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The Ritz-Carlton, Kapalua

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Room & Suite (559)
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Certificate of Excellence

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Certificate of Excellence
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Nestled on 54 acres in Kapalua, Maui, Hawaii, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottoes, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Spa
Room Service
Bar/Lounge
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
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3,889Reviews
2,992Photos
120Q+A
100Room tips
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Popular mentions
This was a trip that I won from my work along with about 300 other employees. I had also won the trip the previous year at the 4 season oahu. This was a complete let down compared to the previous year. And you think Oahu is way more crowded and less pleasant than Maui, right?
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We had a five night stay at Ritz. Highly recommend the ground floor rooms as you walk directly outdoors. Very comfortable beds. Disappointed that the Banyan Tree restaurant was not open during our stay.
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My husband and I stayed at this property in December to celebrate his 30th birthday and it was a magical experience. The property is lovely and the service is outstanding. I read alot of reviews prior to our trip about the beach is far from the hotel which is an absolute
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If we could do it again, we would not have stayed here for our honeymoon time in Maui. My husband and I have stayed at other Ritz-Carltons around the world, and this property fell flat in terms of level of service, especially considering it was our honeymoon. This is an occasion
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Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, Kapalua
Responded 1 week ago
Aloha AIReMOE2607 - mahalo for taking the time to provide us feedback regarding your recent stay at our resort. We strive to provide a memorable and personalized experience to every guest especially those who are celebrating such a special occasion. Your comments are extremely valuable to us so we may focus on areas of improvement and will be taken into consideration. I would like to extend my sincerest apologies for the disappointing experiences you encountered during your recent visit and hope you would still consider us for a future visit so we may have another opportunity to show you the world-class service for which we are known. If you would like to discuss your visit or any of your concerns in more detail, please contact me at the resort by calling 808-669-6200. Warmest Aloha, Kevin Peterson Hotel Manager
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Stayed here for a few nights during my vacation. The sad thing is that the hotel really does not live up to its expectations. Very dated rooms and common areas. construction is on going which is not good for a chill out stay. Place needs to update its standards to that of other
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Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, Kapalua
Responded 1 week ago
Aloha Inter-nat-nal – I appreciate you taking a moment to share your review. It was disappointing to see that you felt our resort was not synonymous with what you have come to expect from a Ritz-Carlton hotel. We are continually looking for ways to improve our guest experience and as a valued guest, we take your feedback seriously. We did have to make some additional and unforeseen repairs to our restaurant and I apologize that it had a negative impact on your overall experience. Thank you again for your review and we hope you will consider us again for a future visit so that we may have another opportunity to show you the true Ritz-Carlton experience for which we are known. Warmest Aloha, Kevin Peterson Hotel Manager
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Views from our lanai. Room 1127.
Photo provided by managementThe Ritz-Carlton, Kapalua
Guest room
Photo provided by managementThe Ritz-Carlton, Kapalua
Suite
Photo provided by managementThe Ritz-Carlton, Kapalua
Suite
Photo provided by managementThe Ritz-Carlton, Kapalua
Suite
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123456112
Is there a kids pool?
Lovely children's pools and the adults can still get drinks delivered there..............
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Is there a kids pool?
There's a toddler pool with small water features. As for a kids pool, the two lower pools are for anyone. They don't have water features though, so parents will definitely need to provide entertainment. This hotel isn't ideal for kids 6-15.
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The Kapalua Bay course does not belong to the Ritz Carlton but you can have the concierge book you a tee time. The world famous plantation course is also close by and the resort shuttle can take you there.
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Yes. A PGA golf course. My son & daughter-n-law were married on the golf course overlooking the ocean.
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12345624
"Ask for an ocean view at the end of the property closest to the beach."
"The resort view room is beautiful unless you want to look down on the pool"
"Go to the left of the property walk along the golf course go upon the volcanic spur watch the sunset with a bottle of champagne"
"Club Level is wonderful! Full access to lounge area!"
"We were on the 7th floor with golf and ocean view. Amazing."
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PRICE RANGE
US$480 - US$1,669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapaluaritz carlton mauiritz-carlton lahainaritz lahainalahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
463
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