Hôtel Royal
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Hôtel Royal

960 Avenue du Leman, 74500 Neuvecelle, Evian-les-Bains France
Traveller (957)
Chambre Suite Royale
Room & Suite (231)
Dining (53)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

4.5
#1 of 1 spa in Neuvecelle
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A family paradise set between lake and mountains, the 5* Hôtel Royal Évian offers a different idea of luxury. The Hôtel Royal and its exceptional surroundings give it a unique character and charm. A jewel in the crown of the prestige hotel and holiday resort industry, the palace has seen the likes of the world's most famous personalities pass through its doors. The façade overlooking Lake Geneva is the setting for 150 rooms and suites combining design, elegance and unrivalled views. A haven of peace bathed in nature, the Hôtel Royal is set in 19 hectares of parkland, including a 3,000m2 vegetable garden.A Kid's Resort for unforgettable vacations! From the age of 4 months to 17 years, young guests can enjoy a rich program of supervised activities adapted to their age and tastes, in an area of over 1000m2. In the kingdom of children, parents are kings! Outings, evian®SPA, mountain walks, golf, casino, concert at the Grange au Lac? The choice is yours... with the Sport & Culture departme
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Skiing
Tennis court
Billiards
Canoeing offsite
Walking tours
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pushchairs
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Facial treatments
Foot massage
Full body massage
Hammam
Makeup services
Manicure
Massage
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
24-hour check-in
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, French, Dutch, German

Location

960 Avenue du Leman, 74500 Neuvecelle, Evian-les-Bains France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Geneva Airport
25.7 mi
See all flights
Sion Airport
36.7 mi
See all flights
785Reviews8Q+A35Room tips

