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Hotel Cordouan

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Hotel Cordouan
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428 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Paris
Reviewed 10 October 2016 via mobile

I was expecting more from Hotel Cordouan because I paid a high price. My first impression was good : prime location by the sea, clean lobby, modern room with a nice view, well equipped gym, nice swimming-pool. But after a while I realized I was staying with too uncaring staff, in a impersonal atmosphere, narrow sun deck ... And that...

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Helpful?
Thank Christophe M
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Thanks for your comments on your stay daily, that help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. The manager.

London, United Kingdom
Reviewed 26 September 2016

The hotel overlooks the sea and is next to a sandy beach and is a 15 min walk into the main town alongside the sea for the evening entertainment. We have stayed at this hotel twice as a family of four for a couple of nights, with the kids on a sofa bed. The room was clean and pleasant and...

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Helpful?
Thank sparkylond
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Thanks for your comments on your stay daily, that help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. The manager.

Reviewed 7 September 2016

First impressions were very good and the location was great practically on the beach only a short walk to the town of Royan. He room was spacious but we booked as a family room and when the sofa bed was extended it left you no room at all and made opening the door on to the lovely balcony difficult. The...

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Helpful?
Thank Robert F
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Sir or Madam, We would like to thank you for your recent stay in our establishment and for taking the time to write a comment. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments will help us improve our services, and so your opinion is extremely...

Plymouth, United Kingdom
Reviewed 28 August 2016 via mobile

My wife and I stayed here for a 2 night stay for our 15 year anniversary. Hotel was clean and bright. Helpful reception staff particularly Eduoard who spoke perfect English. Room was great, air conditioning was soooo welcome. Balcony overlooked the sea (just). Bed was comfortable. Perfect location if you don't mind a 10 minute walk into Royan.

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Helpful?
Thank Huxley1978
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. The satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. Sincerely yours.

Baden, Switzerland
Reviewed 26 August 2016 via mobile

We spent 2 nights at the hotel. The room was lovely, with a small balcon facing the ocean. The cleanliness almost perfect, the beds comfortable and the room-service friendly and fast. We decided to add breakfast to our stay and were positively surprised by the variety of the buffet. The reception staff were professional and friendly as well as the...

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Helpful?
Thank tinag86
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. The satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. Sincerely yours.

Dublin, Ireland
Reviewed 29 June 2016 via mobile

We stayed here for a weekend and I can confirm this hotel is spotlessly clean and its situated on a beautiful hillside overlooking the bay. Reception area is nice and welcoming and the staff on reception are very good. We needed a pharmacy on a Sunday and the male receptionist with perfect English was more than helpful and rang ahead...

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Helpful?
Thank Tonycontrol
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. La Direction.

Northwich
Reviewed 17 May 2016

Absolutely beautiful location on a headland between 2 bays. The hotel had a lovely SPA area in the basement, with an indoor and outdoor pool. We were so glad we had booked for2 nights rather than the usual one, as it gave us the chance to explore the beautiful bays and coastal paths.

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Helpful?
Thank Thatchedtavern
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel. La Direction.

Liphook, United Kingdom
Reviewed 9 October 2015

In general this is a good place, the spa is mostly attended by older people, but the hotel is good with spectacular views. It is an easy walk into Royan for meals etc. The only problem was the bar staff were unfriendly and rude. Twice we wanted a drink before we went to bed (at 10.15) and both times we...

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Helpful?
1Thank Peter_63_J
crivalin, Responsable relations clients at Hotel Cordouan, responded to this review

Dear Sir or Madam, We would like to thank you for your stay in our establishment. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of...

Epping, United Kingdom
Reviewed 15 September 2015

Beautiful location right beside the sea! Ships & ferries coming and going. Efficient welcome by hotel staff. Our room had a seaview. Car parking right outside the main entrance - secure. Bar Staff cheerful and friendly. Free nNibbles supplied with the drinks. Restaurant busy - staff could not find our table reservation despite it being booked months before and double...

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2Thank John C
Royan, France
Reviewed 24 August 2015 via mobile

A lovely hotel in a great location. The views are great, the food very good, the rooms good. Nice pool area outside and in. Not great for kids as the hotel has a big spa and many guests want to chill out instead of being annoyed by excited children. The reason I didn't give it 5 stars was the fold...

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Thank JanRoyan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated just a step from the beach(range) of Chay, to Royan, the Cordouan hotel dominates the ocean. A site of exception with infinity-edge pool and Thalazur thalassotherapy center to offer itself one moment of relaxation.83 rooms(chambers) with balcony among which 3 adapted to the people with reduced mobility labélisé tourism and handicapTraditional restaurant and barLounges(Shows), services(departments) and equipments for the receptions ... more   less 

Additional Information about Hotel Cordouan

Address: 6 allee des Rochers | Conche Du Fort Du Chay, 17200, Royan, France
Region: France > Nouvelle-Aquitaine > Charente-Maritime > Royan
Price Range: £95 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cordouan 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Novotel Royan
Royan Novotel
Hotel Style:
#5 On the Beach Hotel in Royan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cordouan staff and other travellers.
1 question
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Questions? Get answers from Hotel Cordouan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the Spa if you have children”
 of 5 bubbles 5robertf5, 7 Sep 2016 | Read review
“They advertise those with a sea view.”
 of 5 bubbles Peter_63_J, 9 Oct 2015 | Read review
“Ask for a seavew.”
 of 5 bubbles L146FGjohnc, 15 Sep 2015 | Read review
“Family rooms are small, I actually had the same room when I booked a double room (spacious) and when I booked a family room (cramped). The double room transforms into a family room just opening the sofa bed, but it takes up all the space left in the room. The Family room is good for a single parent with children but there is not privacy for a couple with children as the bed and sofa-bed even touch each other.”
  • View from the main bed in the room.
  • View from the room.
 of 5 bubbles princessa1, 28 Oct 2014 | Read review
“All rooms have sea view but the ones looking towards Port Royon are better. They are all quite small for a family but fine for a few days.”
 of 5 bubbles 468abbyl, 12 Sep 2014 | Read review
5 of 5
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