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Canal Court Hotel & Spa

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#1 of 8 Hotels in Newry
Certificate of Excellence
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1 room 2 adults 0 children
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Canal Court Hotel & Spa
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914 Reviews from our TripAdvisor Community

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Showing 905: English reviews
La Grange, Illinois
Reviewed 1 week ago via mobile

Just back from our recent stay at the canal court hotel and we absolutely enjoyed every second of our visit. We will be booking a stay very soon in the near future! From the spa treatments to the drinks& dinner we couldn't fault it! I would however just like to make a comment on the difference in the attitudes of...

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Helpful?
1Thank RocketQueen65
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

What a lovely review, thank you so much for your amazing comments about your stay at the hotel. I am so delighted that everything from your spa treatments to drinks and dinner were outstanding - We put so much effort into ensuring our guests receive the highest standards during their stay and delighted you found this in every department. I...

N. Ireland
Reviewed 1 week ago

This is a very comfortable hotel with many facilities. It is an Aladdin's cave with a pleasant blend of old ornamental charm and modern facilities. The greeting from the reception staff made me feel like family. The bedroom was large, extremely clean and with a very comfortable bed. There were a good selection of bars and eating facilities within the...

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Helpful?
1Thank Bally192
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you so much for your fantastic review. I am delighted everything from reception staff to your bedroom to the selection of bars and food available was outstanding and delighted to read of your positive experience at the Canal Court Hotel & Spa. The hotel is so central and a perfect location for touring the Mourne and Slieve Gullion regions...

Armagh, United Kingdom
Reviewed 1 week ago via mobile

My friend and I went to the Canal Court today, for a bar snack. We came in at 3.10pm, and got told that bar snack didn't begin till 3.30pm, take a seat, and the menu will be produced at 3.30pm. So, we went and took our seat, already starving- the menu arrived at 3.25pm and once again we got told...

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Helpful?
1Thank violet2171
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

I am really sorry to read your review of your experience in our bar. At 3.10pm you still could have availed of our carvery lunch menu which doesn't finish onto 3.15pm which serves a delicious array of freshly prepared food. Whilst the bar snack menu does not commence until 3.30pm, I do apologise that after this time your order was...

Belfast, Northern Ireland, United Kingdom
Reviewed 2 weeks ago

Very relaxing night. Food was amazing and great entertainment. The carpet was very wet in the room. We informed reception immediately and they offered to move us. We said no as we had already unpacked but we're sorry we didn't as after showering the carpet outside the bathroom was saturated. Not quite sure how the housekeeping staff did not notice...

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Helpful?
1Thank CathyMcMullan
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for sharing your experience of the Canal Court Hotel & Spa and delighted you enjoyed your stay. I really do apologise for the wet carpet in your room, as moving to another room would have been the best solution until the matter was resolved which thankfully it now has. Fortunately it did not seem to affect your enjoyable...

Reviewed 2 weeks ago via mobile

We arrived here at 3pm to check in, the reception staff where so friendly and professional! There was 4 of us one pregnant girl, the birthday girl, myself and my other friend and we are all in our 30's. Are room Was spacious, clean, tidy and everything we needed! We got ready to head to the spa area where we...

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Helpful?
Thank Charlene M
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for taking the time in sharing your experience of the Canal Court Hotel & Spa and for your lovely feedback of our reception & restaurant staff - I am delighted to hear they were friendly and professional and positively added to your experience of the hotel. Can I take this opportunity of apologising for the wait on your...

Greater Manchester, United Kingdom
Reviewed 2 weeks ago

It has a really lovely spa which is very comfortable, clean and well maintained. The staff are very welcoming and the therapists showed first class expertise during our treatments. It was a very pleasant experience and we will definitely be back.

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Helpful?
Thank 987anneowen
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your lovely feedback of CC Spa - I am delighted you experienced high standards in both the treatment you received and the friendliness of the staff - I will pass this onto the CC Spa team who will be delighted with this. I do hope you return to the spa and hotel itself in the near future....

Newry, United Kingdom
Reviewed 3 weeks ago via mobile

So the wife and I decided to go out for are tea and took the the child with us. From the very start there was a very little service. After about ten minutes we finally got menu's and we weren''t asked if we wanted drinks we had a look over the menu and and I decided to go with roast...

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Helpful?
Thank Ciaran G
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Ciaran, I am disappointed to read your comments about your dining experience at the Canal Court Hotel & Spa, and disappointed that at no stage during your meal, you could express your own disappointment to a manager or senior staff member on the day, as we would have loved to rectify the situation immediately. I can only apologise at this...

New York
Reviewed 4 weeks ago via mobile

Relaxing girls weekend. The spa is small so one would need to book in advance. Rooftop hot tub was nice and we spent most of our time there. Food was excellent, we had a 4 course meal in the hotel restaurant , there was plenty of choice on the menu. We also had afternoon tea which was great. There are...

