We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Mercure Hotel Frankfurt Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Hotel Frankfurt Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

928 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 472: English reviews
Pune, India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

The hotel is good enough and is very near to airport. So when you want to fly out early int he mornings, it is a good option. It also has shuttle to the airport. The corridors of the hotel give you a very dated feeling. the rooms are ok. Washrooms are also clean and with bath tub. Not very common... More 

Helpful?
Thank KovilN
Eskilstuna, Sweden
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

I checked in quite late and planned to go to bed as soon as possible. I had a room on floor 4, unfortunately I don’t remember the number. After a while in that room, before going to bed, I discovered that the bed was crawling with bed bugs. So disgusting! When I talked with the guy working in the reception... More 

Helpful?
2 Thank S4ra
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Beware of this guest. S4ra brought bed bugs to the hotel. The two rooms this guest was in were immediately disinfected. A check of all other rooms revealed that no further rooms were affected. The extermination company confirmed that the contamination was fresh. S4ra tried to extort payment by threatening to publish bad reviews. We reassure all of our guests... More 

Travellers are raving about these Kelsterbach hotels

Dollar, United Kingdom
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Not the easiest place to find with the current road construction work round the airport; that said rooms were spacious, clean, well-equipped and the breakfast was very enjoyable. Good for business, wouldn't really recommend it as a leisure destination and a bit off airport so although cheaper than the on-airport hotels it's still a bit of a faff to get... More 

Helpful?
Thank Shinergise
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Shinergise, Thank you very much for your review. We encourage you to use our online check in and check out possibility during your next stay. We look forward to welcoming you again soon. More 

Vienna, Austria
Level Contributor
466 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 3 weeks ago

I guess you can say nothing, if a well equipped hotel close to one of the major European airports is just 60€/night and as nice as this Mercure hotel. The breakfast buffet was very good, the staff nice and the rooms spacious. I have also stayed in the Ibis hotel in Kelsterbach, which might be 10 bucks cheaper. I prefer... More 

Helpful?
Thank derflieger2003
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your excellent review, derflieger2003! Please return again soon to the Mercure Hotel Frankfurt Airport. More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Awful, awful, awful hotel, rooms place. First what we have founded - disgusting smell and after dirty closet. Secondly... hairs in bedding. Please, avoid this hotel, if you can. By the way, bottle of the still water here 7,5€

Helpful?
Thank Puiku
Gloucestershire
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 October 2016

This might be good for a domestic stopover on the way to the airport, but not a great solution for business in Frankfurt. The walk to Kelsterbach station is pleasant enough, but my return journey from the city was time consuming. There's a timetable for the airport shuttle bus at the hotel, but very little information at the airport which... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank JoBoGloucestershire
Stockton on Tees
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2016

The hotel was very basic , reception staff friendly. I arrived into the airport late and couldn't locate the shuttle so got a taxi. There's no trimmings to the room or bathroom but it was sufficient. Breakfast wasn't included ( Via booking.com ) so I paid EURO19 which was excessive but the breakfast was fine. All the staff I spoke... More 

Helpful?
Thank twirly82
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016

The hotel is nowhere near the airport, although it has a free shuttle bus shared with ibis that makes up for that. The hotel clear shows the age it has in some aspects such as the bathroom. The breakfast is very good, but very expensive if we consider it is breakfast and not lunch or dinner.

Helpful?
Thank Marco M
Northeast US
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2016

The worst internet ever. It was like connecting to the internet 10 to 15 years ago. There is a free really slow connection that took me an our to connect to with my MacBookPro after the desk agent had to call technical support and change a bunch of stuff on my computer (JUST TO CONNECT!) Not acceptable for a business... More 

Helpful?
Thank VicoMcKeon
Pretoria, South Africa
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016

The hotel is about 5 minutes by bus from the airport. There is an airport shuttle bus that leave every 30 minutes or so that can be used at an additional cost but there is no limit on the amount of times you can use the shuttle once paid for. The hotel staff was friendly and rooms was clean and... More 

Helpful?
Thank arpegiator
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your great review, arpegiator! Please return again soon to the Mercure Hotel Frankfurt Airport. More 

166 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (146)
Viewed
Room/Suite (35)
Viewed
Bathroom (12)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (5)
Viewed
Dining (3)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (6)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kelsterbach
0.3 mi away
Ibis Frankfurt Airport
Ibis Frankfurt Airport
#2 of 7 in Kelsterbach
1,006 reviews
1.0 mi away
NH Frankfurt Airport
NH Frankfurt Airport
#1 of 7 in Kelsterbach
1,222 reviews
2.0 mi away
Sheraton Frankfurt Airport Hotel & Conference Center
Show Prices
Show Prices
Show Prices
3.0 mi away
MEININGER Hotel Frankfurt/Main Airport
2.8 mi away
Steigenberger Airport Hotel
Steigenberger Airport Hotel
#29 of 274 in Frankfurt
2,545 reviews
2.1 mi away
Hilton Garden Inn Frankfurt Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Region: Germany > Hesse > Kelsterbach
Price Range: £46 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, ACCOR, HotelTravel.com and Odigeo so you can book your Mercure Hotel Frankfurt Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Frankfurt Airport staff and other travellers.
6 questions
Ask a question
California
Penang Island, Malaysia
over a year ago
Bengaluru, India

See all questions (6)

Questions? Get answers from Mercure Hotel Frankfurt Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms above the first floor (as I've said about that Level !!!)”
 of 5 bubbles robertah2014, 22 Sep 2016 | Read review
“Ask for a room far away from the rooms designated for Chinese groups.”
 of 5 bubbles 830nicolasd, 26 Jun 2016 | Read review
“Near the lift is good and easy with luaggae”
 of 5 bubbles 11Travelstar11, 8 Jun 2016 | Read review
“Upperfloor is very good”
 of 5 bubbles Travelstar3, 8 Jun 2016 | Read review
“look at the room before you move in”
  • There must be rooms facing the lake. That should be a nicer view
 of 5 bubbles 617sebastiana, 5 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay