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Burgenstock Hotels & Resort - Waldhotel & Spa

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Burgenstockstrasse Bürgenstockstrasse, Ennetbuergen 6363 Switzerland
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Traveller (139)
Dining (15)
Room & Suite (15)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 4 hotels in Ennetbuergen
Location
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Value
Travellers' Choice
Situated 450 m above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel & Spa was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property. There are other 9 other restaurants/bars located in walking distance of the resort which offer a wide range of cuisines from around the world. Each room has a flat-screen TV. Some rooms feature a seating area to relax in after a busy day. A terrace or balcony is featured in all rooms. Every room has a private bathroom equipped with a bath or shower. Located at walking distance is the 10,000 m² Alpine Spa featuring an indoor pool, two outdoor pools, a fitness room and different saunas. The Alpine Spa is available for all Waldhotel guests at a daily surcharge of CHF 100 per person per night. The Resort features its own Kids Club, which welcomes children between 3 - 12 years of age.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Spa
Facial treatments
Steam room
Concierge
Dry cleaning
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Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL STYLE
Great View
Languages Spoken
German
298Reviews2Q+A4Room tips
Traveller rating
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Popular mentions
osiris2021 wrote a review 3 Jan
1 contribution
We have stayed in several 5* Hotels, but this resort is definitely the best switzerland has to offer. Staff is super friendly. The rooms have a beautiful setup. there is a selection of different restaurants and foods. The spa offers a very high standard experience.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Christian Sack, General Manager at Burgenstock Hotels & Resort - Waldhotel & Spa
Responded 3 weeks ago
Dear Osiris We want to thank you for your excellent rating. It is beautiful to read your lines about your experience in our resort. We are delighted that the Bürgenstock experience and our hospitality created positive longlasting memories for you and your family. It was a great pleasure welcoming you as our guest, and we hope we will have the chance to be your host again within the near future. Warm regards from Central Switzerland Christian Sack General Manager Bürgenstock Hotels & Resort
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Radka wrote a review Sep 2020
Prague65 contributions25 helpful votes
Absolutely amazing view from our room, spacious suite with elegant design furnishing, extra large walk-in wardrobe. All is clean - anywhere you go! Even the outdoor paths in the whole resort. Perfect staff, extremely helpful and friendly. It is the most important point from our visit there - behavior. From reception, housekeeping, waiters, etc. The dining is perfect. Even you need a grab a small snack, it taste so great. Spa in Bürgenstock - I am speechless. What a view! This hotel is a must to visit and stay.
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Date of stay: September 2020
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Response from Robert Herr, General Manager at Burgenstock Hotels & Resort - Waldhotel & Spa
Responded 25 Sep 2020
Dear Radunkar, thank you very much for your amazing review. With great pleasure we will sent forward this good Feedback to our Team, it is always nice to hear that we were able to create an unforgettable stay for our guests. We hope to welcome you back soon. With kindest regards from the Bürgenstock, Robert P. Herr General Manager
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nathalieseiler wrote a review Sep 2020
Lausanne, Switzerland1 contribution
great product and amazing team. a wonderful getaway for families, couples or wellness. lots of different and tasty food and beverages concepts, beautiful spa with stuning views. Friendy and professional staff. we had a perfect stay!
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Robert Herr, General Manager at Burgenstock Hotels & Resort - Waldhotel & Spa
Responded 22 Sep 2020
Dear Ms. Seller, Thank you so much for your lovely words. We sincerely appreciate your recommendation and would love to welcome you back in the near future. Robert P. Herr General Manager Bürgenstock Hotels & Resort
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Larron O wrote a review Jun 2020
London, United Kingdom24 contributions2 helpful votes
We booked a short trip for the family with a Ice treatment package. Overall the hotel is excellent due to location, service, great SPA and recent construction. Our rooms had views onto the beautiful Burgenstock mountain and the treatments at the SPA my wife and I had were excellent. Staff were generally very nice and helpful. Prices are steep but this kind of place does not come cheap. Only issues: not great for kids with closed kids area due to COVID but most importantly limited access to pools. This hotel is aimed at an older audience so they want to keep noise down in the SPA... Other point: the hotel’s restaurant has good food, great service/ staff and great views but both the selection of foods and wines is rather limited. Would definitely stay again maybe without the kids.
