We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Steigenberger Inselhotel

avatar-imageavatar-imageavatar-image
Traveller (757)
Room & Suite (161)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Winter Special: Up to 35% off
Breakfast included
£108
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#4 of 35 hotels in Konstanz
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
A relaxing sanctuary: Our 5 star hotel welcomes guests in a former Dominican cloister on a small private island by the old town of Konstanz. The picturesque setting as well as the unrivalled combination of modern luxury and historic ambience characterise the charm of the location. Also in the rooms and suites, guests can look forward to the considerable comfort, stylish interiors as well as a wonderful view of Lakes Constance. Celebrate in styles: Whether a romantic wedding celebration or successful business banquet - the unique atmosphere of the cloister island makes any event a truly unforgettable experience. Our six representative rooms offer space for up to 400 people whilst the attentive service, excellent cuisine and state of the art audio visual equipment leave no wish unfulfilled. Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Luxury
Languages Spoken
English, French, German, Italian
Hotel links
Special Price:Welcome Special: 10% off
2832Reviews18Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,536
  • 897
  • 282
  • 75
  • 42
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Eric Hans B wrote a review Oct 2023
United States74 contributions28 helpful votes
+1
Hotel's Favourite
This is a hotel of superlatives: wonderful staff throughout, excellent breakfasts and lunch, comfortable bed and room which are well-furnished, quiet. It’s a historic building but not in the Old Town (Altstadt), half-timbered sort. It’s a former Klöster. It’s also direct on Bodensee. I only wish I stayed when I could have enjoyed the private beach and the Seerestaurant Terrace. This is my 4th Steigenberger hotel. They are outstanding properties. This one is no exception. Kudos to the entire Steigenberger Inselhotel Team! Thank you for a wonderful stay.
Read more
Date of stay: October 2023Trip type: Travelled solo
Room Tip: Guests can easily walk to hotel from the Konstanz Bahnhof. Don‘t hesitate to splurge on a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
xv17p88 wrote a review Aug 2023
Horb am Neckar, Germany62 contributions113 helpful votes
+1
Let me start by outlining that we have been to this hotel quite a number of times the last years. It excels with its position right at the waterfront of Konstanz. The rooms partially offer stunning views of the lake and the terrace was always a nice place to sip a drink or have a good lunch/dinner. That’s about it talking about the positive aspects of this hotel today. Not only you would expect something special looking at the prices they are asking for, they are today not even able to deliver on the basics. Some examples: although we had an upgrade voucher for a Suite this time, the room was rather small, but the biggest problem: it was shabby and dirty. Mold in the bathroom, broken cosmetic mirror, sink not working properly, no single corner of the room you really wanted to have a closer look at, the bed old and tired as well and in miserable optical condition, floor scratched and dirty - the list goes on. The potential jewel, the terrace, is managed badly: breakfast was served by friendly junior staff, but apparently at the beginning of their training and with no supervision, resulting in a load of uncleaned tables, wesps all over the place with jam and honey pots placed along the sides as an attempt to get rid of them, etc - not a place to feel comfy. I stop it here with my personal highlight: on the first evening I received an email from the hotel general manager, asking about my satisfaction. I answered expressing my dissatisfaction and asking for a change of room. I was promptly promised to hear back at short notice - after 2 days I received this morning when checkin out a standard reply with the usual BlaBla. Unfortunately every experience I made during my last 2 days felt like a rip-off. They are apparently milking this place as longs as that works. For us it certainly has been the last visit. Please avoid to be ripped off and choose some other nice places around, like the Riva Hotel or 47 Grad, just to name 2 good alternatives. I want not to miss to praise the junior staff in training. They are apparently left alone with a rather unpleasant situation and are still trying to do their very best, despite we could witness a couple of situations where there have been criticized harsh by apparently more senior staff. Unfortunately it rather sounded like accuses than training. Guys: it’s because of you that this review is voted with 2 stars instead of one! Chapeaux.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Simply avoid - until there is no radical change in Management and a thorough rennovation of this...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 16 Aug 2023
