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Crystal Centro Resort - Ultimate All Inclusive

Yaşar Sobutay Bulv No: 52, Kemeragzi, Antalya 07112 Türkiye
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Traveller (772)
Pool & Beach (48)
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About

#3 of 3 all-inclusives in Kemeragzi
Location
Cleanliness
Service
Value
The Mediterranean-style Crystal Centro Resort offers a concept that combines city experiences with beach holidays. The hotel covers an area of ​​40,000 m² and is 14 km from Antalya city center and 12 km from the airport. The complex has a 137 m long sandy beach and 6 pools for an unforgettable holiday experience. A specially developed concept and an extensive range of services ensure that young and old can spend a dream holiday and collect unforgettable memories. Daily activities, evening shows, great spa concept, delicious flavors and city life are waiting for you.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Mini golf
Indoor play area for children
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
24-hour security
Baggage storage
Convenience store
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Desk
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Great View
Languages Spoken
English, Russian, Arabic, Dutch and 2 more
Hotel links
Special Deal:Free breakfast with your stay
1079Reviews77Q+A30Room tips

Reviews
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Escape801050 wrote a review Jan 2024
1 contribution
The hotel was lovely and very clean. But we found it was more set up for Russians and Germans. Very hard if you are British even the staff found it hard to understand us. Every night the entertainment was mostly based on Russian/Germany the English was there last language. Also we paid alot of money for this hotel the premium drink like Jack Daniels or Bombay Gin. were not included we had to pay extra. Which was disappointing. The worst part for us was when I had an accident and trying to get them to understand was very difficult. Even the nurse/doctor couldn't understand. We had to get our rep to explain what was going on. It was scary and not a great experience especially when no one can speak English. However the next day we got a lovely plate of fruit and champagne sent to the room as they were aware of a sickness. Very thoughtful. The best part of the hotel for us was the lady in the stall who made (Gomez) I think. Fresh. She was Fantastic and very friendly. She was also very busy every day. We wouldn't go back to this Hotel due to the experience we had.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: This hotel is more catered for families,Russian and Germans British was there last...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 3 weeks ago
Dear Escape801050, First of all we want to thank you for choosing Crystal Centro Hotels. As Crystal Centro Family, our aim is to renew ourselves every day and raise our service and service quality to higher levels. In this regard, we believe that the complaints, criticisms and suggestions from our valued guests will contribute positively to the work we will do as the management. Since the drink brands you mentioned in your comment are premium, they are not included in the all-inclusive scope. We also have many English-speaking staff in our hotel, who are ready to help you. There is a Guest Relations department in our hotel and we have staff who speak English, German and Russian. When we talked to our doctor’s Office and looked at the system, there were no British guests who had an accident. We couldn’t understand where you were examined. Unfortunately, I cannot help you with the details since you did not share your name and the dates of your stay with us. We cannot find out whether you are staying in our hotel or not. In order to assist you, you can contact us in detail via our e-mail address. We kindly request you to inform us regarding your thoughts about this decision, and we would like you to know that we will be pleased to welcome you in our hotel. With our best regards, Serdar Çavuşoğlu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L.m wrote a review Oct 2022
1 contribution1 helpful vote
Hotel's Favourite
Excellent hotel with tons of water features which the boy loved, We went as a family of 3 with our boy being 5 years old. All of the members of staff were excellent and went above and beyond for us especially our waiter and we never felt the need to leave the hotel complex. There was lots of activities for the boy to get involved with but the only slight improvement's I could suggest are below. 1 - a greater selection of kids food as we found it hard to find something that he would eat daily 2 - the hotel app could be better as we tried to reserve a table at various restaurants but got an error message, this made me think I was doing something wrong but after seeking advice the restaurants were fully booked. This can be improved by not having the dates made available if in fact there are no tables free. Thank you for an excellent stay and we hope to see you soon.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Never pre book your transfers, just get a taxi to avoid alot of stress.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KILIT HOSPITALITY GROUP, İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 9 Oct 2022
