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Mercure Duesseldorf Neuss

Traveller (72)
Room & Suite (38)
Dining (16)
Overview
Am Derikumer Hof 1, 41469 Neuss, North Rhine-Westphalia Germany See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)
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Traveller rating
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12
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LanguageEnglish
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50
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All reviews nice hotel large room nice dinner quiet area free parking s bahn station stayed here for nights business trip motorway outfit hbf
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1 - 5 of 179 reviews
Reviewed 1 week ago

Stay was comfortable and relaxing. Distance to the train station, 1 km, gave me a healthy walk, back & forth. The very quiet neighborhood was refreshing, though some might find it lonely. Train station, Norf, is not on RE and ICE halts; Only S-bahn seems...More

Review collected in partnership with Accorhotels.com
Thank Anand V
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 1 week ago

Dear Anand, Thank you for your Review. we are pleased to hear that your stay was statisfied, B. Keijsers Front Office Manager

Reviewed 4 October 2018

This hotel is tired and a much needed refurbishment is long overdue. A terrible smell of bad drains haunted my stay, and I couldn't get a wi fi connection in my room; but I did have a nice breakfast, with freshly cooked eggs to order...More

Review collected in partnership with Accorhotels.com
Thank scordon1
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 5 October 2018

Dear scordon1 Thank you for your review. We want to appologize for the inconvience during your stay. All rooms have a wifi connection, if you have problems with the connection please ask our reception staff. We will try to help our guests to connect the...More

Reviewed 27 September 2018

Roomy space, well maintained facilities, surrounded by huge area of country landscape, good breakfast. Hotel runs its own above-average restaurant, but for those who looks for more variety, three restaurants are just within 10 minute walk. Also reachable within 10 minutes is EDEKA and dm....More

Review collected in partnership with Accorhotels.com
Thank Da-Wu C
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 1 October 2018

Dear Da-Wu C, thank you for your review! We are pleased to hear that your stay was statisfied, Regarding your point about the air conditioning, we hope that we can solve it soon. Bart Keijsers Front Office Manager

Reviewed 1 September 2018 via mobile

Stayed here for 2 nights. Quiet area outside Neuss. Rooms a good size, restaurant had nice food and good breakfast. Staff friendly, car park €3 per night. Train station close by as well as motorway. Would recommend if looking for quiet area as is also...More

Thank P-Clare
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 10 September 2018

Dear P-Clare, Thank you for your review. We are very happy that everything was to your satisfaction. We hope to see you again soon as a guest in our hotel. Susanne Schneider Reception Manager

Reviewed 23 July 2018

The hotel is nice and personnel always helpful giving a smile. Das ist das beste!! However, wifi was not so good and there is nothing to see around. Only one restaurant close. Nice for walking and very quite neighbourhood. It´s 1 hour far from Duesseldorf...More

Thank Irasema C
Response from Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf NeussResponded 29 July 2018

Dear Irasema C. Thank you for your review. We are very happy that you enjoyed your stay in our hotel and that you were satisfied with our service. We hope to see you again, soon. Susanne Schneider Reception Manager

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About
Description
Neuss, the green city, is conveniently located close to highway A57 and only 30 minfrom fairs, airports, Düsseldorf, Cologne and Europes biggest indoor-skitrack. 4-star hotel with 115 rooms, meeting More rooms, restaurant, bar, terrace, and outdoor swimming pool. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
115
Price range
US$47 - US$303 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel
Also Known As
Accor Duesseldorf Neuss
Location
Germany > North Rhine-Westphalia > Neuss
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
115
Price range
US$47 - US$303 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel
Also Known As
Accor Duesseldorf Neuss
Location
Germany > North Rhine-Westphalia > Neuss
Photos
Traveller (72)
Room & Suite (38)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
brenda n
8 October 2017|
AnswerShow all 2 answers
Response from Philip-be | Reviewed this property |
Not really ! In the lobby there are some steps to go to the elevators and the glass doors between the hallway are very tight to open. With a wheel chair in my opinion its almost impossible however this is not a bad hotel.
0
Votes
brenda n
8 October 2017|
Answer
Response from Philip-be | Reviewed this property |
No not really, however this is not a bad hotel . There are a few steps to go to the elevators.The elevatordoor is narrow and the glass doors between the elevators and the hallways are so very tight that you have to be strong... More
0
Votes
Room Tips
"I was in a back room so vey quite and calm"
Stefano_BLL
22 Apr 2017
Read review
"Do not accept a room the looks out on the front parking lot."
842kristinad
29 May 2016
Read review
"Make sure to ask for non-smoking."
Monica_VX
3 Oct 2014
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"Ensure you explicitly book a non-smoking room or you'll get stuck in a smelly room. Ask not to stay on..."
PaulC505
27 Sep 2014
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