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    Kempinski Hotel Frankfurt Gravenbruch

    509 reviews
    #1 of 12 Hotels in Neu-Isenburg
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    Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse, Germany
    011 49 69 389880
    Hotel website
    Priceline
    US$147
    US$142
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    Booking.com
    US$146
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    US$142
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    Hotels.com
    Official SiteUS$147
    Expedia.comUS$146
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Priceline
    US$142
    Booking.com
    US$146
    TripAdvisor
    US$142
    Hotels.com
    Official Site
    US$147
    Expedia.com
    US$146
    Agoda.com
    US$142
    Travelocity
    US$146
    Hotwire.com
    US$146
    HotelsClick
    Orbitz.com
    US$146
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    All photos (1,138) 1,138
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    Certificate of Excellence
    Traveller (571)
    Room & Suite (508)
    Storyboard
    Overview
    4.5
    509 reviews
    • Excellent63%
    • Very good21%
    • Average11%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “sra bua”(5 reviews)
    “spa area”(5 reviews)
    “small lake”(5 reviews)
    Hotel website
    011 49 69 389880
    Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse, Germany See on map
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Heated pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
    All hotel details
    Offers from Kempinski Hotel Frankfurt Gravenbruch
    Offers & Announcements: Free parking
    Offers from Kempinski Hotel Frankfurt Gravenbruch
    Offers & Announcements: Free parking
    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (509)
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    Traveller rating
    101
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    22
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    101
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    Show reviews that mention
    All reviewssra buaspa areasmall lakemain restaurantbeautiful hoteloutdoor poolgreat showerconference facilitieshotel premisesunderfloor heatingquiet areaconference roomricelarge hotellebanese restaurantdouble sinksbig smile
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    1 - 5 of 178 reviews
    Reviewed 2 days ago
    if you don't need to be in the center of frankfurt this hotel would be a perfect choice

    i'v been at this hotel for 3 nights - it's my second visit to this hotel, and it was (again) a perfect visit. first it's a very beautiful hotel located near a small lake and srounded with nature. very nice and helpfull staff. the rooms...More

    Thank itamar b
    Reviewed 1 week ago via mobile
    Small requests Big issues

    This hotel is beyond a doubt a very nice property, location is fabulous and although guestrooms may seem to be smaller, they are well appointed and in great condition. My score goes towards the lack of detail in attention. #1 dirty sheets (reported to hsk...More

    Thank Mourad E
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 6 days ago

    Dear Mourad, many thanks for sharing your thoughts. You are currently attending a conference that booked nearly all of our rooms. When you checked-in we did not had any availability for double rooms in the Gravenbruch wing (close to the lobby and spa) as all...More

    Reviewed 19 February 2018
    Facilities and location great, but the service and price ratio....

    as this is a 5 star hotel plus of course the price paid to it, i would say i expect a lot. Facilities wise, rooms, and food, i would say it is excellent. modern place, high tech rooms, food is very good and spa area...More

    Thank Sheryll B
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 20 February 2018

    Dear Sheryll, many thanks for taking the time to review your recent stay. We are very glad to read that you had a nice stay with us. Please be sure that we will share your comments with the entire team to improve our service. Many...More

    Reviewed 19 February 2018
    Great hotel

    Check in was fast and welcoming. Very good service. Spacious rooms. Nice breakfast. the service at the bar was excellent. The hotel is out of the city so for tourist you need to have a car. 15 minutes from the airport

    Thank Benny L
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 20 February 2018

    Dear Benny, thank you very much for your positive feedback. We are very happy to read that you fully enjoyed your stay with us and we hope to welcome you again back soon. Best wishes Management Team

    Reviewed 18 February 2018
    Our dog was treated like royalty and we enjoyed it

    We stayed 3 nights in this beautiful property. The check in was very efficient. We arrived later in the evening and as regular Kempinski guests we received an upgrade. We informed the hotel that we would bring a dog with us. During checkin the dog...More

    Thank Dutchguy71
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 19 February 2018

    Dear Dutchguy71, in the name of the entire team we would like to thank you for your laudatory feedback. We are very happy to read that you fully enjoyed your stay with us and that your dog was comfortable as well. Our new Asian Steakhouse...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Meeting Rooms
    Shuttle Bus Service
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Babysitting
    Airport Transportation
    Conference Facilities
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Heated pool
    Indoor pool
    Details
    Price range
    US$113 - US$422 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
    Details
    Price range
    US$113 - US$422 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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    All photos (1,138) 1,138
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    Traveller (571)
    Room & Suite (508)
    Dining (97)
    Pool & Beach (62)
    Amenities (20)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
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    Questions & Answers
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    BLo216
    The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
    10 October 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
    0
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    Google Translation
    amir s
    20 March 2015|
    Answer
    Response from KempinskiFRA | Property representative |
    Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
    0
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    Google Translation
    HongKongPaulC
    16 March 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
    0
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    123
    Room Tips
    "lake view is good"
    Read review
    "The hotel is only 3 floors so there are rooms close to the elevator or you have to walk."
    Read review
    "If possible ask for the room to be up front. It's a very long and large hotel."
    Read review
    "Any room but get to know direction carefully"
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