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Date of stay: May 2020Trip type: Travelled with family
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Response from Caroline Lang, General Manager at Burgenstock Hotels & Resort - Waldhotel & Spa
Responded 27 Jun 2020
Dear family LarronO Thank you very much for sharing your excellent feedback with us! We are happy to read that you and your family stayed with us at the beautiful 5* Waldhotel. The team of the Bürgenstock Resort does all to make our guest happy, unfortunately due to the situation the Alpine Spa was not open at the time you were with us. Whenever you come back, take the kids with you, at the Alpine Spa the kids have access and we offer as well the kids club for our youngest guest. We would indeed be happy welcoming you back at our magic Mountain and pleased to create with you and your family new and exciting memories. Summer greetings from Bürgenstock Resort Robert P. Herr - General Manager
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HenrySchw wrote a review Mar 2020
Meilen, Switzerland119 contributions85 helpful votes
We have been last year at the Bürgenstock Resort hotel where we have been very much disappointed. This time, we went to the Waldhotel and are very positively surprised. Yes, the view is very different and yes, the view from the Bürgenstock Resort is unbeatable, however, the Waldhotel also offers a nice view into nature and impressive mountains. The staff is very friendly. Warm welcome upon checkin, in the bar, in the restaurant and during breakfast and checkout. The rooms is very nordic style but quite big and comfortable. The spa is smaller than in the Bürgenstock Resort, however, it is much more calm and I liked the design very much. It offers everything one needs for sauna, steam bath and some chilling in the pool. Also the restaurant verbena was nice. Great value for money and also there, very friendly staff. When planning a trip to Bürgenstock, I strongly recommend to stay at Waldhotel. Have maybe dinner once in the Bürgenstock Hotel where you can enjoy the fantastic view, have a nice dinner but stay at Waldhaus. It became one of our favourites! Thank you to the management and the fantastic staff!
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Date of stay: March 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Robert Herr, General Manager at Burgenstock Hotels & Resort - Waldhotel & Spa
Responded 19 Oct 2020
Thank you so much for your fantastic feedback!
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PRICE RANGE
US$469 - US$775 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of NidwaldenEnnetbuergen
NUMBER OF ROOMS
137
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Frequently Asked Questions about Burgenstock Hotels & Resort - Waldhotel & Spa
Which popular attractions are close to Burgenstock Hotels & Resort - Waldhotel & Spa?
Nearby attractions include Glasi Hergiswil (3.6 miles), Uferpromenade Weggis (3.3 miles), and Verkehrshaus der Schweiz (4.5 miles).
What are some of the property amenities at Burgenstock Hotels & Resort - Waldhotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Burgenstock Hotels & Resort - Waldhotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burgenstock Hotels & Resort - Waldhotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Burgenstock Hotels & Resort - Waldhotel & Spa?
Conveniently located restaurants include Gasthaus Schlussel, BOLERO Restaurante, and Richemont Gastronomie.
Are there opportunities to exercise at Burgenstock Hotels & Resort - Waldhotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Burgenstock Hotels & Resort - Waldhotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Burgenstock Hotels & Resort - Waldhotel & Spa offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Burgenstock Hotels & Resort - Waldhotel & Spa?
Many travellers enjoy visiting Winkelrieddenkmal (2.9 miles), Kapelle Maria zum Schnee - Kniri-Kapelle (3.0 miles), and Kapuzinerinnenkloster St. Klara (3.0 miles).
Is Burgenstock Hotels & Resort - Waldhotel & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.