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Quest Caroline Springs

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Traveller (33)
Room & Suite (12)
Dining (2)
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Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor2%
  • Terrible5%
Travellers talk about
AMENITIES
Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
4 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (376)
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374 results
Traveller rating
158
141
44
10
21
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Time of year
LanguageEnglish
158
141
44
10
21
Show reviews that mention
All reviewsgreat locationshopping centreshops and restaurantsbusiness tripmain roadright next doorsecure parkingone bedroom apartmentenjoyable staystaff were friendly and helpfulcooking facilitiesmini bargreat facilitieslaundry facilitiesclean roomscomfy bedno issues
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1 - 5 of 374 reviews
Reviewed 6 days ago

Stayed for a work Conference and the staff and apartment was A+. Conference location was clean and the food was brilliant. Great and easy location to have a work function. Would recommend to any local business to use.

Review collected in partnership with this hotel
Thank dabeasley2018
Reviewed 1 week ago

Noisy street front room and the room was not very well cleaned with the bed coverings needing a wash with the curtains looking stained nor was the bar fridge restocked for my second night of my stay and after I requested some more beer it...More

Review collected in partnership with this hotel
Thank PF7PF7PF7
Response from Natalie B, General Manager at Quest Caroline SpringsResponded yesterday

Dear PF7PF7PF7, Thank you for taking time out to review our property following your recent stay at Quest Caroline Springs. I am sorry to hear that our Housekeeping department has let us down. This will surely be addressed and rectified to ensure that our standard...More

Reviewed 1 week ago

Two bedroom apartment was spacious, clean, and provided all necessary amenities. Staff were very helpful providing portacots and hichairs at short notice. Front desk people were very obliging. Close by shopping and food outlets an extra bonus.More

Review collected in partnership with this hotel
Thank suetonyw
Response from Natalie B, General Manager at Quest Caroline SpringsResponded 1 week ago

Dear suetonyw, Thank you for taking time out to provide feedback with your recent stay at Quest Caroline Springs. I am delighted to hear that our 2 Bedroom apartment has met your expectations, it spaciousness makes it a very popular apartment. We look forward to...More

Reviewed 1 week ago via mobile

Stayed 1 night for course. The room had everything I needed, easy walking to restaurants for dinner. Underground carpark is very low, not all 4wd cars would fit. Staff at check in very helpful on where to eat.More

Thank Ralf S
Response from Natalie B, General Manager at Quest Caroline SpringsResponded 1 week ago

Dear Ralf S, Thank you for taking time out to provide feedback with your recent stay at Quest Caroline Springs. I am delighted to hear that our property and team has met your expectations. We look forward to welcoming you back in the near future....More

Reviewed 2 weeks ago

Internet very slow - not good enough. Overall stay was good. Tea bags weren't replaced so I ran out. Nice staff. Clean rooms. Not enough TV channels. TV kept freezing & had to restart it all the time.More

Review collected in partnership with this hotel
Thank 457ben
Response from Natalie B, General Manager at Quest Caroline SpringsResponded yesterday

Hi 457ben, Thank you for taking time out to review our property following your recent stay. Thank you for your feedback, I am sorry to hear that there was a few minor Housekeeping and Maintenance issues, these items will be brought up with the Operations...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$115 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (12)
Dining (2)
Questions & Answers
Ask a question
andrewchel1413
22 March 2015|
Answer
Response from Natalie B | Property representative |
Hi Andrew, Thank you for your inquiry, the room with a large corner spa for two is Bedroom Executive Spa apartment. Please feel free to contact us directly should you have any questions. Kind Regards, Natalie Bui
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Room Tips
"traffic is heavy around 8 and 5 - 5:30 so plan accordingly..."
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"Ask for non road side"
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"No choice really...road side is loud with traffic, other side has dumpsters being emptied at 3AM....beep beep..."
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"Room 313 A was quiet, good (distant) view of the city."
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