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Chancellor Lakeside Apartments

Traveller (28)
Room & Suite (6)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Golf course
Laundry Service
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS

Location

Full view
Contact
1-7 Moores Cres corner Moores Crescent & Varsity Parade, Varsity Lakes, Gold Coast, Queensland 4227 Australia
Getting there
Gold Coast Airport8 mi
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60Reviews
28Photos
1Q+A
15Room tips
Traveller rating
  • 26
  • 17
  • 7
  • 5
  • 5
Time of year
Traveller type
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  • English
Popular mentions
Friendly and super helpful staff - nothing was too much for them Rooms were clean and as expected when booking as My last stay was in 2017 and still don’t have anything negative to say. Was happy I could leave my luggage with reception after check out so I could still get
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I only stayed for 2 nights as I was only stopping over to see friends, however I was very satisfied with my stay. I rooms were spacious and very clean. The staff were very friendly and went above and beyond to help me out with any questions I had. I didn't go for a swim in
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First impression on walking in was clean & spacious... that’s where it ended. 😒 I don’t think I’ve ever done a negative review of accommodation. I am not a picky person but I had to share this... Left a 4 night stay at Chancellor Lakeside Apartments at Varsity Lakes on GC... I
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I recently stayed at The Chancellor Lakeside Apartments with my family, being out first time in Varsity Lakes we asked the reception about the area, they were very helpful and informative about the best restaurants to eat at etc. the rooms were really tidy and at a very
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Not really a 4 star hotel, not sure how they got that rating. Top of fridge was filthy, soap holder falling off in shower, which pointed everywhere but down leaving pools of water on the floor. Downstairs stair well door slammed at all hours. Two single beds for the bed. And a
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Response from ChanLakeside, Manager at Chancellor Lakeside Apartments
Responded 5 Aug 2018
Dear Valued Guest, Thank you for taking the time to provide feedback for your experience. We appreciate the opportunity to respond to the issues you experience. Please note; so that we can accommodate for all guest’s bedding requirements, our beds are transformable, which means that they are designed to transition from two single beds to a king bed. This is not simply two single mattresses pushed together, but mattress designed to convert between two bedding settings. In regards to the cleanliness of the apartment, thank you for bringing this to our attention. We take great pride in our cleaning standard and we strive to continue that standard in and out each day. Therefore hearing that the cleaning was an issue is disappointing to hear. We have reminded our housekeeping staff of the cleanliness standard that we have always been proud of and demanded their performance improve so feedback like this can be avoided in the future. Reception staff will also be checking the cleaning standard more thoroughly in the future with extra training provided. Please be advised as soon our reception team receive any feedback from a guest, we inform all other staff members to fix immediately. Thank you for your understanding and we would love to welcome you back to the Chancellor Lakeside Apartments. Kind Regards Chancellor Lakeside Management Team.
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All photosTravellerRoom & SuitePool & BeachDining
Bed
Bathroom sink
Shower over bath
Kitchen
Seating and AC area
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12
"Only rooms in tower A have a lake view. The pool is also in tower A."
"Ask for one with a view over the lake"
"1 & two bed room apartments"
"First floor apartments are actually the nicest, with the largest balconies."
"Ask for a lakeside apartment or one near the swimming pool end of the complex ."
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123
PRICE RANGE
US$77 - US$180 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandGold CoastVarsity Lakes
NUMBER OF ROOMS
76
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