We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 17 hotels in Neuss

Hotel Fire & Ice

135 reviews
Save
Traveller (82)
Room & Suite (31)
Dining (15)
Overview
  • Excellent66%
  • Very good28%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“indoor skiing”(2 reviews)
“ski resort”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (135)Write a Review
Filter reviews
43 results
Traveller rating
27
13
2
0
1
Traveller type
Time of year
LanguageEnglish
More languages
27
13
2
0
1
Show reviews that mention
All reviewsindoor facilitiesindoor skiingski resortnice roomsslopethemebeginnersalpinediscohallboardingconference
FilterEnglish
Updating list...
1 - 5 of 43 reviews
Reviewed 19 October 2017

What a fantastic find ! We arrived at the Hotel to find friendly staff dressed in authentic costumes, after check in we made our way to one of the feature rooms and were immediately taken back. The Rooms were spotlessly clean, spacious and well laid...More

Thank Dave T
Response from Melanie F, Assistenz der Bereichsleitung at Hotel Fire & IceResponded 20 October 2017

Dear Dave T, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss

Reviewed 29 August 2017 via mobile

Interesting hotel, well maintained and lots to do for the family. The view of the indoor ski piste from the dining area is very good. The breakfast was very good and the hotel extremely clean. But it was all ruined by the bad service in...More

Thank Julie M
Reviewed 6 July 2017 via mobile

The room size is average. The service good. On warm days the room is hot and uncomfortable. The bathroom was smelly and needed attention. The area for conferences is good with sufficient drinks and snacks.

Thank CHFEF
Response from Melanie F, Assistenz der Bereichsleitung at Hotel Fire & IceResponded 28 July 2017

Der CHFEF, thank you for your review. We will check the air condation. With kind regards

Reviewed 13 January 2017

Me and my 8 year old daughter stayed here to utilize the indoor ski hall. It was awesome. It is a perfect slope for beginners to learn how to ski or snowboard. My daughter had a blast. They also have a really cool putt-putt golf...More

Thank Jake T
Response from Melanie F, Assistenz der Bereichsleitung at Hotel Fire & IceResponded 20 January 2017

Dear Jake T, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss

Reviewed 17 September 2016 via mobile

We stayed in this hotel because it was recommended by the group we were with. We were surprised to learn it was an indoor ski hall. It was a nice resort with plenty of restaurant options, great breakfast, nice rooms. The outdoor restaurant was my...More

Thank Mary Ellen C
Response from Melanie F, Assistenz der Bereichsleitung at Hotel Fire & IceResponded 19 October 2016

Dear Mary Ellen C, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss

PreviousNext
1234569
Add Photo Photos
Traveller (82)
Room & Suite (31)
Dining (15)
Pool & Beach (2)
Hotel & Grounds (95)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Bathroom (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite