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Emeraude Kivu Resort

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Emeraude Kivu Resort
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62 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Anderson
Reviewed 2 days ago NEW

The Emeraude Kivu was a wonderful place to relax for several days after hiking in southern Rwanda. The hotel is spotless with wonderful views of the lake both from the restaurant and a small patio off our room. The service was outstanding and always above what was expected. The food and service at the restaurant was great and the breakfast...

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Thank Sally P
Toronto, Canada
Reviewed 1 week ago

The rooms are contemporary and comfortable. But for us, it’s all about the tents at the Emeraude. The most unique, anticipated and always satisfying accommodation during our time in Rwanda. Incredible vistas, especially for those with dreams or memories of time spent in Congo. Lakeside breezes. Birdlife abounds. A hot shower, with amenities. And a comfy, scented bed. Truly romantic!...

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Thank ritajeff
Nairobi, Kenya
Reviewed 2 weeks ago

I stayed at Emeraude Kivu Resort for 2 nights, there was a slight mix up with my booking but that was quickly resolved. The property is great and has a beautiful view of Lake Kivu both from the restaurant patio and from the rooms. Emmanuela at the reception (the tall one) is a true professional, calm, prompt, always courteous and...

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Thank peromah
Long Island, NY
Reviewed 5 weeks ago

Three night stay. The view was incredible. All the staff was amazing. Emmannual was always running and helping everyone. Making sure all were happy. My only reason for a 4 star is the rooms, very basic. My bathroom was a bit run down and I did not feel comfortable in it at all. But, with the staff, view and food,...

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Thank ClaudBG123
Saint Paul, Minnesota
Reviewed 18 March 2017

We spent 3 nights here while visiting our daughter in Rwanda. We have never had such wonderful service in travel in the US or abroad. The staff, and particularly the manager, were genuinely friendly and eager to provide service. The location on Lake Kivu is beautiful. Our rooms were large, clean, and beautifully arranged. The balcony looked out over the...

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Thank Debra B
Cambridge, Massachusetts
Reviewed 13 March 2017

While there are many beautiful views all along Lake Kivu, this spot is among the most lovely. The Emeraude is a convenient, convivial, and congenial place to spend a day or two either as a destination in itself, or on your way to and from Nygungwe National Forest. Our room was nicely appointed, clean, and comfortable. The lounge extremely cozy...

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Thank Mindy R
Reviewed 8 February 2017

We spent just one night here on our way to the gorillas. The restaurant overlooks the lake. Our room was also beautiful, with our own private patio -again overlooking the lake, which was spectacular at sunset! We had hot and cold running water and flush toilets. The bed was comfortable. The food in the restaurant was wonderful. The staff is...

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Thank Frank L
Cape Town, South Africa
Reviewed 9 January 2017

Absolutely in the heart of Africa, where Rwanda, Burundi and DR Congo meet is the delightful little family run hotel which combines grace, beauty and good service. It is my base when I am working in Rusizi and the ideal place to come back to in the evening for a cool glass of wine whilst the sun sets over the...

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Thank JulietWaterkeyn
Kigali, Rwanda
Reviewed 4 January 2017

The place is clean with a very pleasant view of the lake. Cool in the evening and quiet. The food is good. There is an option of a boat ride which allows you to get on the DRC side. Close to the airport and town

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Thank Farai M
Nairobi, Kenya
Reviewed 4 January 2017

We spent 3 nights at Emeraude with our 2 young kids. The hotel is really nice, very well located on the lake. The view is stunning!! The service is really good, staff is very attentive and accommodating for the children. The food is diverse and can accommodate all taste. Rooms are spacious and with a view on the lake. We...

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Thank Marie V

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Emeraude Kivu Resort

Address: Cyangugu, Rwanda
Region: Rwanda > Western Province > Cyangugu
Price Range: £96 - £100 (Based on Average Rates for a Standard Room)
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Questions & Answers

Questions? Get answers from Emeraude Kivu Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was close to the restaurant but was quiet and the view was awesome”
708sallyp, 23 Apr 2017 | Read review
“re-imagine your bucket list and try the tents!”
ritajeff, 16 Apr 2017 | Read review
“Rooms with balcony facing the lake”
DebraB222, 18 Mar 2017 | Read review
“All rooms face the Lake but I like the ground floor ones best.”
JulietWaterkeyn, 9 Jan 2017 | Read review
“All rooms are great! And they have 2 amazing tents as well!”
solenef871, 7 Dec 2016 | Read review
5 of 5