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Shangri-La’s Rasa Ria Resort & Spa

6,438 reviews
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Traveller (5836)
Room & Suite (1212)
Pool & Beach (945)
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“naan”(553 reviews)
“nature reserve”(519 reviews)
“ocean wing”(1,684 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Shangri-La’s Rasa Ria Resort & Spa
Special Rate: Luxury For Less!
Hotel deals
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Reviews (6,438)Write a Review
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4,106
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309
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All reviewsnaannature reserveocean wingorangutan sanctuarycoffee terracegolf courserasa ria resortsand fliesday bedcoast restaurantwater sportscanopy walkhappy hourour honeymoonkids clubindian restaurantcold towels
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1 - 5 of 5,648 reviews
Reviewed 4 days ago

Staff are amazing and the resort is stunning. Food is also great as there are a lot of cuisine options. Ocean wing is better if you want to get away from the crowd. Kids Club is a also great. We are there for 6 days...More

1  Thank Deets73
Hotel's Favourite
Reviewed 14 January 2018

I stayed here for 4 nights in October in a Deluxe room Ocean Wing. The resort is very nice and of the high standard that other Shangri-La properties represent. The room is large and plush with an outdoor hot tub and day bed which is...More

2  Thank JWalker610
Response from Fiona H, General Manager at Shangri-La’s Rasa Ria Resort & SpaResponded 4 weeks ago

Dear JWalker610, Thank you for taking the time to share your feedback on TripAdvisor from your recent stay with us at Shangri-La's Rasa Ria Resort and Spa. I am so pleased you enjoyed your stay and particularly the rooms and facilities available in the Ocean...More

Reviewed 1 week ago via mobile

Fabulous place and very good holiday. Made by the wonderfully friendly and helpful staff. The facilities and first class, the food excellent but what stood it apart for us was the staff. We stayed in the Ocean wing and Special mention to Sopry and Alister...More

2  Thank michael r
Reviewed 1 week ago

Stayed in older part of hotel for three nights in August and was OK really, not exactly luxury but perfectly comfortable. After three nights, had a very early flight to Sandakan and hotel provided a "breakfast to go". Thank you! On our return, decided to...More

3  Thank kurtoid
Response from Fiona H, General Manager at Shangri-La’s Rasa Ria Resort & SpaResponded 1 week ago

Dear kurtoid, Thank you for taking the time to share your feedback with us on TripAdvisor from your recent stay with us. As you have mentioned we have two wings in the resort, our Garden Wing and Ocean Wing that provide distinctly different experiences for...More

Reviewed 1 week ago via mobile

We had an amazing holiday! The staff at the Rasa Ria were all amazing and would do anything to help you. My children where entertained all day, their favorite activity was the junior rangers. Also take the firefly watching trip if possible, it was truly...More

1  Thank Monique D
Response from Fiona H, General Manager at Shangri-La’s Rasa Ria Resort & SpaResponded 1 week ago

Dear Monique, Thank you for taking the time to share your experience with others on TripAdvisor. What a wonderful review and recommendation from your children who attended the Junior Rangers experience, our Rangers will be thrilled to learn this. The next time you return we...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$195 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5836)
Room & Suite (1212)
Pool & Beach (945)
Dining (526)
Amenities (111)
Family and Play Areas (47)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
Jo M
6 February 2018|
AnswerShow all 3 answers
Response from claire o | Reviewed this property |
Hi , it all comes down to different restaurants . I stayed in garden wing ocean view and was extremely happy with the room , resort and the food plus you can go to the other restaurants if you wish . I can't really comment... More
1
Vote
Jo M
6 February 2018|
AnswerShow all 2 answers
Response from mamsamma | Reviewed this property |
I am not sure it it is for all packages, but our stay in the Ocean Wing included complimentary mini bar
0
Votes
polar68
27 January 2018|
AnswerShow all 2 answers
Response from Samuel1118 | Property representative |
Hi polar68, To answer you question, you'll will receive xx amount of F&B Credit for your dinner at Oceano. Feel free to email us if you need further clarification on the resort.
0
Votes
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Room Tips
"Ocean Wing"
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"ocean wing recommended - very spacious and separate pool & breakfast area"
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"For honeymooners or VVIP persons who wish to have more private room you may choose Ocean Wing Premier Room."
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"3rd floor overlooking pool area"
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