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Holiday Inn Express & Suites Austin - Sunset Valley

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Traveller (19)
Room & Suite (24)
Dining (11)
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Overview
  • Excellent25%
  • Very good40%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(5 reviews)
“service road”(4 reviews)
“easy access”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Austin - Sunset Valley
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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159 results
Traveller rating
42
60
37
12
8
Traveller type
Time of year
LanguageEnglish
42
60
37
12
8
Show reviews that mention
All reviewscinnamon rollsservice roadeasy accessstayed nightsfirst floorroad noisecomfy bednight's sleepair conditionercoffee makerfront desk staffshopping and restaurantsfridge and microwavelocation was perfectnice roomclean hoteloatmeal
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1 - 5 of 159 reviews
Reviewed 2 weeks ago via mobile

Our daughter had a swim meet at Austin Swim Club & this location was perfect for attending an early morning swim meet. We had two queen & a fold out sofa bed. The was perfect for the four of us. The kitchenette was great as...More

Thank smlkennedy
Hotel's Favourite
Reviewed 31 January 2018

Everything you'd want for a "budget" hotel. Clean and modern. We had 2 queen beds and the room had a fridge and microwave. We got to the hotel early and they let us have our room about an hour before the 3:00 pm check in....More

Thank TexasShark73
Reviewed 9 March 2018

The check in process was quick and easy. The staff members at the front desk are very friendly and helpful. They were able to answer all of my questions and even offered suggestions for services that I may need while I am a guest here....More

Review collected in partnership with this hotel
Thank JaviandMe
Reviewed 4 March 2018 via mobile

This stay was because it is close to our son in south Austin. My husband and I had a king room. Housekeeping was not up to par and they did not come at all one day. The breakfast was not great. Lighting in the room...More

Thank 281Sunnyvalemom
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset ValleyResponded 1 week ago

Hello 281Sunnyvalemom, Thank you for staying with us and for leaving us your feedback. We realize that we failed to make your stay more comfortable because of the food quality, the condition of the room's lighting and the level of noise. We sincerely apologize for...More

Reviewed 21 January 2018

The hotel was very nice, and everything was great until I went to shower. The water stunk like a fishy smell, and the water never would get hot. So we had to take a lukewarm shower! There’s nothing like brushing your teeth and rinsing with...More

Review collected in partnership with this hotel
Thank jackielop8
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset ValleyResponded 5 February 2018

Hi jackielop8, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the bathroom and shower. We always aim to provide an exceptional stay for all of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$127 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$127 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (19)
Room & Suite (24)
Dining (11)
Pool & Beach (6)
Questions & Answers
Ask a question
twoarizonaguys
14 April 2016|
Answer
Response from Jahki C | Property representative |
NO we do not have Shuttle Services
0
Votes
twoarizonaguys
14 April 2016|
Answer
Response from Jahki C | Property representative |
NO we do not have Shuttle Services
1
Vote
brazosparty
23 March 2015|
Answer
Response from Jahki C | Property representative |
Pets are not allowed
0
Votes
Room Tips
"We had room 305. It has 2 queen beds. Was away from the elevators and was very quiet."
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"Get your room in advance"
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"If you know it is going to rain, park as close to the front as possible, the parking lot can puddle..."
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"Rooms that face the pool side are quieter."
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