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Kempinski Hotel Frankfurt Gravenbruch

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Traveller (571)
Room & Suite (508)
Storyboard
Overview
  • Excellent63%
  • Very good21%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
“sra bua”(5 reviews)
“spa area”(5 reviews)
“small lake”(5 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: Free parking
Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: Free parking
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (509)
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178 results
Traveller rating
101
47
22
5
3
Traveller type
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LanguageEnglish
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101
47
22
5
3
Show reviews that mention
All reviewssra buaspa areasmall lakemain restaurantbeautiful hoteloutdoor poolgreat showerconference facilitieshotel premisesunderfloor heatingquiet areaconference roomricelarge hotellebanese restaurantdouble sinksbig smile
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1 - 5 of 178 reviews
Reviewed 2 days ago

i'v been at this hotel for 3 nights - it's my second visit to this hotel, and it was (again) a perfect visit. first it's a very beautiful hotel located near a small lake and srounded with nature. very nice and helpfull staff. the rooms...More

Thank itamar b
Reviewed 1 week ago via mobile

This hotel is beyond a doubt a very nice property, location is fabulous and although guestrooms may seem to be smaller, they are well appointed and in great condition. My score goes towards the lack of detail in attention. #1 dirty sheets (reported to hsk...More

Thank Mourad E
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 6 days ago

Dear Mourad, many thanks for sharing your thoughts. You are currently attending a conference that booked nearly all of our rooms. When you checked-in we did not had any availability for double rooms in the Gravenbruch wing (close to the lobby and spa) as all...More

Reviewed 19 February 2018

as this is a 5 star hotel plus of course the price paid to it, i would say i expect a lot. Facilities wise, rooms, and food, i would say it is excellent. modern place, high tech rooms, food is very good and spa area...More

Thank Sheryll B
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 20 February 2018

Dear Sheryll, many thanks for taking the time to review your recent stay. We are very glad to read that you had a nice stay with us. Please be sure that we will share your comments with the entire team to improve our service. Many...More

Reviewed 19 February 2018

Check in was fast and welcoming. Very good service. Spacious rooms. Nice breakfast. the service at the bar was excellent. The hotel is out of the city so for tourist you need to have a car. 15 minutes from the airport

Thank Benny L
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 20 February 2018

Dear Benny, thank you very much for your positive feedback. We are very happy to read that you fully enjoyed your stay with us and we hope to welcome you again back soon. Best wishes Management Team

Reviewed 18 February 2018

We stayed 3 nights in this beautiful property. The check in was very efficient. We arrived later in the evening and as regular Kempinski guests we received an upgrade. We informed the hotel that we would bring a dog with us. During checkin the dog...More

Thank Dutchguy71
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 19 February 2018

Dear Dutchguy71, in the name of the entire team we would like to thank you for your laudatory feedback. We are very happy to read that you fully enjoyed your stay with us and that your dog was comfortable as well. Our new Asian Steakhouse...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$113 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (571)
Room & Suite (508)
Dining (97)
Pool & Beach (62)
Amenities (20)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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BLo216
The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
10 October 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
0
Votes
Google Translation
amir s
20 March 2015|
Answer
Response from KempinskiFRA | Property representative |
Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
0
Votes
Google Translation
HongKongPaulC
16 March 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
0
Votes
Google Translation
Room Tips
"lake view is good"
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"The hotel is only 3 floors so there are rooms close to the elevator or you have to walk."
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"If possible ask for the room to be up front. It's a very long and large hotel."
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"Any room but get to know direction carefully"
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