Reviews
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Traveller rating
  • 648
  • 86
  • 30
  • 12
  • 9
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Detailed Reviews
LB wrote a review Oct 2023
Switzerland
+1
5.0 of 5 bubbles
Wonderful weekend break at the Hotel Royal in Evian…
The public areas, the extensive gardens and bedrooms were immaculate and such a beautiful experience.
The refurbished spa and massages were also a welcome distraction and relaxing experience that made the weekend as did the delicious evening meal and extensive breakfast in the Veranda restaurant.
One call out for an exceptional member of staff is for Anais who was a junior team member who delivered a gift to our bedroom and who was working in the breakfast room on Sunday morning…
She was an absolute delight, remembered our names and could not do more to make our stay memorable and ensure we will return…
Actually, everyone of the staff were incredibly attentive and a credit to the brand…
Thanks for the great weekend…
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Call the hotel for the free shuttle from the port … probably also from the railway station…
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Figueiredo, Directeur général at Hôtel Royal
Responded 5 Nov 2023
Dear LB, Thank you very much for taking the time to write such a lovely comment. We are very happy to read that you enjoyed a relaxing experience among us, and that you enjoyed your weekend from breakfast to dinner, including our brand-new spa. We will be happy to share your compliments with Anaïs from the room-service team, thank you for pointing out her devotion. We hope you will join us again soon for another enchanted stay. Marc Figueiredo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louiselovestotravel wrote a review Jul 2020
Surrey, United Kingdom
4.0 of 5 bubbles
This was our 3rd visit to the Evian Resort with 3 children. They enjoyed the Kids Club, although knowing basic French is an advantage. Pool is incredible. We had two Residents rooms which were beautiful. Staff were, as always, polite and very kind to children. We were unfortunate on this occasion to meet a woman who thought it was acceptable to put her belongings on the same luxury pool side sofa at 8am every morning, only to return at 1pm, thus preventing anyone else from using the sun-facing pod for the whole of the morning. The hotel, like other 5star establishments, should not allow this selfishness as the sofa bed was only one of three and the only one to be by the pool. The policy at other hotels is if you are not present within the hour then you cannot ‘reserve’ your lounger for 5 hours whilst not being there!! That’s just etiquette but someone obviously thought this was acceptable....
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Evian Resort, Directeur général at Hôtel Royal
Responded 11 Aug 2020
Dear Madam Ellalovestotravel, Thank you for sharing your feedback on TripAdvisor. I am delighted to read that you found our resort magnificent, and are glad you enjoyed the facilities especially the kids resort for your kids. However, I sincerely apologies that you were disturbed by a woman who thought it was acceptable to put her belongings on the same luxury pool side sofa at 8am every morning, only to return at 1pm. Please be assured that we do try our utmost to ensure that any disturbance and inconvenience to our guests is kept to a minimum. Thank you once again and we look forward to welcoming you back at hotel royal evian . Sincerely, Laurent ROUSSIN General Manager
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SwissMountainMan wrote a review Jul 2021
London, United Kingdom
5.0 of 5 bubbles
The Hotel Royal surpassed expectations and was a much needed tonic in a pandemic world. Nothing was too much trouble from the charging of an electric car to providing a more friendly menu in Les Fresques. The rooms were luxurious, well stocked and supremely comfortable and the whole hotel's refurbishment is a triumph. The views alone from the hotel and the infinity pool are worth the visit. Fantastic and worth a return
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Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Evian Resort, Directeur général at Hôtel Royal
Responded 17 Oct 2021
Dear SwissMountainMan, Thank you for taking the time to write a review and share your impressions after staying at the Hôtel Royal. We are glad to know that you had an amazing time at the resort. We will most definitely share your comments with our team as it shows that we all work to the same high standards of hospitality. We look forward to welcoming you back to the Hôtel Royal Yours sincerely, Laurent Roussin, General Manager
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docdixit wrote a review Sept 2022
Naperville, Illinois
5.0 of 5 bubbles
This was a repeat trip to the Royal Evian resort. I cannot overstate how wonderful our stay was. It started with the gracious front desk staff and check in process. The facilities are clean, well laid out and perfectly located for a quiet elegant holiday. The spa experience was excellent and the spa facilities are clean and well maintained. The gardens are elegant and the attention to detail is obvious. We dined at their rated restaurant for a special occasion and all the crew including the chef went over and beyond to make it a great dining experience.
A special mention goes out to Davide in the lounge. Absolutely a gem of a person with worldly knowledge and experience.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Evian Resort, Directeur général at Hôtel Royal
Responded 25 Oct 2022
Dear docdixit, We appreciate your comments regarding your stay at Hotel Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, The Management
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Ruben B wrote a review Sept 2022
Tel Aviv, Israel
3.0 of 5 bubbles
The hotel itself and the area are really beautiful.
Pools, gardens, potager, etc are amazing.
Rooms are nice and accommodate families well.
Kids club is very good with a lot of great activities.
Most of the staff is nice.
Les Fresques, the starred restaurant is amazing and the chef went above and beyond to provide us with a combination that meets our specific diet.
However, I feel that many drawbacks came into our way.
First and foremost, everyone was very polite, knew the rules but lacked client focus.
It was all about calculations and rules of the property. Usually not about trying to satisfy the customer. Guys, customer is the center, as people from all over the world in the USA, Asia, Middle East, and even other parts of Europe understood by now.
In the end, some people understood that, including the director of the resort and tried to bend it toward a better experience which partly succeeded.
Pool was very cold during the first part of the stay. They eventually listened to remarks from multiple customers and heated it more.
Breakfast was good but management, please make the eg station more professional and more staffed to reflect the level of your hotel in the waiting time and how the plates are dressed ;-)
And please make good food available everywhere. In fact, apart from Fresques and Veranda, you can't get something basic and good which is a must in any 5 start hotels during the whole day outside of a restaurant.
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicola K wrote a review Jun 2023
5.0 of 5 bubbles
This is one of the best hotels in the world. The suites are impeccably furnished, the bathrooms are entirely marble. The entire decor of the hotel is so chic. The staff are so kind and friendly. Even though it is such a luxury hotel they are very welcoming of children and provide a great children's menu. The quality of the food and produce was exquisite. The outdoor infinity pool is heated and has one of the best views in the world.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Figueiredo, Directeur général at Hôtel Royal
