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The Ritz-Carlton, Kapalua

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The Ritz-Carlton, Kapalua
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3,099 Reviews from our TripAdvisor Community

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Showing 2,982: English reviews
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Colombo, Sri Lanka
Reviewed yesterday NEW

You could be in a 5* hotel anywhere in the world to be honest. Food is very expensive and more focused on quantity than quality. Service was a bit mixed, the pool side was excellent but the bar at the entrance wasn't. A request for a glass of water with our dinner went missing twice. Valets and staff at the...

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Thank NarenG
Kansas City, United States
Reviewed yesterday NEW

As I have noted to the resort in a follow-up thank you letter, the staff is the best staff I have ever interacted with in my 30 years of business travel, including 10 years of international travel. It was quoted to me that this resort hires 1 in 9 applicants. It Shows. Congratulations to their HR department and the managers/trainers...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank thomasmrt2017
Irvine
Reviewed yesterday NEW

A great place to get away. Fantastic room slept like a baby every night! Can't wait to return and spend more time relaxing at the awesome pool. Truly a fantastic experience. The views are great and the people make you feel special.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank michaeli812
San Jose, CA
Reviewed yesterday NEW

We just stayed in the Ritz after getting an attractive deal with Costco. The property is in a great location and all the staff are amazing, really amazing. Thankfully for them this would have been a "2 owl" review. These are the main gripes, mainly cost based 1) $23 per day parking! Seriously, this place is already expensive enough without...

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Thank Corcodav
Chicago, Illinois
Reviewed yesterday NEW

Beautiful Property! Great Service! Friendly/Accommodating Staff! Absolutely a great place to stay. Loved the location, March weather was outstanding. The staff really worked hard to keep you happy and meet any request. Ritz Carlton has always been nice, but I feel like they are really taking service to another level at all their properties, and Kapalua is no exception.

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Thank pjm3454
Santa Barbara, California
Reviewed yesterday NEW

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Thank Andrew b
Chicago, Illinois
Reviewed yesterday NEW

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Thank Buzzdoc
Alexandria, VA
Reviewed 2 days ago NEW

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Thank UrsulaK
Las Vegas, Nevada
Reviewed 3 days ago NEWvia mobile

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Thank jturner48
Honolulu, United States
Reviewed 3 days ago NEW

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)
Region: United States > Hawaii > Maui > Kapalua
Price Range: £474 - £1,041 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Kapalua staff and other travellers.
65 questions
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Questions? Get answers from The Ritz-Carlton, Kapalua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a newly updated room. if you have Kids then they'll put you in a room on a level possibly 3 with lots of families with other kids.”
 of 5 bubbles Corcodav, 27 Mar 2017 | Read review
“Take an oceanview room”
 of 5 bubbles 766wyng, 16 Mar 2017 | Read review
“Choose a room higher up and ocean front is amazing!”
  • Our anniversary and babymoon treat sent to our room with the amazing ocean view!
 of 5 bubbles heleneofroy, 15 Mar 2017 | Read review
“Residential suites are very large and the garden view is beautiful.”
 of 5 bubbles missgut, 13 Mar 2017 | Read review
“Tell front desk you want rooms that have been inspected for no bugs (roaches)”
 of 5 bubbles BabaluWhite33, 5 Mar 2017 | Read review
5 of 5