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Premiere Classe Troyes - La Chapelle Saint Luc

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Premiere Classe Troyes - La Chapelle Saint Luc
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154 Reviews from our TripAdvisor Community

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Showing 21: English reviews
UK
Reviewed 29 March 2016 via mobile

No 24 hour reception at this hotel so getting in is not easy. The lack of supervision means that some guests do what they like and smoke every where so the place is not pleasant. The receptionist when she came on duty was unable to do anything.

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Helpful?
Thank Elchimera
LAETITIA B, Gérant at Premiere Classe Troyes - La Chapelle Saint Luc, responded to this review

Hello, Thanks a lot for your comment on our hotel. We took into account your remark regarding the reception opening hours. You can join us at any time if you need it. As you said some people are smoking in rooms and unfortunately we couldn't forbid them to do it even if we tried to do so. Best Regards, Céline

Stockport, United Kingdom
Reviewed 4 February 2016

I have used Premiere Classe many times and always found them excellent quality budget hotels. So my experience here was a shock. It is a tired, scruffy building and despite being none smoking the smell of cigarette smoke in the room was quite noticeable. The carpets were dirty and the bathroom was again tired and old. Worst of all though...

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Helpful?
Thank roubiliac
LAETITIA B, Responsable réception at Premiere Classe Troyes - La Chapelle Saint Luc, responded to this review

Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at Premiere Classe La Chapelle St Luc. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest...

Basingstoke, United Kingdom
Reviewed 6 February 2015

We use this particular hotel as a stop-over when travelling from the UK to the Alps - it is a little over 4 hours from Calais so works well after a later crossing from the UK or to get crossing the following morning. Access is easy from the Auto-route too. We chose this hotel as it can accommodate our family...

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Helpful?
Thank Tom P
LAETITIA B, Gérant at Premiere Classe Troyes - La Chapelle Saint Luc, responded to this review
Google Translation

Cher client , Nous venons de prendre connaissance de votre commentaire et nous tenions a vous remerciez de votre fidélité....

Mitcham, surrey
Reviewed 25 April 2014

My wife and I stayed here for one night on the way back from the South of France. We had room 17 on the first floor. The hotel is in the middle of a redecoration programme so there were a fair number of workmen around when we arrived. The room is tiny and the bathroom is minuscule. The shower reminded...

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2Thank DerekPMitcham
Kingsbridge, United Kingdom
Reviewed 25 February 2014

Easy to find with sat nav. Basic, tired, okay for 1 night stopover travelling north or south. Makes British Premier Inns look excellent value for money! Breakfast okay for the price but basic. Next door is a KFC and Steakhouse for an evening meal. Fairly easy access from motorway.

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Helpful?
Thank Philip W
London, England, United Kingdom
Reviewed 20 August 2013

Basic accommodation which covers all your need, particularly for a stop over. Very clean, quiet and conveniently priced. Relatively close to the motorway. There is an option for a inexpensive breakfast. Free ample parking area. Short drive to downtown Troyes.

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1Thank Marino R
Nottingham, United Kingdom
Reviewed 19 August 2013

We stopped here as a break to the journey south in mid August. There were four of us in one family room and this room could not be faulted, in fact it would have slept five. The general areas and our room and bathroom were all clean and tidy and the check in was easy and the cheap all you...

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1Thank Hard2please2013
Gloucester, United Kingdom
Reviewed 4 August 2013

If all you want is to sleep that's all you get. It's a basic budget hotel, no more, no less. Rooms had 2 single beds + bunk bed. The mattresses we foam but surprisingly good. When we stayed there were only another 5 cars in the car park. The guy on reception spoke very limited English but was very helpful....

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Helpful?
Thank ColinandKatie
Reviewed 18 April 2013 via mobile

We had two rooms for a family of five which provided good space and excellent value for over night stay. Great location for dinner at restaurant next door and fast food the next day at outlet opposite. Rooms were clean, fairly spacious and with a pleasant atmosphere. I could imagine it might get warm in the summer months without a...

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1Thank Tripmarnie
West Mids
Reviewed 5 March 2013

Travelling by car from the Alps to Calais to return to the UK, we needed an affordable bed for the night. It cost 43Euro per night. We stayed in a "Hotel" costing 70Euro on outward bound trip & for my money this was much better value. The location is good, just a few Kilometres from the motorway & easy to...

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Helpful?
Thank WestMidsAndy

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Premiere Classe Troyes - La Chapelle Saint Luc

Address: 5 rue Rene Descartes, 10600 La Chapelle Saint Luc, France
Region: France > Grand Est > Aube > La Chapelle Saint Luc
Price Range: £31 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Premiere Classe Troyes - La Chapelle Saint Luc 1*
Number of rooms: 42
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Also Known As:
Comfort Inn La Chapelle Saint Luc
La Chapelle Saint Luc Comfort Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose a different hotel!”
 of 5 bubbles roubiliac, 4 Feb 2016 | Read review
“Find another hotel!”
 of 5 bubbles DerekPMitcham, 25 Apr 2014 | Read review
“It's very basic but if all you're looking for is a cheap stopover it's ok.”
 of 5 bubbles ColinandKatie, 4 Aug 2013 | Read review
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