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Best Western Hotel Frankfurt Airport Neu-Isenburg

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Best Western Hotel Frankfurt Airport Neu-Isenburg
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42 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Randers, Denmark
Reviewed 2 weeks ago via mobile

Booked the room in advance, for a late night arrival from Airport. There is a Parking area just across the Hotel. However, there were no space there or around the Hotel. Parked illegal in quite a distance. Elderly, but somewhat polite "Night watch" made the check in okay. Quite big room on 8th floor. Big flat screen, coffee maker, comfortable...

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Thank Brian F
Stockport, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 26 November 2016

This is the second time I've stayed here and I wasn't disappointed. The hotel has very spacious rooms and the view over Frankfurt and the surrounding area from the higher floors is fantastic. The restaurant is located on the 19th floor, so this view is afforded to you as you are sitting down in to morning to the excellent breakfast...

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Thank Andrew F
About Hotel's Favourite Review
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear Guest, Thank you for your stay at our hotel and for your comments and great ranking. They are very important to us and will enable us to improve our service in the future. We are delighted that you enjoyed the new refurbished rooms and satified with our breakfast offer and would be glad to welcome you soon again. With...

Dublin, Ireland
Reviewed 21 February 2017

The good: rooms were a very decent size, beds and pillows comfy, bathroom roomy and shower strong.. Not so good: Strange smells, especially in the corridors/lift and Nickelodeon only english language station I could find.. Quite good: Breakfast (included in price) was plentiful with both cooked (great sausages) and continental choices catered for. Staff helpful. Overall a good choice for...

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Thank tigereye39
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear guest, Thank you for your stay at our hotel and for your detailed feedback. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

County Dublin, Ireland
Reviewed 20 January 2017 via mobile

The lobby of this hotel has the look of a run down hostel and has a constant bad smell. Check in was very slow & I had very low expectations at this stage. However, when I got to my room I was pleasantly surprised. It was very spacious, comfortable, clean & modern. The bathroom could do with an upgrade but...

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2Thank lauralaura2017
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear guest, Thank you very much for your stay at our hotel and for your comment. They are very important for us and will enable us to improve our service in the future. We have discussed your points in our management meeting to enhance the areas which has been mentioned. We would be glad to welcome you again in the...

Lenox, Massachusetts
Reviewed 13 January 2017 via mobile

I last stayed at this hotel one year ago and swore that I would not return; however, my German colleague booked the room and I had to comply. Happily, I found that the room were updated to be much more modern and friendly. The wifi worked fairly well. The breakfast remains generally meager and stale: hardly welcoming sight the first...

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Thank FJV2
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear guest, Thank you for your stay at our hotel and for your comment . Your comments are very important to us and will enable us to improve our service in the future. We are delighted that you enjoyed the new refurbished rooms . We would be glad if we could welcome you soon again. With kind regards Michael Thumerer

Kuala Lumpur
Reviewed 8 December 2016

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Thank Ray5
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Pleyben, France
Reviewed 6 November 2016 via mobile

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Thank Kiki d
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Milton Keynes, United Kingdom
Reviewed 14 July 2016

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Thank walki_1
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

London, United Kingdom
Reviewed 31 January 2016

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Thank smiler09
Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Jeddah, Saudi Arabia
Reviewed 10 February 2014

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Thank Sam S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This 4-star hotel in Neu-Isenburg is just a 15-minute drive from Frankfurt city centre and Frankfurt Airport. It offers free Wi-Fi and modern rooms. ... more   less 

Additional Information about Best Western Hotel Frankfurt Airport Neu-Isenburg

Address: Herzogstr. 61-63, 63263 Neu-Isenburg, Hesse, Germany (Formerly EHM Hotel Frankfurt Airport Neu-Isenburg)
Region: Germany > Hesse > Neu-Isenburg
Price Range: £47 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Frankfurt Airport Neu-Isenburg 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Quality Hotel Neu Isenburg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Frankfurt Airport Neu-Isenburg staff and other travellers.
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Questions? Get answers from Best Western Hotel Frankfurt Airport Neu-Isenburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the room the better”
T670GOandrewf, 26 Nov 2016 | Read review
“A re-formed room is best but I don't think they were booking out the un-refurbished ones as they were working on them.”
  • Hallway entrance to room
  • Balcony
walki_1, 14 Jul 2016 | Read review
“Don't bother - go elsewhere. You cannot hear the airport which is probably the only good thing about it.”
HelenP682, 19 Aug 2013 | Read review
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