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Novotel Lombok

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#2 of 9 Hotels in Kuta
Certificate of Excellence
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Novotel Lombok
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1,654 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Ottawa, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

I didn't stay in this hotel long but I wasn't impressed. No shower pressure, no hot water, average breakfast (below average for the rate). The breakfast restaurant has a smoking and non smoking section, for some reason the management thinks it's a good idea for the smoking section to surround the buffet so while dishing your plate you can enjoy... More 

Helpful?
Thank MorganGee
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Morgan Gee, Warmest greetings from Novotel Lombok Resort & Villas! I would like to personally thank you for taking your time in providing feedback about your stay at Novotel Lombok recently. It is only through feedback such as yours that provide us ways to improve our services and products. At the same time, I am very sorry that you... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Being a bit secluded, the Novotel resort was like a self contained village for holiday makers and we were very well cared for. The staff were consistently friendly, attentive and very good at keeping the place buzzing along. Food was generous in proportion and great variety, so we didn't want for anything. The day trips included beautiful sights, traditional village... More 

Helpful?
Thank Daggy A
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Daggy A, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Luxurious hotel, Great Variety of foods, Beautiful white sandy beach,... More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

It was a great stay at Novotel Lombok. The location is about 20-30 mins drive from airport. Its a bit secluded and it took about 1 hour drive to Senggigi and Gili Trawangan ferry, so once you are out from the hotel, you might want to maximise your time. It offers great pool and sport activity area, as well as... More 

Helpful?
Thank Tantra T
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Tantra T, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Great view, Good selection of F&B, Great pool, Private Beautiful... More 

Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Spent a few days in the Kuta region of Lombok and stayed at Novotel. The hotel is very rustic with a bit of a balinese feel to it. The biggest draw is the location, being a bit out of the main area, quiet and easily accessible by car/scooter. Add to that, its in the middle of most of the beautiful... More 

Helpful?
Thank fbricard
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Fbricard, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Good location, Beautiful white sandy beach, extremely friendly and helpful staffs.... More 

2 reviews
Reviewed 2 weeks ago via mobile

Our time at Novotel in Lombok has been great, being the cherry on a fab first trip to Lombok. The staff are outstanding , very kind and energetic , always keen to help. Also, despite the language barrier , there is always a staff member who speaks great English nearby. The food at the Spice Market restaurant has been amazing,... More 

Helpful?
Thank Micki M
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Micki M, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Great rooms, Amazing foods at Spice Market Restaurant, Outstanding friendly... More 

Turin, Italy
Level Contributor
285 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 2 weeks ago

Novotel big luxury resort by a stunning white beach. The different building are surrounded by a very well kept garden. There are no towns nearby. The hotel is organized as a holiday village, with several activities, some free and others not. The rooms are in a building with two floors, air-conditioned, large and well decorated. The bathroom is big and... More 

Helpful?
Thank lauramtorino
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Lauramtorino, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Great place, Beautiful white sandy beach, Hotel free activities, friendly and... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Really enjoyed 4 nights here. We had the cheaper 'superior room' which was large with a green palm tree view and sun lounge but no balcony. The villas were probably nicer but not worth the extra money in our opinion. Our toddler loved the 'sprinkles pool' which had fountains and spa bubbles. Beautiful sunsets. Really felt like you were on... More 

Helpful?
Thank jk9876
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Jk9876, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Beautiful Location & Sunset, friendly and helpful staffs. We particularly appreciate... More 

Alstonville, Australia
Level Contributor
14 reviews
Reviewed 3 weeks ago

The first 7rooms nos117,125 Etc we were shown had very bad smell with in turn 3 different staff showing us -they proposed using air spray.Not acceptable.Finally found one - Room 111 ( with retrofitted A/C) that was OK Cushions had to be requested for terrace where light switch remained not working Door key failed to work Also replacement key failed.Was... More 

Helpful?
Thank bob_druitt
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Bob_Druitt, Warmest greetings from Novotel Lombok Resort & Villas! I would like to personally thank you for taking your time in providing feedback about your stay at Novotel Lombok recently. It is only through feedback such as yours that provide us ways to improve our services and products. At the same time, I am very sorry that you had... More 

Toowoomba, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

My second time and I will be back 👍 we did a Luxury Escape package awesome value as prices are half of what a Top resort would be. We upgrade to a beach villa, we negotiated a extra $500aus for 7 days best thing we did. Novotel Lombok has a very relax feel and your own beach is awesome. Food... More 

Helpful?
1 Thank MoniquesMantra
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Moniques Mantra, Warmest greetings from Novotel Lombok Resort and Villas Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to hear that you enjoyed your stay with us and that you were pleased with Awesome white sandy beach, friendly and helpful staffs. We particularly... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 

Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Kuta
Price Range: £68 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lombok staff and other travellers.
27 questions
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Batley, United Kingdom
4 months ago

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Questions? Get answers from Novotel Lombok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in both a pool villa and motel twin rooms - the 1st good for the pool & seclusion, but the motel rooms were exception standard.”
 of 5 bubbles daggya, 27 Nov 2016 | Read review
“If getting a villa, get a garden pool one”
 of 5 bubbles fbricard, 18 Nov 2016 | Read review
“Room 111 DIDNT have bad smell. Many did!! Booked through Luxury Escapes at disc price. Would NOT stay here at full price”
 of 5 bubbles bob_druitt, 12 Nov 2016 | Read review
“the beach side villas are perfect for familys”
 of 5 bubbles Grahamh1, 2 Nov 2016 | Read review
“i stay in standard room, and i dont have any complain with that, enough for family too”
  • view from my room
  • sofa in the room
 of 5 bubbles 901sherlyt, 30 Oct 2016 | Read review
5 of 5
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