Dear Mr. Kleinkauf it is unfortunate to hear that your last visit to Hotel Steigenberger Inselhotel did not meet your expectations. Your detailed feedback is extremely helpful to reconsider and improve our services. We appreciate your loyalty and regular trust in our hotel. We are very pleased to hear that you enjoyed the location of our hotel and the view from the rooms. However, we regret that you were dissatisfied with the condition of your room and the service on the terrace. It is our goal to provide our guests with an exceptional experience and we are sorry that in this case we did not meet your expectations. I would like to take your comment as an opportunity to explain to you why the Steigenberger Inselhotel could not give you an upgrade to a junior suite. Due to the fact that you booked your deluxe room at short notice and wanted to redeem your voucher upon arrival, the hotel could not offer you our 2 junior suites in the hight season. None of the junior suites were available when you arrived. Of course, this does not excuse the fact that I did not answer your inquiry personally. Your positive feedback about our junior staff is very encouraging. We strive to create a supportive and nurturing environment for our employees, and we will certainly continue to work on improving our training and mentoring efforts. We regret that your experience was less than optimal and hope that we will have the opportunity to meet and exceed your expectations in the future. Best regards Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Amy N wrote a review Aug 2023
Munich, Germany4 contributions1 helpful vote
We booked a deluxe double room with lake view for our anniversary trip and even sent the hotel an email ahead of time to ask for a nice room reservation. At the end we got a room at the top with slanted roof and 3 tiny windows facing the lake, unless you stand right at the window looking to the lake, you can’t see much… we complained and they said we arrived too late so all nice rooms were given away (we arrived around 3pm which is the time to check in!!!!), we mentioned that we sent an email about reserving a nice room for us. Back and for, we requested for a full refund and the manager refused this option, he didn’t try to find a solution, all he could say was that we came too late to check in and nothing they could do for us!!! At the end we had to even suggest a solution for him that he could show another non-lake-view nice room for us and refund us the difference. He offered us a garden view room, and no credit back, only compensation is free parking for the night. As a manager, he didn’t try to facilitate, find a solution nor even apologize for what happened. The female staff who showed us the room was the one actually apologized for the bad experience we faced. Anyway, very nice and beautiful hotel, but customer service is definitely not a 5 star standard!!!!
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 6 Aug 2023
Dear Van N, We are sorry to hear that your experience with us did not meet your expectations. The satisfaction of our guests is very important to us and we regret that in this case we could not meet your expectations. We understand your disappointment regarding the room and customer service. It is our utmost concern to provide our guests with a pleasant stay and we regret that in this case we could not meet your expectations. Your experience is very valuable to us and we will use it to further improve our service. We hope you will give us the opportunity to improve your experience in the future. With kind regards Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Caroll N wrote a review Jul 2023
2 contributions1 helpful vote
I do like this hotel, and is very nice and classy. However, do watch out which room they give you. The rooms on the fourth floor cannot be reached by the elevator you have to walk with your suitcases from the third floor to reach the fourth floor. I had room 402, which was very small (tiny!), had slanted walls and a tiny bathroom. I could not even stand up in the shower, but had to duck down under the showerhead. Showerhead fixture showed mold. Small window with no curtains, just a cheap shade. No closet, just an open space to hang your clothes, No bathroom mats, you must stand on the bare floor. Complaint during my stay showed no reaction, not at check-out either. All in all an unpleasant experience for a hotel that charges luxury hotel room prices..
