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Mercure Hotel Duesseldorf Ratingen

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226 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Istanbul, Turkey
Reviewed 31 August 2016

The room was without air conditioning and mini bar. I had to open the window to sleep because the wheater was very hot!! Wifi was not good and you needed minutes to open a hompage. The location was good.

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Helpful?
Thank mahir_tas
Reviewed 20 April 2016 via mobile

Located half was between Dusseldorf and Essen. Easy access to Autobahn. Green surroundings perfect for an evening walk. Comfortable rooms, decent size. Friendly front desk, in specific. You can enjoy a good game of football screening over beer. Mcdonald's across the street to add to your calories and two Gyms also across the road to burn it out - free...

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Thank bambusfloete
Santa Monica, California
Reviewed 15 February 2016

Very courteous, professional staff throughout all departments. Especially the front desk as well as the breakfast personal was great. Complementary access to two gyms across the street - priceless! Very nice offerings at the breakfast buffet.

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Thank Venicead
Sven S, Director of Sales at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear guest, thank you very for your positive review. It is always a pleasure to receive positive feedback. I will share your comments with our front desk and our restaurant team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best...

Oss, The Netherlands
Reviewed 24 December 2015

Hotel: The hotel has a good location next to the highway and close to the airport. It looks nice and has free parking next to it. The free wifi is also good. Price: Low price for what you get if you look around a bit. It feels like avarage until you check the prices close to the airport. Room: The...

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Thank Niels W
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Niels, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Istanbul, Turkey
Reviewed 18 November 2015

Nice room, friendly people. Breakfast way to expensive by bad service. During breakfast time just 2 friendly ladies running around but couldn't handle all tables. Ending up in tables packed with dishes etc. Good location, easy to find.

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Thank Serge V
Reviewed 23 September 2015

Clean hotel, just as we expected. No unpleasant surprises. Perfect hotel for a visit to Movie Park WB. There is a McDonald's across the street. Free parking. Good Wifi. We went there with the family. There's plenty of space for the kids to run around.

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Thank Vladimir H
Hinterbruhl, Austria
Reviewed 15 September 2015

We stayed here overnight before an early flight to Vienna. The room was ok - Tv did not work though (reported to staff) and the heating was a little temperamental. We had dinner before arriving so just had a nightcap before turning in. It seemed as if half the flies in North Rhine Westphalia were in the bar too -...

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Thank Sissy55
Rosengarten, Germany
Reviewed 11 August 2015

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Thank Michael G
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Reviewed 25 July 2015 via mobile

The hotel by itself is fantastic. Very good rooms. Very good restaurant and breakfast. Has in room free WiFi. Very comfortable. However the hotel location is bad. But then again that's how the locality is and one takes an informed decision.

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Thank Santanu D
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Santanu, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 24 July 2015

Unfortunately a mistake in booking meant that two colleagues and myself ended up in 3 different hotels all vaguely called Mercure Dusseldorf. I got the short straw and ended in a place that was a 90 Euro taxi ride from the airport. The hotel itself was fine just miles way from where i intended to be! Actually the late night...

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Helpful?
Thank Sdbsjb
Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Sdbsjb, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
4 star hotel offering 118 rooms. The Mercure Dusseldorf Ratingen is located in the north of Dusseldorf in the Dusseldorf, Duisburg, Essen triangle. The Dusseldorf trade show centre, the airport and the city centre are 15 km away. The Essen trade show centre is 10 km away. Enjoy our restaurant, offering local specialties, and lobby bar. Our library features an open fireplace, a terrace with a charcoal grill and 7 meeting rooms. Free use of the adjacent gym for our guests. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Ratingen

Address: An der Poent 50, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Dorint Hotel Ratingen)
Region: Germany > North Rhine-Westphalia > Ratingen
Price Range: £48 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Ratingen 4*
Number of rooms: 118
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Questions & Answers

Questions? Get answers from Mercure Hotel Duesseldorf Ratingen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park at the MCDonalds site!”
  • bathroom
  • room
 of 5 bubbles icerider82, 24 Dec 2015 | Read review
“Avoid anywhere near reception and don't bother with the Privilege Rooms, they're not worth the additional expense.”
 of 5 bubbles Sergeant1980, 24 Mar 2015 | Read review
“if you are on business trip this hotel is a great chose”
 of 5 bubbles 339jasminap, 14 Aug 2014 | Read review
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