Dear Lewism; We are very happy with your evaluation of our facility. We always try to provide a worthy service to our valued guests. We will be happy to welcome you again and wish you a healthy and peaceful year. Best regards, Serdar Cavusoglu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gayle R wrote a review Dec 2023
3 contributions1 helpful vote
Food not the best , same food day after day and cold all the time, no good for children to eat nuggets 1 day out of 7 facilities excellent though, sauna swimming pool outside water park great Staff excellent Evening not much entertainment
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 4 Dec 2023
Dear gayler332, First of all, we would like to thank you for choosing our hotel for your vacation and for taking the precious time to share your opinion about our hotel. We always try to provide worthy service to our dear guests. As the Crystal Centro family, our goal is to renew ourselves day by day and raise the quality of service and service to a higher level. In this regard, we believe that criticism and suggestions from you, our esteemed guests, will positively affect the work that we will carry out as leadership. We will be glad to welcome you again and wish you and your family full health, comfort and peace. Sincerely, Serdar Çavuşoğlu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue R wrote a review Nov 2023
8 contributions9 helpful votes
Good points - location is great, rooms are large, mini bar stocked daily, entertainment was quite good on an evening, patteserie for good cakes and basic sandwiches. We paid 50 euros to rent the 4 poster beach hut which included waiter service all day, a lovely bottle of prosecco and fruit platter, the staff were very attentive. Free beach towels, and best pancakes ever. Not so good points - The Food, very poor compared to other all inclusive in Lara Beach. The Italian al a carte restaurant was that poor we walked out, burnt pizza and cold pasta. No food options for little kids. Burger bar advertise hot dogs but don't serve them. The pool is really clean but you need to move sides as one side is in the shade all day. Maid service is hit and miss but sheets were changed once aww and I nearly forgot about the strange looking blanket/tea towel that you are meant to sleep under instead of a sheet, we requested a sheet which was supplied then taken away when the bed was changed Would I return - No there are better 5 star hotels for around the same price.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Sea view was worth the extra money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 17 Nov 2023
Dear guest, First of all, we would like to thank you for choosing our hotel for your vacation and for taking the precious time to share your opinion about our hotel. We always try to provide worthy service to our dear guests.As the Crystal Centro family, our goal is to renew ourselves day by day and raise the quality of service and service to a higher level. In this regard, we believe that criticism and suggestions from you, our esteemed guests, will positively affect the work that we will carry out as leadership. We will be glad to welcome you again and wish you and your family full health, comfort and peace. Sincerely, Serdar Çavuşoğlu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tariq O wrote a review Nov 2023
1 contribution
The good things are organization of the hotel from swimming pools to water slides and beach, also the staff was very friendly and helpful, the services from bars and coffee bars are amazing. but the hotel had a central AC system which had some issues running with the weather conditions, and the internal AC units were in very poor condition, the general cleanliness of the place was okay there are some places that need to be cleaned like the AC filter which was blocked from dust and also the bathroom exhaust fan diffuser. food was below average in my opinion reputative and not fresh and lacking taste.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 15 Nov 2023
Dear tariqo2023 First of all, thank you for choosing our hotel for your holiday and for taking your valuable time to share your opinions about our hotel. We are always trying to serve you, our valued guests, properly. As Crystal Centro family, our goal is to renew ourselves every day and to increase the quality of service and service to higher levels. In this regard, we believe that the criticisms and suggestions from our valued guests will positively affect the work we will carry out as leadership. Your valuable comments you have shared about our staff motivate us to serve you better. Your comments are the most valuable source for us. Our department managers have been informed about the issues mentioned. Every issue that our guests share with us is of great importance to us. We would be pleased to welcome you again and wish you and your family health, peace and comfort. Sincerely, Serdar Cavusoglu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Сергей Щ wrote a review Nov 2023
1 contribution
Yoga teacher is very professional, liked her programm very much. In general comments are positive about the hotel. The kitchen is tasty, the assortment of dishes is also good. We played beach volleyball almost every day
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 5 Nov 2023
Dear _Y8926QX We are very happy that you evaluated our facility. We always try to provide a worthy service to our valued guests. Your comments are very valuable to our management and we are happy that you shared your satisfaction. Please enjoy your holiday and never forget us. We would be happy to welcome you again and wish you a healthy and peaceful year. Kind regards, Serdar Çavuşoğlu General manager Crystal Centro Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarah f wrote a review Oct 2023
