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Buck House Hotel

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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 6 June 2016

Me and my husband stayed over night in this hotel, we had a early start but sleep wasn't going to happen. Just started to fall asleep and loud music was being played then after midnight shouting and swearing started up. Woke up so tired

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Helpful?
Thank Jennifer M
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Jennifer Thank you for your review. I am so sorry to learn that you did not enjoy your stay with us, there is nothing worse than a bad nights sleep! Should you have informed us of the loud music on the night, we could have investigated further and hopefully resolved the issue - resulting in you having a very...

Reviewed 29 May 2016 via mobile

All the family agreed to meet for the anniversary of our brothers passing, we waited 50 minutes for the starters, my sister in laws starter was terrible, no presentation no garnish, we were told the manager was coming to see us to explain but he never showed up, the main course came only to find my partners meal had chilli...

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Thank Lisa P
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Lisa Thank you for your review. I am extremely sorry for the disastrous time you had with us a couple of weeks back on such an important family occasion. It is disappointing that the team did not communicate the delay in food on such a busy evening with yourselves, and then when the food finally arrived it was below...

Reviewed 19 May 2016

Stayed as group of 3 couples we went for the weekend racing. The hotel is a nice 20 minute walk away, wouldn't recommend anyone in a wheelchair attempting as you either have to walk on the road or along side the river. only two pubs in Bangor on Dee the buck being one,apart from walking along the river side not...

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Thank Keith J
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Keith Thank you for taking time to write a review following your stay with us. It is extremely pleasing to read that you and your friends enjoyed your stay with us during a very busy race weekend. We look forward to seeing you again in the near future. Regards Marc Griffiths

Chester, United Kingdom
Reviewed 11 May 2016

We called at 5pm the other evening for a meal. There was one, only one, member of staff on covering two bars which a join each other. This poor member of staff had to serve drinks in two bars and was also given the job of taking the orders and subsequently serve the meals when they were ready. I imagine...

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Helpful?
Thank Elless_13
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Elless_13 Thank you for your comments following your visit to us. I can only apologise for the poor level of customer service that was on offer during your time with us. I am extremely disappointed we have let you down with the stretched staffing levels at times. Having reviewed customer feedback, such as yours, we realise we have made...

Wrexham, United Kingdom
Reviewed 1 May 2016

Second stop for us on the Dee valley ale trail. This is a lovely pub, situated very close to the River Dee in the pretty village of Bangor on Dee. Looking at the old but well kept exterior, you'll be in for a surprise when you enter the pub, it's got a very clean and modern look to it. Oliver...

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1Thank stevethegibbon
Buck house H, General Manager at Buck House Hotel, responded to this review

Hi Steve! Thank you for your review following your visit to us on Saturday. It was our first ale trail and it turned out to be a huge success - we are already looking forward to the next one! We hope to see you in the near future, maybe try some of our home cooked food next time. Regards Marc...

Manchester, United Kingdom
Reviewed 17 April 2016

Stayed at The Buck on race weekend in a party of 8. Had a fantastic time, the staff at the Buck were really friendly and helpful, food was great. We ate at the Buck on the Saturday night, there was live entertainment in the bar which was also good. There was a good choice of food on the menu, the...

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1Thank mandyjb37
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Mandy Thank you for writing a review following your weekend stay with us. We are so pleased you enjoyed your visit to us on such a busy weekend! I will pass on your comments to the team, they will be thrilled to read they offered you friendly, efficient service. We look forward to seeing you and your group next...

North Wales, United Kingdom
Reviewed 9 April 2016

We walked our dog to Bangor and called in at the Buck for a few drinks and a meal at lunchtime on a Saturday. They do two meals for ten pound from a choice of around eight meals. We ordered the pie of the day, which was steak and ale and the veggie sausage and mash. Both meal were of...

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2Thank Shirley S
Buck house H, General Manager at Buck House Hotel, responded to this review

Hello and thank you for choosing to visit us on Saturday lunch time! I am so pleased you enjoyed your meals with us on Saturday lunch time. Our 2 for £10 option is proving to be a popular choice with many customers - with many, like yourself, commenting on how good our homemade pies really are! I will pass on...

Stockport, United Kingdom
Reviewed 7 April 2016

We ordered the roast beef which wasn't too bad but the Yorkshire pudding was burnt black and the potatoes were so hard that we couldn't cut them. We had one small piece of broccolli and one very small unpeeled carrot. Not impressed and still hungry so ordered a desert. My chocolate fudge cake was reasonable but the apple crumble was...

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Thank Rosemary l
Buck house H, General Manager at Buck House Hotel, responded to this review

Dear Rosemary Thank you for taking the time to write a review following your visit to us on Easter Sunday. It is with great disappointment you did not enjoy your meal with us. As you mentioned we were extremely busy that day, however that does not excuse the poor quality of food you were given. Having spoke with you on...

Reviewed 28 March 2016

The staff was very polite and friendly, clean room, delicious food options for dinner and breakfast with very large portions. Extremely affordable. In a very cute and quaint small town. It was very easy to find, free parking and extremely safe area.

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1Thank Julie E
Buck house H, General Manager at Buck House Hotel, responded to this review

Hi Julie Thank you for your review - it is always pleasing to read such positive comments following a visit to us. We hope to welcome you back here in the near future. Regards Marc & the team

Wrexham, United Kingdom
Reviewed 9 March 2016

came to the Buck with my family and it was amazing! The offer a was great value for money and was so tasteful. the soup was something you don't see every day (miso) which was elegant and the prawn cocktail looked awesome in a large glass. the main meat was tender and and to mum it all off the apple...

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1Thank bob s
Buck house H, General Manager at Buck House Hotel, responded to this review

Hi Bob Thank you for taking time to write a review following your visit to us on Mother's Day. I am ever so pleased you and your family enjoyed the meal - Chef Martin makes a mean prawn cocktail which was raved about by many, many, tables on the day! Not to mention his juicy tender topside of beef. We...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Services
  • Room Service
  • Free Parking

Additional Information about Buck House Hotel

Address: High Street, Bangor On Dee, Wrexham LL13 0BU, Wales
Region: United Kingdom > Wales > North Wales > Wrexham County > Wrexham > Bangor On Dee
Hotel Class:2 star — Buck House Hotel 2*
Number of rooms: 6
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Also Known As:
Buck House Hotel Bangor On Dee, Wrexham County
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Questions & Answers

Here's what travellers have asked, with answers from Buck House Hotel staff and other travellers.
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Wrexham, Wales, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back may be quieter”
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 of 5 bubbles daytripman2015, 13 Jul 2016 | Read review
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