Swan Inn

175 reviews

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Highley Road, Knowle Sands, Bridgnorth WV16 5JL England

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Guests1 room, 2 adults, 0 children

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Traveller (46)

Dining (13)

Room & Suite (7)

About

4.0

Very good

175 reviews

Location

Cleanliness

Service

Value

Nestled on the hillside close to the river Severn with amazing panoramic views of the valley and Bridgnorth, The Ugly Duckling Knowle Sands was under new ownership from February 2013 and has undergone a refurbishment program to improve the customers experience. We have a lovely bar area, snug, private dining room for up to 14 guests, dining room, 6 letting bedrooms and a function room! We are a pet friendly pub!

Property amenities

Free parking

Free High Speed Internet (WiFi)

Free breakfast

Board games / puzzles

Books, DVDs, music for children

Banquet room

Meeting rooms

Non-smoking hotel

Wifi

Bar / lounge

Coffee shop

Restaurant

Breakfast available

Kids' meals

Special diet menus

Wine / champagne

Outdoor furniture

Sun terrace

Room features

Bottled water

Flatscreen TV

Room types

Non-smoking rooms

Good to know

HOTEL CLASS

Languages Spoken

English, German

175Reviews2Q+A27Room tips

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Popular mentions

Rachel S wrote a review Aug 2020

Bridgnorth, United Kingdom8 contributions3 helpful votes

Brilliant food and lovely staff!

I went with my other half, our two young boys and my mother. The pub is in a gorgeous location and the decor is lovely. Even the music is good! Our meals were great. The starters we had were nice - chicken skewers, pate and prawns. The steaks the others had were also good, and cooked to order. The French sauvignon we had was very nice, and under £19 a bottle. I would definitely recommend this place. And the views are stunning ❤

Date of stay: August 2020Trip type: Travelled with family

2 Helpful votes

Helpful

Rachel S wrote a review Mar 2020

Bridgnorth, United Kingdom8 contributions3 helpful votes

Best Sunday roast!

I visited with my partner and our two young sons. We all had roast dinner, and it was brilliant! Couldn't fault a thing. Lots of meat, great Yorkshire puddings, good choice of vegetables. We were also given extra gravy as soon as we asked for it. The food was served very quickly. The barman was a very kind young man who spent time talking with our boys. We also met the owners who were very welcoming and professional. We will definitely be going here again!

Date of stay: February 2020Trip type: Travelled with family

3 Helpful votes

Helpful

James wrote a review Feb 2020

6 contributions2 helpful votes

Amazing!

I arrived with my family and was delighted at what we received. Due to flooding in town and storm Dennis it was quiet but I felt as if the standards had been kept extremely high throughout our meals. We were welcomed by a very friendly owner who showed us to our candle lit table next to a roaring fire. The interior is not at all mundane with a modern yet countryside quirky feel. Our drinks were as they should and everyone was happy. Then we had a sharing platter with Italian style salamis and lovely warm bread. We had our quickly cooked and amazing main courses with lovely local meat, seafood and chunky chips. Our desserts were as they should, well presented and fresh. Overall we are delighted with our outing and will definitely return. Highly recommended to go and have a meal there! A real hidden gem and worth seeking out!…

Date of stay: February 2020Trip type: Travelled with family

4 Helpful votes

Helpful

Response from Kay Gibbons Page, Owner at Swan Inn

Responded 2 Mar 2020

Thank you James. Very kind of you.

Elaine2747 wrote a review Oct 2019

5 contributions1 helpful vote

Disappointed

Room was cold. Washing machine spinning above room shaking light fittings. Lukewarm shower, generally a bit grubby. Breakfast eggs were not cooked so put me off eating. Pub was cold. When voiced we were told they had new cleaner and room was last on the pipes

Date of stay: October 2019Trip type: Travelled as a couple

1 Helpful vote

Helpful

Response from Kay Gibbons Page, Owner at Swan Inn

Responded 26 Dec 2020

Your review is not in keeping with others on this site and we are sorry that we could not allow your very last minute request to cancel just before arrival. Yes, washing machines are used but only between the hours when guests have checked out and before our next arrivals i.e. between 11am and 2pm.

Alan wrote a review Sep 2019

2 contributions3 helpful votes

Awful Sunday Lunch

Seven of us met for Sunday Lunch. We had met there previously and were looking forward to a nice meal in very pleasant surroundings. The meal was prebooked for 1:30pm on the 29 Sept. After ordering our starters arrived circa 45 minutes later the place was far from full so why it took so long was beyond us. It is fair to say the srarters were nice. The main courses followed and the best description of them was AWFUL. The plates were cold there was a mix up serving the order the beef was ordered pink it came very well done and tough virtually inedible. The beef was replaced but as consequence of the delay the vegetables had gone cold. The lasagne was dry the pork just about acceptable but there wasn't any crackling. In all a disaster. We found the manager to be unhelpful She brought the chef who apologised profusely. The manager said she received complements on the lasagne but that was not our experience evidenced by the amount of food left. We were offered desserts but declined The last time we ate here everything was great which raises the question what has gone wrong?…

Date of stay: September 2019Trip type: Travelled with friends

2 Helpful votes

Helpful

Response from Kay G, Owner at Swan Inn

Responded 30 Sep 2019

You fail to mention that only three of you arrived on time and had drinks at the table but the rest of your party were late (which could have impacted on the delivery of food to other tables as bookings are carefully timed to avoid this). You also fail to mention that six of you ordered starters and the seventh person didn't but as they were about to be sent out the seventh asked for one too which delayed their arrival as we make sure they are sent out together. There was nothing wrong with the food you had but were given extra beef and the plates are never cold when they are sent out but you sat and waited during an extremely busy Sunday service while more meat was cut for you after Chef finished off the meals he was doing for another table while your request came in. Chef also then left the busy kitchen to come and speak to you to meet your demands. Our Chef held a very successful Italian night on the 19th September and the lasagna is very popular and on the menu as a pub classic and eaten by many of our regulars. I am not the manager, I am the owner as stated at the time. The portion of lasagna was very large (and followed a starter). Not being able to finish it all does not constitute reason for money off which you tried to demand otherwise you would "Leave a negative review on TripAdvisor". I do not bow down to threats.

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