Birmingham, United Kingdom9 contributions6 helpful votes
Crystal Centro Hotel is just..OK. It’s in a good location in Lara beach but is definitely not 5 star unfortunately. Food selection isn’t very good & it was hard to find something to eat even at breakfast. Pools are very nice & well maintained, lots of slides for children but we travelled as a couple this time. The beach has a lot of rubbish on it which is disappointing although it is nice to be beachfront. Staff are friendly & helpful and we ungraded to a sea view room for €40 on arrival.. My husband was unwell for the full 4 day stay with upset stomach, unsure whether this was due to the food or a bug. The hotel is clean & tidy, the bed was very hard & uncomfortable though! They did give us additional pillows & anything we asked for they delivered to the room promptly. Maybe we should have just paid extra to go to a neighbouring luxury hotel!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 31 Oct 2023
Dear srhforde First of all, thank you for choosing our Crystal Centro Hotel. Our aim is to provide our guests with unforgettable experiences and we apologise for the shortcomings you encountered during your stay. Please be assured that this is not indicative of our usual standards. Your valuable comments about our staff motivate us to serve you better. Your comments are the most valuable source for us. Our department managers have been informed about the issues mentioned. Every issue that our guests share with us is of great importance to us. We will review all relevant facts to rectify everything necessary to ensure that this does not happen again. Thank you for taking the time to share your experience and we hope to welcome you back to our hotel in the near future and regain your faith. Please give us another chance to serve you better. We will be happy to welcome you back to our hotel. We wish you all the best, Kind regards, Serdar Cavusoglu General manager Crystal Centro Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carrieg82 wrote a review Oct 2023
Reading, United Kingdom55 contributions63 helpful votes
I'll preface this by saying the price we paid for a week here was a lot less than resorts we've stayed at in Europe so I didn't expect the same level! Possibly due to going at the end of season the hotel is clearly popular with Turkish travellers. Definitely not a British majority. If you like to visit hotels abroad to be surrounded by Brits it's probably not for you. I quite like a mix of nationalities on holiday! The Good: - pool area-never any rush to get sunbeds. Can easily find space any time of day. Pool area never felt busy and is big. - slides - there's a fairly new complex of slightly smaller tube slides, cannons etc in a shallow pool. Even the older kids loved this.  There are also taller slides in another pool. All open 10-5.30 except for an hour or so over lunch. Loads of fun for everyone. There aren't lifeguards supervising the smaller slides though. - gym is a decent size and pretty modern - day time snacks - fish and pizza excellent by pool. Patisserie in reception has lovely desserts, baguettes, ice creams etc. Breakfast had plenty of choice. - activities - plenty to do in day. Enjoyed yoga with a great instructor. Evening entertainment pretty good too. Spa- negotiated a great price for a 90min treatment. Well worth it. Grounds - well kept and clean A la carte- we only ate at the Italian but enjoyed it. You get one visit per 4 day stay between the 3 restaurants. The less good! - beds- I like a firm bed but jesus these are HARD! We stayed in a family suite and the other beds were a small single sofa bed (rock hard again) and a folded out chair bed. This was very uncomfortable. Big dips between the sections etc. I stuffed the gaps with towels and uses spare duvets on both sofa beds. The sheets were tatty and the covers stiff.  Food- labels in restaurant don't tell you what's in anything at all. Nothing labelled as to whether vegetarian, no allergens etc. All hotels I've been to in last few years have had it all displayed. Very little choice if you're veggie. There's no display cooking in the buffet or theme night. Quite a variety of dishes but simple things like butter for rolls often missing. Cold options at Breakfast good, but the 'hot' food was rarely hot. As others have said, room cleaning was really change towels and make beds. I wouldn't return unless the rooms were upgraded significantly and buffet improved. Shame as hotel is in a good location and facilties are great. Other things : Recommend chartering a boat if you're in a group. We paid less than £600 for a whole day. Lovely day. Also visit Land of legends. Massive water park, small theme park attached but also plenty of shopping and restaurants. Get a day pass and spend the evening there after. Better to do the water park in morning when queues are minimal then theme park side late afternoon as everyone else does it the other way. We didn't queue for any ride!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 30 Oct 2023
