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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
All reviews cake on arrival complimentary tea plates and cutlery welcoming hotel free breakfast up hill every afternoon victoria sponge short walk plenty of parking sister hotel full english car park lovely touch visiting truro one night stay
Hotel was nice but 2 problems.
The rooms were too cold.. The heating was on but not very much.. The radiators should have been turned on several days in advance before anyone should be sleeping in the rooms.
Secondly we were asked to pay on...More
Date of stay: January 2019
Thank stevetS6755YX
Response from Nicky M, Owner at Merchant HouseResponded 2 days ago
Dear Steve,
Thank you, Steve, for your feedback following your recent stay with us.
I am disappointed to hear you found the rooms cold, our heating system is on a timer and the Housekeepers check the radiators in the rooms daily to ensure they are...More
My partner and I decided to visit Truro to visit family on her side. We decided to stop at Merchant House on the recommendation of a friend.
We were instantly impressed by how the hotel looked from the road, with a beautiful, big Christmas tree...More
Date of stay: January 2019
1 Thank Craig01827
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago
Dear Craig,
Thank you for taking the time to submit such a fantastic review following your recent stay with us.
I am pleased to hear you found the Hotel to be clean, comfortable, well decorated, well-equipped and in a good location for visiting our great...More
Just got back from a superb 2 night stay in Merchant house. Fabulous rooms and helpful staff. Great location walked into town everyday and great links to surrounding areas- free parking was a great bonus for us. Breakfast was amazing with great quality local produce...More
Date of stay: January 2019
1 Thank Amelia A
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago
Dear Amelia
Thank you for your lovely review; I am delighted to hear that you enjoyed such an amazing stay with us and that you received our traditional friendly and helpful staff.
I am pleased to hear you found the Hotel in a great location...More
This hotel is truly dog friendly with a welcome biscuit, ‘exercise’ area, outdoor shower. There is a huge car park at rear. Our room was small and basic but clean comfortable and great value at £60 on a Saturday night. Short walk into town -...More
Date of stay: December 2018
Thank EileenSheridan
Response from Nicky M, Owner at Merchant HouseResponded 3 weeks ago
Dear EileenSheridan,
Thank you for your lovely 5* review; I am delighted to hear you enjoyed your stay with us and that your pooch enjoyed their welcome pack and treat and that you made use of our onsite dog friendly facilities.
I am pleased to...More
First time taking our dogs away with us so booked the king dog friendly room, lovely and clean room and large bed- super comfy. Bathroom was of good size with corner shower and again very clean.
Dogs were spoilt, given a treat on arrival with...More
Date of stay: December 2018
Thank Tinkerbell1205
Response from Nicky M, Owner at Merchant HouseResponded 3 weeks ago
To Tinkerbell1205
Thank you for your 5* review; I am delighted to hear that you and your pooches enjoyed your first dog-cation and what a pleasure that you chose to stay with us for their first time away and hope they behaved for you.
I...More
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House, is a 3* Metro Hotel ,which is just a short stroll from the nearby train station and a host …Moreof fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
30
Price range
US$70 - US$127 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Hotel Truro
,
Merchant House Truro, Cornwall
Location
United Kingdom > England > Cornwall > Truro District > Truro
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
30
Price range
US$70 - US$127 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Hotel Truro
,
Merchant House Truro, Cornwall
Location
United Kingdom > England > Cornwall > Truro District > Truro
Response from lonewayfarer | Reviewed this property |
There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
If you have booked a room only rate, then yes you are able to pay for breakfast during your stay.
You do not need to book, our waitress will charge your room bill each morning accordingly.
Hi,
Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc.
Regards,
Nicky Whittaker
Owner
