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    Kempinski Hotel Frankfurt Gravenbruch

    524 reviews
    #1 of 12 Hotels in Neu-Isenburg
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    Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse, Germany
    011 49 69 389880
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    1 room, 2 adults, 0 children12
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    US$184
    Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$167
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    Hotels.comUS$167
    Official SiteUS$184
    Expedia.comUS$167
    TravelocityUS$167
    Hotwire.comUS$167
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$167
    Hotels.com
    US$167
    Official Site
    US$184
    Expedia.com
    US$167
    Travelocity
    US$167
    Hotwire.com
    US$167
    Orbitz.com
    US$167
    Cancelon
    US$170
    TripAdvisor
    US$167
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    Traveller (626)
    Room & Suite (524)
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    Overview
    4.5
    524 reviews
    • Excellent61%
    • Very good22%
    • Average11%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “small lake”(6 reviews)
    “sra bua”(5 reviews)
    “spa area”(5 reviews)
    Hotel website
    011 49 69 389880
    Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse, Germany See on map
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Heated pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
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    Offers from Kempinski Hotel Frankfurt Gravenbruch
    Offers & Announcements: €169 (EUR)
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    Offers from Kempinski Hotel Frankfurt Gravenbruch
    Offers & Announcements: €169 (EUR)
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    Rooms
    10 Jun11 Jun
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    1 room, 2 adults, 0 children
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    Reviews (524)
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    All reviewssmall lakesra buaspa areamain restaurantbeautiful hoteloutdoor poolgreat showerhotel premisesunderfloor heatingquiet areahigh techdeluxe roomricelarge hotellebanese restaurantdouble sinksbig smile
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    1 - 5 of 183 reviews
    Reviewed 4 days ago
    GOOD

    The room was good, really spacious. It was located on the ground floor. The only "issue" was, that it was far away from the entrance and the spa. The outdoor area was really nice, as well as the spa. Staff was really friendly.More

    Thank SabelaGO
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 days ago

    Dear guest, many thanks for reviewing your recent stay. We are very happy to read that we could convince you of our spa area and the team. For your next stay we recommend our Deluxe or Grand Deluxe rooms which are located closer the lobby...More

    Reviewed 5 days ago via mobile
    Cancelled flight

    Our late flight home was cancelled and Lufthansa sent us to this hotel for the night. We got there around 9.30 pm and had to wait forever to check in. Then we had to rush to dinner as they had to close the buffet at...More

    Thank Kjersti S
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 4 days ago

    Dear Kjersti, many thanks for sharing your thoughts. We hope you had a safe trip back home. We are very sorry to read that you did not enjoy your unplanned stay with us. Our buffet is served until 22:00 at our restaurant. For guest who...More

    Reviewed 6 days ago
    Lovely Hotel

    This five star hotel is located about 8 miles outside Franbkfurt centre near the small village of Gravenbruch and aout three miles fron Neu Isenburg. There is little in the predominately high rise apartment village but a good range of services and a large shopping...More

    Thank James F
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 5 days ago

    Dear James, in the name of the entire team we would like to thank you for your lovely feedback and the invested time. It was really a pleasure reading your comments and we hope to welcome you again back soon here in Gravenbruch. Best wishes...More

    Reviewed 4 weeks ago
    Much improved

    I stay at this hotel every 6 months when I fly through Frankfurt. While it has always been comfortable, in the past there have been small glitches. While these were always addressed, they had occurred regularly enough for me to look elsewhere for lodging. I...More

    Thank waiake1
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

    Dear guest, in the name of the entire team we would like to thank you for your feedback. We are very happy to read that you enjoyed your stay and that we could convince you of our service attitude. Please be sure that we will...More

    Reviewed 4 weeks ago via mobile
    Roadtrip stop Frankfurt

    The intention was to go to Frankfurt city but thank goodness we did this hotel close to the city. With stunning location benifits, nice staff, three restaurant inside, spa, pools and a fair share of sun this Kempinski is great. Unlike the Dubai hotel this...More

    Thank TomWildenburg
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 4 weeks ago

    Dear Tom, thank you very much for your laudatory feedback and the kind words. We are all very happy to read that you fully enjoyed your stay. It would be our pleasure to welcome you again back soon. Best wishes Management Team

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Meeting Rooms
    Shuttle Bus Service
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Babysitting
    Airport Transportation
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    Room amenities
    Air Conditioning
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    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Heated pool
    Indoor pool
    Details
    Price range
    US$126 - US$367 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
    Details
    Price range
    US$126 - US$367 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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    Traveller (626)
    Room & Suite (524)
    Dining (97)
    Pool & Beach (62)
    Amenities (20)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
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    Questions & Answers
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    BLo216
    The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
    10 October 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
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    amir s
    20 March 2015|
    Answer
    Response from KempinskiFRA | Property representative |
    Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
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    Google Translation
    HongKongPaulC
    16 March 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
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    123
    Room Tips
    "Rooms at the back have a lake view"
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    "lake view is good"
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    "The hotel is only 3 floors so there are rooms close to the elevator or you have to walk."
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    "If possible ask for the room to be up front. It's a very long and large hotel."
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