Dear carrieg82, First of all, we would like to thank you for choosing our hotel for your vacation and for taking the precious time to share your opinion about our hotel. We always try to provide worthy service to our dear guests. As the Crystal Centro family, our goal is to renew ourselves day by day and raise the quality of service and service to a higher level. In this regard, we believe that criticism and suggestions from you, our esteemed guests, will positively affect the work that we will carry out as leadership. We will be glad to welcome you again and wish you and your family full health, comfort and peace. Sincerely, Serdar Çavuşoğlu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Delal K wrote a review Oct 2023
1 contribution
The slides are really cool I like the pool it's awesome the staffs are great everything is cool in here good and suitable for chilling the foods are nice sima is so kind to me and the activities are so professional
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 30 Oct 2023
Dear 283delalk , We are very happy with your evaluation of our facility. We always try to provide a worthy service to our valued guests.We will be happy to welcome you again and wish you a healthy and peaceful year. Best regards, Serdar Cavusoglu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David M wrote a review Oct 2023
3 contributions
Get the app and book the Turkish on the menu restaurant, exceptionally good. This place is really under rated. Excellent value, very fresh food at the buffet, its not high value food but very well done for example there is a narrow daily choice of meat dishes, though what is cooked is done very well and is very fresh, unlike most other buffets especially at the price we paid for the holiday. The water slides are very good and both children and us adults had lots of fun there. They have some good entertainment, but i think they've gone a bit too far in cost cutting as its sporadic in quality and omg the lighting guy im sure almost gave me epilepsy during most of the shows that we attended. Lara beach itself is nice and small waves but the beach at this hotel and the one just along from here that we stayed at in April get quickly into deep water so you cant go far out unless you're a competent sea swimmer. Staff-wise, again this hotel is very cost conscious but the staff are excellent; attentive and responsive despite being undermanned. You can tell they are trying to improve both in service and facilities, however there is a knowledge gap so just keep that in mind, for example we stayed in a junior suite, relatively recently refurbished. No ventilation for the mini bar fridges, so we had to prop the unit doors open. Also, there was no air extraction in the shower room. Land of Legends theme park is 30eur taxi ride away, about 15mins and well worth a visit or two. I can recommend this place if you are just looking for a hassle free and fun time family holiday.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CRYSTAL CRM , İşletme Sahibi at Crystal Centro Resort - Ultimate All Inclusive
Responded 29 Oct 2023
Dear V7459YMdavidm, First of all, we would like to thank you for choosing our hotel for your vacation and for taking the precious time to share your opinion about our hotel. We always try to provide worthy service to our dear guests. As the Crystal Centro family, our goal is to renew ourselves day by day and raise the quality of service and service to a higher level. In this regard, we believe that criticism and suggestions from you, our esteemed guests, will positively affect the work that we will carry out as leadership. We will be glad to welcome you again and wish you and your family full health, comfort and peace. Sincerely, Serdar Çavuşoğlu General Manager Crystal Centro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£103 - £227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kervansaray hotel kundu, kundu kervansaray hotel
FORMERLY KNOWN AS
Amara Centro Resort
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceAntalyaKemeragzi
NUMBER OF ROOMS
400
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CRYSTAL CENTRO RESORT - ULTIMATE ALL INCLUSIVE - Updated 2024 (Kemeragzi, Turkiye)

Frequently Asked Questions about Crystal Centro Resort - Ultimate All Inclusive
Which popular attractions are close to Crystal Centro Resort - Ultimate All Inclusive?
Nearby attractions include Rodeohorseclub (3.7 miles), Lara Beach (3.9 miles), and Sandland (4.0 miles).
What are some of the property amenities at Crystal Centro Resort - Ultimate All Inclusive?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Crystal Centro Resort - Ultimate All Inclusive?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Crystal Centro Resort - Ultimate All Inclusive?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystal Centro Resort - Ultimate All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Centro Resort - Ultimate All Inclusive?
Conveniently located restaurants include Z'asya, Terrace Steak House Restaurant, and Seli Food & Drinks.
Are there opportunities to exercise at Crystal Centro Resort - Ultimate All Inclusive?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crystal Centro Resort - Ultimate All Inclusive have airport transportation?
Yes, Crystal Centro Resort - Ultimate All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Centro Resort - Ultimate All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Centro Resort - Ultimate All Inclusive offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crystal Centro Resort - Ultimate All Inclusive?
The staff speaks multiple languages, including English, German, Russian, Arabic, Dutch, and Turkish.