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Helpful?
1Thank IrishMcGreevy
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your feedback and delighted you enjoyed your stay at the Canal Court Hotel & Spa. It is always advisable to book CC Spa in advance as it does get booked up quite quickly, but delighted your group was accommodated and that you all had an enjoyable experience. It is also wonderful to read your comments about the...

Reviewed 4 weeks ago

went to stay in this lovely hotel for a few days after a family wedding with the fiancee since ive got family close the rooms was lovely and big as well as the bathroom was located oppersit the bus terminals and the shops.the gym/swim pool was very clean and tidy all the staff was friendly and welcoming the food was...

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Helpful?
Thank lorenzo m
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

I am delighted to read that all aspects of your stay was enjoyable and thank you for sharing your experience of the Canal Court Hotel & Spa. All our bedrooms are very spacious which makes it even more of a relaxing break. Based in the heart of Newry city centre, the hotel is a perfect location for shopping and literally...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Just visited Canal Court for afternoon tea with family based on a trip adviser review and wasn't disappointed! Go on, treat yourselves! Soup, sandwiches, cakes and scones. Mmmm! And faultless service, thank you Mary and Lady I didn't get the name of. Thanks, you made our day!

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Helpful?
1Thank Meeko K
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for sharing your afternoon tea experience - I will pass this onto Mary and her team who will be delighted to read this. It is such a lovely experience enjoying afternoon tea, overlooking Newry city and Ireland's' oldest man-made waterway and even nicer when your enjoying some of our homemade cakes and scones - Hopefully you will get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The award winning 4* Canal Court Hotel & Spa nestled in the heart of Newry City and sits on the banks of Ireland's Oldest Manmade Canal. The Canal Court Hotel and Spa is a proud Irish hotel with an emphasis on service and tradition. The hotel boasts 112 bedrooms including a Penthouse Suite, Superior and Ambassador Suites along with family suites and standard bedrooms. All rooms have private safes & suites have Jacuzzi baths & mini bars with air conditioning in most rooms throughout the hotel. Wheelchair accessible rooms are available as well. The hotel boasts the award winning CC Spa with a full range of Spa / Beauty treatments available using the Germaine de Cappucini Product range. Along-side CC Spa is our Leisure Complex with a full 20m swimming pool studios and full gym with a full strength and conditioning area. The Granary Bar has numerous outlets to it including our Mezzanine Cocktail bar, our Gin Bar and our local Craft Beer Bar with live music every Friday, Saturday and Sunday (FREE Entry). For a more relaxing drink, we have the Merchants Bar with views over the Canal and fountains. For dining, you will never go hungry at the Canal Court Hotel with a number of dining options / outlets to choose from including our Old Mill Restaurant with a strong focus on local, Irish produce and fresh ingredients. The Old Mill is open for Breakfast, Lunch and Dinner with an Early Bird served 7 days a week 5.30pm to 7pm. We also have the Granary Bar and Grill which serves our legendary Carvery 7 days a week from 12 noon and Bar Food served everyday from 3.30pm. We also serve traditional afternoon tea 7days a week - no booking required. ... more   less 

Additional Information about Canal Court Hotel & Spa

Address: Merchant's Quay, Newry BT35 8HF, Northern Ireland (Formerly Canal Court Hotel)
Region: United Kingdom > Northern Ireland > County Down > Newry
Price Range: £89 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canal Court Hotel & Spa 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Canal Court Newry
Hotel Canal Court
Canal Court Hotel Newry
Canal Court Hotel & Spa Newry, Northern Ireland
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Questions & Answers

Here's what travellers have asked, with answers from Canal Court Hotel & Spa staff and other travellers.
5 questions
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Belfast, United Kingdom
Belfast, United Kingdom
8 months ago
louth
1 month ago
Belfast, Northern Ireland, United Kingdom

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Questions? Get answers from Canal Court Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Penthouse Suite!!!”
  • Bedroom in the penthouse suite
 of 5 bubbles carlym99, 16 Dec 2016 | Read review
“After one stay = cannot comment, although ours was quiet at the rear.”
 of 5 bubbles gerryandjackie1, 22 Oct 2016 | Read review
“Ask for a room overlooking the canal, with roof top views too.”
 of 5 bubbles DollyP696, 16 Oct 2016 | Read review
“Ask for a room at the front overlookimng, the Cathedral and St Patrick's C of I.”
 of 5 bubbles W8288KPjohnm, 10 Oct 2016 | Read review
“A hotel based in a town so views are pretty limited - I would recommend rooms with canal view provide prettier scenery”
 of 5 bubbles claremccav, 29 Sep 2016 | Read review
5 of 5