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The Keep Guesthouse

Traveller (19)
Room & Suite (6)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Keep Guesthouse is conveniently located in Carrickfergus Town Centre. The superb guest rooms all have en-suite shower facilities, fridges,large flat screen TV,s, tea/coffee, complimentary water on arrival, free Wi-fi, free parking. We are situated on the main Causeway Coastal Route, only 10 miles outside Belfast, with really good transport links nearby. You can see the beautiful Carrickfergus Castle from the front door, with the Cinema just across the road, we are within a few minuets walk to award Winning Restaurants & Pubs. We make a wonderful base to visit the best of what Norther Ireland has to offer, The Gobbins Path only 7 miles away, Titanic Belfast only 12 miles, you can be in Dublin in just 2 hours We pride ourselves on our Hosting skills and whether your visit is for Business or pleasure a warm welcome awaits you at The Keep.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Good to know
HOTEL STYLE
Business
Charming

Location

Full view
88Good for walkers
Grade: 88 out of 100
27Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
152Reviews
27Photos
2Q+A
19Room tips
Traveller rating
  • 115
  • 28
  • 9
  • 0
  • 0
Time of year
Traveller type
Language
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  • English
Popular mentions
What a gem this guest house is! Perfectly hosted by Heather and Raymond, who take customer service to a new level. Nothing is too much trouble. A real home from home look and feel. Excellent breakfast and our room was spacious,clean and comfortable. The location is absolutely
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded 19 Nov 2018
Hi Ray, Thank you very much for taking the time to write us such a lovely review. We are glad you both really enjoyed your stay and we are looking forward to your return visit. Its nice to know that our Guests find that we are good hosts, it means a lot to us. Thanks again. See you soon. Warmest regards, Raymond.
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We felt very very welcome. Comfy rooms, cozy beds. Tip-top breakfast with large variety of cereals plus tasty Ulster fry. Very short walk (under 5 Mins) to the castle, waterside, and Wetherspoons. Thanks so much! Only the taxis in Carrickfergus are a bit late at times... ;)
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Response from thekeepcarrick3, Guest Relations Manager at The Keep Guesthouse
Responded 1 Nov 2018
Hi Nik, Thank you so much for writing this review so quickly. I am sorry my response wasn't as quick, as you know we where going away on Holiday ourselves. I must apologise on behalf of our local Taxi firm, to be fair to them they are usually very punctual. We really enjoyed your company and your stories of eating out in Belfast. lol We hope if any of you come back over to N. Ireland you will stay with us again,we really enjoyed the Craic we had with you and the boys. lol We appreciate you taking the time to write about your experience.Thanks again. Warmest regards, Raymond.
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You’ve got to like climbing stairs. Lots of narrow stairs, hope your suitcase is light. Room was ok, pillows were flat, but carpet was filthy in our room. It was late and we ended up here, but nice walk to great restaurants on the nearby wharf. Breakfast was good.
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded 3 Oct 2018
Hi Yukon, Thank you for writing a review for us. It is with great dismay that we read you thought our carpet was not up to standard, we are in each room everyday and the carpets are cleaned thoroughly.We are so sorry you thought otherwise. We did an inspection of the room you where in and the only thing we can find wrong is the fact the pile on the carpet in that room runs the wrong way(fault of the carpet fitters)perhaps when the light hits it and because it is two tone brown it gave you a different impression. We pride ourselves on how clean we keep the rooms and it is shown in our other reviews to be one of the standards other Guests find consistent. We are sorry you felt the staircase narrow, I can assure you they are of the normal, standard, width. I do usually offer to carry Guests cases up the stairs, perhaps I was out when you arrived. We would normally show any Walk-in Guests the room before they decide to stay, if you felt there was a problem either with the cleanness of the carpet or the stairs, we are surprised that you decided to stay with us, or didn't point it out to us at first point of contact. We really do apologise that we didn't meet your standard on this occasion and we thank you again for telling us about your experience. We do take all our Guests reviews on board and we will look again for any ways we can find to implement changes, to meet our Guests exceptions. Extra pillows are kept in the wardrobes, sorry if we didn't point this out to you on check-in.Thank you again for your time. Warmest regards, Raymond.
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We spent one night here on our tour of Northern Ireland. It had parking right in front of the house, but could be difficult if you get there late in the day. The room was nice, nothing fancy, and very clean. The bathroom was standard size. We had a small refrigerator in our
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded 1 Oct 2018
Hi OCgirl2612 Thank you very much for your review of your stay.We try to give our Guests the facilities such as a fridge & complimentary Tea/Coffe. free Wifi in every room, to help them enjoy their stay to the full. We are very lucky to have Award Winning Restaurants and Pubs right on our doorstep so you can leave the car behind and relax and enjoy the delights Carrickfergus has to offer. We normally don't have any problem with parking as Guests can park on either side of the cul de sac, sorry you seemed to have had some difficulty, perhaps there was a large funeral on that day. We hope you will visit us again in the future.
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Well what can you say ,absolutely wonderful, we stayed in family room right at top.of house, lovley and clean, great facilities, spacious room, will deffinatly come again and would highly recommend xx
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded 24 Sep 2018
Hi Bobby, Thank you very much for your review. We are so glad you enjoyed your safe so much you want to let other people know of your positive experience.Its great to be able to welcome return Guests back again. Hopefully see you soon. Warmest regards, Raymond.
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Album Categories
All photosTravellerRoom & SuiteDining
view of the marina from the castle
Room
upstairs room
Photo provided by managementThe Keep Guesthouse
Family room. Can sleep up to 4 adults
Photo provided by managementThe Keep Guesthouse
Superior Family room for up to 4 people to share.
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Are there ensuite bathrooms?
Hi, Yes all our bedrooms are en+suite. They all also have mini fridges, free wi-fi,large flat screen Tv's and tea & coffee making facilities. If you would like to book please contact us tele on 02893 367007. Warmest regards, Heather.
1 vote
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Are the bedrooms here accessible without loads of stairs?
Hi, We have a Family room and a Double room on the first floor which has a normal flight of stairs with a small landing and then 3 stairs to the rooms, we don,t have any rooms on ground floor level. Thanks for your enquiry, if I can be of any more help to you please let me know either through Trip Adviser or by calling 02893 367007.
0 votes
"We stayed in Room 3 at the front which was huge - Double and single bed, sofa and lots of storage, with en-suite shower etc."
"Rooms at the front have a lovely view of Belfast Lough"
"All rooms are good"
"it is excellent value for money and much better than a hotel.so close to everything lots of eating places and public transport nearby."
"Three of us were in an appartment belonging to The Keep near the marina and we had breakfast at The Keep. The appartment was wonderful!"
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PRICE RANGE
US$90 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomNorthern IrelandCarrickfergus
NUMBER OF ROOMS
4
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