lot of good things recently about the carvery at Holiday Inn, Westhill so decided to try it - and we weren't disappointed. The food was absolutely fantastic with generous meat portions and a varied selection of veg with the roasted parsnip being particularly good. Staff were so friendly and welcoming - will definitely be back.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 4 weeks ago
Dear deanel2024, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed our carvery and that our staff made you feel welcome. It is something we take great pride in. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely, Hayley Straine Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vivienne W wrote a review Mar 2024
bouncer193 contributions2 helpful votes
Great Hotel and your staff is a great asset to your Business. They go out of their way to help you with your Accommodation. Had a wee issue with our Voucher and it was sorted out promptly by Molly one of your front desk staff. Also have to say Head Woman( never got her name) for accommodation went out of her way to cater for our needs. Very understanding and helpful. Breakfast was lovely a great selection of foods to be had. Must say Gemma the Waitress is such a lovely lass and she is such a happy go lucky Girl. Could not do enough for us and very attentive in her job. Always busy while attending to other jobs she had to do. Great Waitress to have in your Hotel, a great asset to your Hotel she knows her job. Overall nice clean and well presented Hotel, will certainly be back.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 4 weeks ago
Dear 21viviennew, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us. It was our pleasure to have you and it's so nice to hear that our staff looked after you so well. Please know that your feedback is extremely valuable to us and our staff will be delighted to hear that you have enjoyed your time with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly Sincerely, Hayley Straine Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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smilemonScotland wrote a review Jan 2024
Ayrshire, United Kingdom21 contributions17 helpful votes
Glenton travel changed our hotel form Waterside in Peterhead to this one! Check in was chaotic as they were asking coach party to fill in 3 sets of menus which were not labelled correctly causing much confusion! Meal times were disappointing. Food was excellent if you were lucky enough to be served while it was still hot. Staff stood around talking when used plates should have been removed and time between courses was ridiculous. No entertainment at new year except Hogmanay when we were away at Stonehaven fireballs. On New year's Day we were told bar restaurant was closing at 9pm so had the option of going through to a damp smelling bar at back of hotel or return to our room. Seemed as if the coach party were an inconvenience to this hotel. Will not be using either Glenton travel or this hotel in future.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 4 Jan 2024
Dear smilemonScotland, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I am sorry that your check in experience was not what you had hoped. The absence of a tour guide travelling with you made our usual procedure for group check ins difficult to complete efficiently. It is our usual practise to pass menus onto the guide for them to liaise with the tour party and gather them together once filled in. I have passed on your comments regarding food service to our Food and beverage team. I have also spoken with our head chef who has assured me that all food was properly temperature probed and was at safe temperatures when leaving the kitchen. I am sorry that you felt let down the lack of entertainment on your first and last night however no entertainment was booked for you by your tour operator and all opening hours were passed onto them at the time of booking. Entertainment was provided for you on the 31st as requested. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly. Kind Regards Hayley Straine Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FIONA D wrote a review Dec 2023
2 contributions
Had our wedding reception there 1st Dec 2023 Couldn't have picked a better place Outstanding service Very professional, relaxed and everyone very down to earth, no fakeness or overpowering at all No stress and meal, drinks service (everything) the best ever. We highly recommend Thanks to all the staff we can't express how grateful we are!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 3 Dec 2023
Dear Z1978EKfionad, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that your wedding was everything you wanted, and you feel you’ve received great service. It is something our staff takes great pride in, so we value your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I have passed on your comments to the team that looked after you on your special day and they were very happy to hear that you had a wonderful time. We hope that you will give us the opportunity to serve you again in the future, maybe we will see you on your anniversary, if not before. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly, Sincerely, Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TheSausageRoll wrote a review Dec 2023
Glasgow, United Kingdom71 contributions23 helpful votes
Stayed here recently on business. Rooms & breakfast were passable. The problem lay with dinner. Booked a table in the Glentanner bar, even though with hindsight, I didn't need to. All the while people arriving after me were being served, and 35 minutes later, my main course still hadn't arrived. Little or no concern was shown by the staff, so I got up and left to go across the road to Lows "Chipper"Takeaway. I'm so glad I did. Food was piping hot, fresh, and a fraction of the price of that in the Glentanner. Wouldn't like to be in there on a busy night if they can't cope with a solo traveller ordering a main course. Lows it is from now on.....🐠
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: The Glentanner Bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 3 Dec 2023
Dear TheSausageRoll, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I have spoken with our food and beverage team and passed on your comments to them. It is unacceptable that you had to wait so long and were unable to get a meal at our restaurant and we will be using your comments when training our team. Please accept our apologies, this is absolutely not our usual standard. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly. Sincerely, Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bengisu Ö wrote a review Nov 2023
4 contributions
The hotel’s breakfast was fabulous. Tomato, beans, hash browns, it was a full Scottish breakfast. Only thing was hotel is a bit remoted from city center and they don’t have a railway there. If you are not coming with your car you must consider this on mind.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 23 Nov 2023
Dear 22bengisu_, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I'm very glad to hear that you especially enjoyed your breakfast with us. I have fed back your comments to our breakfast team. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly, Sincerely, Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken P wrote a review Nov 2023
1 contribution
The rooms in this hotel do not reflect a 4 star rating. The 2 rooms we occupied had thread bare carpets, damaged bed bases, a faulty electrical socket, a broken telephone not to mention a faulty tv with an unwatchable picture. From reporting the tv fault to getting a room move took some 2 hours! The lifts make some pretty weird noises which does little to install confidence of their serviceability. Within the drawer in our 2nd room was a used makeup brush which had been left by a previous guest. Clearly room preparation is lacking in some areas. On our arrival we were advised that staff shortages had forced the closure of the Italian Restaurant. Overall there was little to be positive about and I certainly don’t believe I would return unless this hotel underwent a substantial upgrade to the rooms.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t expect 4 Star rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Straine, Guest Services / Front Office at Holiday Inn Aberdeen - West, an IHG Hotel
Responded 19 Nov 2023
Dear KenpX1180CG, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you for bringing your experience to my attention. I will discuss all the issues that you faced during your stay with the senior management team and our maintenance manager in order to remedy them. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly. Sincerely, Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£65 - £93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn aberdeen west hotel aberdeen, aberdeen holiday inn
LOCATION
United KingdomScotlandAberdeenshireAberdeenWesthill
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN ABERDEEN - WEST, AN IHG HOTEL - Updated 2024 (Westhill)

Frequently Asked Questions about Holiday Inn Aberdeen - West, An Ihg Hotel
Which popular attractions are close to Holiday Inn Aberdeen - West, An Ihg Hotel?
Nearby attractions include Echt Parish Church (0.3 miles) and Trinity Church (0.1 miles).
What are some of the property amenities at Holiday Inn Aberdeen - West, An Ihg Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Aberdeen - West, An Ihg Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Aberdeen - West, An Ihg Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Aberdeen - West, An Ihg Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Aberdeen - West, An Ihg Hotel?
Conveniently located restaurants include Shepherds Rest, Lasan, and Duncano's.
Are there opportunities to exercise at Holiday Inn Aberdeen - West, An Ihg Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Aberdeen - West, An Ihg Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Westhill.
Are any cleaning services offered at Holiday Inn Aberdeen - West, An Ihg Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Aberdeen - West, An Ihg Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Aberdeen - West, An Ihg Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.