Responded 6 Nov 2023
Dear Madam Nicola K., Thank you for taking the time to share your feedback on TripAdvisor further to your stay at the Hotel Royal Evian in June. We were very happy to welcome you and your family. We are glad to read that you enjoyed a great time among us, from breakfast to bedtime. We would be thrilled to welcome you back to present you our brandnew spa. Kind regards, Marc Figueiredo General Manager
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yonish1 wrote a review Oct 2022
+1
5.0 of 5 bubbles
I don't usually write a review during my stay but this hotel deserves the exception. You know the feeling of coming home even when it's the first time you've been? This is it. Gorgeous hotel, with some of the most breathtaking views of Lake Geneva, amazing and attentive staff there to help you with anything you may need, indoor and outdoor pools which are very well kept and inviting, lovely spa and wonderful food. You just don't want to leave even though the area is quite beautiful. If you are searching for a high class hotel that delivers on every promise - book a room here and you won't regret it.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Just leave your keys with the valet and enjoy every moment of your stay. They have shuttles to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Evian Resort, Directeur général at Hôtel Royal
Responded 25 Oct 2022
Dear yonish1, Thank you for your review and for choosing the Hôtel Royal. Tradition, service, thoughtfulness and kindness are our Resort’s guiding principles, which is why we appreciate your positive feedback. And indeed, we do take pride in offering our guests the best hospitality experience we can give them. The entire team and myself look forward to your next visit. Yours sincerely, The Management,
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cedre2002 wrote a review Nov 2021
Geneva, Switzerland
5.0 of 5 bubbles
Very pleasant moment in this « old school manner » Hotel . The service is excellent without being pompous , the establishment is ancient without being obsolete (all the modern confort is delivered) , the food is delicious and the spa Evian is very relaxing . The prices worth it . Conclusion : enjoy and get some rest
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alangeorge wrote a review Apr 2024
Dundee, United Kingdom
1.0 of 5 bubbles
Called in to look over the hotel and possibly book dinner in their Michelin starred restaurant. Unimpressed with the menu so decided to dine elsewhere that Saturday evening.
Ordered two coffees in the lounge. They took over 30 minutes to arrive and when they finally did they were cold and the wrong coffees! They were remade and the correct ones brought. We were told there would be no charge for the original ones!!
Asked for the WiFi password and the waitress said she would get it for us. Never saw her again. On attempting to pay we were told the card machine in the bar wasn’t working so we had to wait while another machine was found.
Overall, a dreadful first impression. A 5 star experience it certainly was not. So glad we decided to give dinner a miss. Fawlty Towers lives!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
valepersempre wrote a review Oct 2020
+1
5.0 of 5 bubbles
We love the Royal Evian and keep coming back. It has the best Spa we have ever tried and the infinity pool is just breathtaking. We also had a fine diner at the Veranda restaurant and the food and service was impecable.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Evian Resort, Directeur général at Hôtel Royal
Responded 4 Nov 2020
Dear Madam, Thank you very much for your review on TripAdvisor. We are really pleased to read your positive comments on our products and services (our infinity pool, our spa and our restaurant : la Veranda). It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Hôtel Royal Evian. Best regards, Laurent Roussin Général Manager
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Answer from valepersempre
24 contributions1 helpful vote
not really, we dined at the Veranda restaurant (which is lower key than the other one) and there was no dress code
ryanrobbins8 asked a question Nov 2019
New York City, New York135 contributions69 helpful votes
Hello, does the hotel offer any celebrations for Christmas or New Year's Eve? Thank you.
Answer from snappydresser2015
Newport, United Kingdom67 contributions73 helpful votes
Yes they do have a Christmas programme Not experienced it personally, but if its Hotel Royal, it'll be good
Answer from Mike Schmidt
Upshire, United Kingdom50 contributions48 helpful votes
All the Spa facilities are free and treatments start around 100 euros
DrKmW asked a question May 2016
Miami, Florida26 contributions11 helpful votes
Spa on site?
Answer from EVIAN RESORT
Evian-les-Bains, France25 contributions
Dear Sir, Dear Madam, There is a beautiful spa, the Spa Evian Source, within the Hotel Royal: treatments with La Prairie products, indoor and outdoor heated swimming pools, jacuzzi, steam room, sauna, hydro contact trail... Yours sincerely,
frevel44 asked a question Jan 2020
La-Baule-Escoublac, France245 contributions136 helpful votes
Les enfants sont-ils autorisés dans la piscine intérieure ?
Answer from badinarlene
Lyon, Rhone-Alpes, France58 contributions58 helpful votes
Bonjour, nous étions sans enfants mais il y en avait qui se baignaient dans la piscine intérieure et les bains chauds extérieurs.
LB wrote a tip Oct 2023
Switzerland199 contributions65 helpful votes
5.0 of 5 bubbles
"Call the hotel for the free shuttle from the port … probably also from the railway station…"
Read full review
franckydoudou wrote a tip Apr 2023
Ambilly, France592 contributions299 helpful votes
5.0 of 5 bubbles
"a free shuttle to the city center that will avoid you to use your own car as parking in the city is very difficult"
Read full review
yonish1 wrote a tip Oct 2022
15 contributions4 helpful votes
5.0 of 5 bubbles
"Just leave your keys with the valet and enjoy every moment of your stay. They have shuttles to the city and great concierge service"
Read full review
Nicsha R wrote a tip Aug 2022
Dubai, United Arab Emirates13 contributions3 helpful votes
5.0 of 5 bubbles
"Book the restaurant in advance! 2/3 weeks befor"
Read full review
Cazza wrote a tip Jul 2022
Langstone, United Kingdom9 contributions1 helpful vote
2.0 of 5 bubbles
"Choose a different restaurant "
Read full review
Not the right property for you?
There are more places to choose from in the Neuvecelle area.
PRICE RANGE
£281 - £473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel royal - evian, evian royal palace hotel, evian royal palace spa
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieEvian-les-BainsNeuvecelle
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HÔTEL ROYAL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hôtel Royal
Which popular attractions are close to Hôtel Royal?
Nearby attractions include Source Cachat (0.3 miles), La Grange Au Lac (0.1 miles), and Espace Évian (0.2 miles).
What are some of the property amenities at Hôtel Royal?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hôtel Royal?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Hôtel Royal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hôtel Royal?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hôtel Royal?
Conveniently located restaurants include Restaurant Les Fresques, Pédalo Crêperie, and Le Refuge du Lac.
Are there opportunities to exercise at Hôtel Royal?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hôtel Royal located near the city centre?
Yes, it is 0.8 miles away from the centre of Neuvecelle.
Are any cleaning services offered at Hôtel Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Royal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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