Read more
Date of stay: July 2023
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Do not accept rooms on the 4th floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 18 Jul 2023
Dear Carneub, Thank you for sharing your experience with us. We are sorry to learn that you were not completely satisfied with your stay. At the Steigenberger Inselhotel, we strive to provide all of our guests with the highest level of comfort and convenience. We strive to provide our guests with the best possible service and hospitality at every opportunity. While we understand your disappointment in this instance, please be assured that we take all feedback seriously and use it to improve our service in the future. Thank you for taking the time to bring this matter to our attention. Yours sincerely Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Paula N wrote a review Jul 2023
Greater London, United Kingdom760 contributions392 helpful votes
We have just returned from a two week holiday staying at this excellent hotel. We had previous stayed here the same time last year but unfortunately my husband came down with covid and that was the end of our trip. This time it was amazing. We stayed in the same junior suite (129) as last time and it was perfect. Service, staff and food are all excellent and we wouldn't hesitate to stay again if we returned to Konstanz. As a tourist the hotel issue you with a Bodensee West card which gives you free travel on the buses and trains covering a large area. We made use of this and visited some beautiful places all around the lake and up the Rheine. Don't miss Stein am Rhein, Engen or Gottleiben - beautiful places. Thank you.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 7 Jul 2023
Dear Speges, Thank you for your wonderful review and feedback! We are happy to hear that you had an excellent stay with us at Steigenberger Inselhotel. We appreciate your kind words about our service, staff and food. It is also nice to know that our guests enjoy taking advantage of the Bodensee West Card, which gives them access to many destinations in the region. Our team works hard to make every guest feel welcome and comfortable during their stay. Thank you again for your kind words - we look forward to welcoming you back soon! With kind regards Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Traveler625 wrote a review Jun 2023
Virginia12 contributions15 helpful votes
I had a great time at this hotel. First of all, it is beautiful! It was a monastery that has been turned into a hotel. I thought the decorations and furnishings were appropriate for the theme. We ate at the hotel restaurant a few times and the food was always very good. Also, sitting by the water to eat our meals was so lovely! The staff was very helpful, we had one waitress who was absolutely fantastic at dinner one evening. The location of this hotel couldn't be better, beautiful lakefront property. I would come back here in a heartbeat!
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 20 Jun 2023
Dear Traveler, Thank you for your feedback! We are delighted that you enjoyed your stay at Hotel Steigenberger Inselhotel. Our goal is to provide our guests with a unique experience and we are pleased to hear that we have achieved that goal. We appreciate your comments about the facility, food and service. It is our commitment to provide high quality products and services. In addition, we appreciate the positive comments about the hotel's location. We look forward to your next visit to Hotel Steigenberger Inselhotel! With kind regards Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Passenger689662 wrote a review May 2023
1 contribution
+1
This was literally the best hotel ever! The entire staff was absolutely fantastic. The room was lake front on lake constance with a view of the Swiss Alps. The room itself was gorgeous and spacious. The restaurant was great and the beer garden was fantastic.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Best vacation ever
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 17 May 2023
Dear Passenger, Thank you so much for the wonderful review! We are delighted to know that your stay at the Steigenberger Inselhotel was a great experience. We strive to provide quality service and comfortable accommodations that will make our guests feel right at home. The location and view of Lake Constance and the Swiss Alps is truly breathtaking, and we are glad you were able to enjoy it. Thank you again for taking the time to share your feedback with us, we really appreciate it. Best Regrads Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lee D wrote a review Mar 2023
Elsenham, Essex9 contributions2 helpful votes
It's frustrating to see this once great hotel reduced to a quick buck party venue at the expense of normal guests whose restful time is trashed. Rhine restaurant closed yet again ? Dominica restaurant waitress was rude and hopeless , and not wearing the traditional uniform that was once a pleasure to see. Breakfast menu has been reduced with no orange pressè . General Manager nowhere to be seen and not a patch on the previous manager. The Chinese ownership and aßet stripping culture is now really starting to show, such a shame.
Read more
Date of stay: March 2023
Value
Location
Service
Room Tip: Get the General Manager to assure you tha there won't be a huge crass party to ruin your trip....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 21 Mar 2023
Dear Lee D.., Thank you for taking the time to provide us with your feedback following your stay at Hotel Steigenberger Inselhotel. We are sorry to hear that you did not find the hotel to be up to your expectations. As a hotel, we strive to provide our guests with exceptional service and quality, and we regret that this was not reflected in your experience with us. Our focus is to ensure that all of our guests feel welcomed and at ease during their stay, and we are disappointed that this did not happen for you on this occasion. We take all feedback seriously and continuously explore ways in which we can improve our services. Once again, thank you for bringing these matters to our attention. Best Regards Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Spwilson13 wrote a review Mar 2023
Wiesbaden, Germany299 contributions193 helpful votes
Inept staff What I call cruise ship dining where there are periods where no food or drink is available Had to get my own drinks to enjoy on the patio because the bar wasn’t open My suite has a patio but no table or chairs to sit out on it. It did have the ashtray!! Yay!!! Spa area is a joke. The food at the restaurant is bland and uninspiring. Would have rather had Asian food delivered. Bartender is inept at making drinks. Couldn’t even make an old fashion. And apparently the cook in the morning doesn’t understand fried egg sunny side up. Had it not taken an eternity for her to get to cooking my eggs I would have made her do it properly. Loud event party until 2 a.m. - staff does nothing; obviously they prioritize parties over the other guests well being Breakfast was mediocre at best. This is a 3 star hotel trying to pass itself off as a 4 star. Sadly it’s not worth the price. It’s your typical German run hotel where you should just be honored to stay there. There are no friendly faces here. The staff doesn’t care about guest experiences and just makes excuses when they fall short. Sadly it occupies a beautiful piece of property with great views. But that alone is not worth the sub-par experience. Save your money and stay elsewhere.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Don’t stay here
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 19 Mar 2023
Dear Spwilson13, Thank you for taking the time to share your experience with us. We appreciate your thoughtful feedback and take it very seriously. At Steigenberger Inselhotel, we strive to maintain a high quality of service and ensure all our guests have a pleasant stay with us. While we regret that your stay was not as expected, we hope that you enjoyed the stunning views from our property. We aim to provide the best possible hospitality experience for all our guests and thank you for bringing your concerns to our attention. Best regrads Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Adrian_COLCHESTER wrote a review Nov 2022
Colchester, United Kingdom235 contributions76 helpful votes
+1
I was heading for a meeting in Italy and decided to take a couple of nights break on the Bodensee (Lake Constance). The room was comfortable with a wonderful view over a Germany and Switzerland with the snow capped alps visible. It is worth choosing a room with a view. I had a good ,though expensive dinner in the stube on one night although the meal lacked generosity. The location is not only great because of the view from the rooms, but walking out of the hotel turn left and within 5 minutes walk you are at either the harbour or the old town Having been not entirely enthusiastic about dinner, the breakfast is outstanding. I have had many breakfasts in German hotels and I think this hotel’s breakfast may be the best. Great bread, lots of choice, but what made it particularly impressive was the care taken over the presentation particularly of the hot items. There were a few strange quirks. For example the shower in the bathroom has no basin and so the water spreads . I had to use some of my towels and these were not replaced. Also on the second day I discovered that the chairs that had been on my balcony on day 1 had been removed. So not perfect, but overall the strengths far outweigh any small weaknesses so 5/5
Read more
Date of stay: November 2022Trip type: Travelled solo
Room Tip: Choose a room with a Lake view and preferably a balcony.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Swieca, Geschäftsführer at Steigenberger Inselhotel
Responded 7 Nov 2022
Dear Adrian Colchester, It’s always a pleasure receiving compliments from our guests, especially such generous comments from people travelling the world, such as you. The experience and feelings you mention are something which can be sensed only from within. The amazing historically design of our hotel would not be the same if it weren’t for the synergy between you, our guests, and us as staff, being always there for you and because of you. I do believe you felt it– thank you for giving us your trust and thank you in advance for coming back. Stay well & regards, Thomas A. Swieca General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Konstanz area.
PRICE RANGE
£109 - £170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
steigenberger inselhotel konstanz, steigenberger inselhotel hotel konstanz
LOCATION
GermanyBaden-WürttembergKonstanz
NUMBER OF ROOMS
102
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

STEIGENBERGER INSELHOTEL - Updated 2024 Prices (Konstanz, Germany)

Frequently Asked Questions about Steigenberger Inselhotel
Which popular attractions are close to Steigenberger Inselhotel?
Nearby attractions include Old Town (Niederburg) (0.2 miles), Konstanzer Münster (0.1 miles), and Constance Harbour (0.2 miles).
What are some of the property amenities at Steigenberger Inselhotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Steigenberger Inselhotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Inselhotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Steigenberger Inselhotel?
Yes, parking is available to guests.
What are some restaurants close to Steigenberger Inselhotel?
Conveniently located restaurants include Meera Restaurant, Constanzer Wirtshaus, and Brasserie Colette Tim Raue.
Are there opportunities to exercise at Steigenberger Inselhotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Steigenberger Inselhotel located near the city centre?
Yes, it is 0.06 miles away from the centre of Konstanz.
Are any cleaning services offered at Steigenberger Inselhotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Inselhotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Inselhotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.